Insights Driven Research Reviews 1,183

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 361 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, respect, and positive attitudes. Many highlight the excellent user experience, noting that surveys are well-designed, easy to complete, and that the overall process is smooth and efficient. The service provided is frequently described as outstanding, with many appreciating the clear communication and the engaging nature of the surveys. However, some people mentioned issues with payment, citing delays, a lack of response to inquiries, or payment discrepancies for completed work. A few other people also felt that the response time for feedback or resolutions was occasionally slow, and that some pre-screening processes were lengthy and uncompensated.

What people talk about most

Payment

Reviewers highlight ambiguous aspects of payment. While many customers praise the promptness and reliability... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team's professionalism,... See more

User experience

Consumers generally express satisfaction with the user experience, highlighting the ease of navigating... See more

Service

Users describe positive interactions with service. Many reviewers praise the professionalism, efficiency, and... See more

Response time

People report ambiguous experiences with response times. While many customers praise the team as very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have participated in over 15 projects. As part of their remote team, I receive invitations to participate in surveys, as well as a link to a screening form, which I fill out and submit. If I qualify... See more

Rated 5 out of 5 stars

Reviewers consistently share how great their experience has been with this company, and I completely agree. I’ve been working with them for the last two or three years, and I truly appreciate their pr... See more

Rated 5 out of 5 stars

I've been doing surveys for over a year and have been paid properly every time. Some people don't like to wait, but I understand that payment will be made when the survey is finished and presented to... See more

Rated 5 out of 5 stars

IDR provides lots of opportunities through surveys and other methods. Usually the offers are appropriate to my background and expertise. They also pay in a reasonable amount of time. Would be great if... See more


Company details

  1. #4 of 14 best companies in Market Researcher
  2. #9 of 17 best companies in Human Resource Consulting
  3. #18 of 29 best companies in Recruitment Service

Written by the company

Founded in 2020, IDR is a global expert network delivering fast, reliable, and cost-effective insights through a vetted pool of experts. With 250+ employees across 8 global offices, IDR operates 24/7 and is trusted by leading brands worldwide. For more information visit www.idr.co.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 84% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Top quality service and expertise!

Have had a great experience working with IDR and their team. They are excellent at connecting subject matter experts to customers and always seem to make the right match in terms of what we are looking for when consulting for projects, purchasing, and specific inquisitions.

I look forward to working with them in the future and would encourage anyone interested to try their services!

October 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Fantastic team!

I have been working with various members of the team for almost 2 years now. Every person I have worked with has treated me with the utmost respect, had an extremely positive attitude and the turnaround time for feedback is exceptional. I can't recommend them enough!

November 18, 2025
Rated 5 out of 5 stars

Great source of knowledge for industry

Provides opportunities to share knowledge and information about a variety of industries and sectors. They definitely seek out high level experts to contribute and the types of surveys and clients they work with reflect this.

November 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Good Experience

I have participated in several written surveys, online panels, and video interviews. I have always been presented with well-targeted and well-designed surveys, and the interviews are professionally managed. Prompt and no-hassle payments from IDR.

November 18, 2025
Rated 4 out of 5 stars

Reliable and legitimate

I’ve completed maybe a dozen studies with IDR. If you pass the screening and fill out the entire survey, payment is prompt and reliable. The screening surveys occasionally are a little sloppy with skip logic etc but overall a good experience.

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

I've been doing surveys for over a year…

I've been doing surveys for over a year and have been paid properly every time. Some people don't like to wait, but I understand that payment will be made when the survey is finished and presented to the customer. That makes very good business sense! Over time, the survey offers have seemed to zero in on my area of expertise but I still get occasional offers for unrelated needs. Their interface is really good. Just be sure to take a screen cap of what you did so you can track the payment.

November 17, 2025
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Rated 5 out of 5 stars

Survey Excellence

I have taken multiple surveys with this company. All has been handled in a timely and professional manner including payment for services rendered.

November 15, 2025
Unprompted review
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Rated 5 out of 5 stars

IDR has maintained a very professional…

IDR has maintained a very professional relationship throughout our professional partnership. Each project has been well constructed and carried out with precision and consistent execution. I have enjoyed working as part of the team…and look forward to many more projects with IDR in the future.

November 18, 2025
Rated 5 out of 5 stars

Very professional company

Very professional company. The handle the screening easily without much hassle. If qualified, the surveys are also well done and easy to follow. Communication is prompt with excellent response time. Would recommend to others.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

A Truly Professional Research Partner

Insights Driven Research has been an outstanding partner. The team is professional, communicative, and consistently delivers exactly what they promise. Every interaction has been smooth and their payment process is fast and efficient which shows how seriously they value their contributors. They operate with integrity and the entire experience has been reliable from day one. I highly recommend Insights Driven Research to anyone looking for a trustworthy and well run research team.

November 18, 2025
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Rated 4 out of 5 stars

Positive Results

IDR has provided very insightful surveys for me to be apart of. The screening process aligns well with my expertise. I have learned from them in many of the surveys as well.

November 13, 2025
Unprompted review

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