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See what reviewers are saying

Rated 4 out of 5 stars

Tried to get in touch with their customer support but with no luck. The Ticket system on the website doesn't work and I can't add an account. Tried contacting them via Twitter and FB but no succes... See more

Company replied

Rated 1 out of 5 stars

I paid 30$ for their services and also bought their proxy to be secured and stable as they recommended. But their service does not work at all, like other reviewers said, they just work on watching... See more

Company replied

Rated 1 out of 5 stars

"Scheduled Post" function has been down for almost a week, white the charge is calculated as day by day. We have submitted an inquiry ticket, yet no one provide any useful solution, just keep on tel... See more

Company replied

Rated 1 out of 5 stars

I tried 3 days trial and my account followed only 3 people. :) BAD, I tested before 1 year problems when adding account. Support never solved my problem.. year after I tried again and fail, fail... See more

Company replied

Company details

  1. Media & Publishing

Information provided by various external sources

Instazood is the best online Instagram bot. buy, manage & Get more real followers ,likes ,comments on Instagram with Instagram bot & instazood auto DM


Contact info

1.5

Bad

TrustScore 1.5 out of 5

351 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worked great in the past now it's over instazood needs to throw in the towel

I was a veteran instazood user way back. It worked so well it gained me thousands of followers. Now im trying it again with multiple accounts and I just waisted 50$ my other account is getting blocked day after day so I bought their proxy.....guess what blocked blocked blocked and lost another 9$

Instazood I think it's time to unplug this whole program Instagram has beaten you.

Please do not tell me to contact support because even there you get a simple by the book answer I just want my money back and move on.

January 30, 2020
Unprompted review
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Rated 3 out of 5 stars

Post your review!

January 18, 2020
Unprompted review
Instazood logo

Reply from Instazood

Dear Yawar
Thanks for your time to write a review. I'm sorry for the problem you have faced. But why so angry! I do completely understand you, Have you contacted support?
https://instazood.com/support/
Please contact us on the website and our support agents will check and solve the issue.
BTW, whenever you delete your Instagram account from the dashboard, your money deposited to your balance.
Thank you

Rated 1 out of 5 stars

Not working anymore

Not working anymore. Does anyone know a good replacement?

January 14, 2020
Unprompted review
Instazood logo

Reply from Instazood

Dear Saleh
Thanks for writing here. I'm sorry for the problem you have faced. Have you contacted support?
https://instazood.com/support/
Please contact us on the website and our support agents will check and solve the issue. We have new updates on the go.
Thank you

Rated 1 out of 5 stars

JUST WARNING YOU

Use to work but now it doesn't. Paid money, waited, and nothing. The PayPal to pay is also weird so warning ya'll. Instagram has probably blocked and caught on with instazood. The person who replies back to these reviews is scratching their head and saying how apologetic they are that their system is messed up and are doing their best to correct the app.
IF THAT IS THE CASE THEN WHY ARE THERE SO MANY COMPLAINTS ABOUT INSTAZOOD SAYING ITS NOT WORKING? HOPEFULLY PEOPLE WILL SEE THESE REVIEWS & REALIZE NOT TO JOIN & IF THEY DO THEY'LL LOSE THEIR MONEY $$. PLEASE ADVISE.

January 14, 2020
Unprompted review
Instazood logo

Reply from Instazood

Dear "the great"
I do apologize for the issue, but Instagram has changed its algorithm. All bots, automation services, even the people who don't use bots have faced this problem; you can search the google or read in forums.
We are working on the issue to stabilize everything. And our support agents try their bests to solve the issue, and if it doesn’t help, they refund your money. So there is no worry about losing money.
Have you contacted support? https://instazood.com/support/
Please contact us on the website and our support agents will check and solve the issue. We have new updates on the go.
Thank you

Rated 1 out of 5 stars

Worst thing ever..

Doesnt work at all... I set up all my filters and everything to let instazood reach more people but the result was soo dissapointing. Worst part came when I wanted to re-log my account. Because I thought maybe ıts becasue o the new features of Instagram they couldnt adapt themself yet so ıts more about some thecnical issues and there is some bug happenening. Like they text as a answer to all people here who complains here in Trustpilot. Well, in the first minute ı re-log I got an email that says somebody tried to log in your account from Russia where ı ve never ever been before. Then I changed my password, then it happened again. Then I changed it again. So I decided to log out and delete my account from Instazood. When I tried, it says your password and email is incorrect...!?! however Ican still go online with the link ı have on my bookmarks.. I decide to ask for a help from their 'support' (in words) section. They ask me a another account because dashboard and suppurt system are two different stages they said. Why??? Anyways, I couldnt manage it as well, I could not log in with any of my accounts or email. They literally got my 15dollar for no reason perhaps I was so close to lose my IG account..

January 7, 2020
Unprompted review
Instazood logo

Reply from Instazood

Dear Onurhan
I'm sorry for the issue you have faced. Please contact support: https://instazood.com/support/
Our support agents will check and solve the issue.
And as you mentioned, the Instazood support system is separate from the dashboard, so you must register on the support system again. We have hinted on the first page of ticketing.
Thank you

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Rated 1 out of 5 stars

I used Instazood for a long time and…

I used Instazood for a long time and used to work incredible.. I tried it again recently but it didn't work in any way.. no activity whatsoever. I was very patient with it and recommended Instazood to many people. When it didn't work I emailed support and literally no reply.. It has gone down hill. I didn't get a response which was very disappointing

December 16, 2019
Unprompted review
Instazood logo

Reply from Instazood

Dear Unfamiliar
Our Support Team works tirelessly to deliver world-class service, providing solutions, assistance, and advice for any issue presented to us in less than 24hours.
Please check your spam, junk, social, etc. email inboxes; or give me your ticket ID to check your ticket and the issue.
As you know Instagram has changed its algorithm. All bots, automation services, even the people who don't use bots have faced this problem.
Good news that we have launched a new app that has solved the issues with most of the accounts and it is on the Beta mode. You can contact our support agents to guide you through the installation.
Thank you

Rated 1 out of 5 stars

Don't work

Don't work - I don't why they're charging for such a crap

December 11, 2019
Unprompted review
Instazood logo

Reply from Instazood

Dear 777urbo
Thanks for getting in touch and sorry for the issue you have faced. All bots, automation services, even the people who don't use bots have faced this problem.
Good news that we have launched a new app that has solved the issues with most of the accounts and it is on the Beta mode. You can contact our support agents to guide you through the installation.
Please contact support on https://instazood.com/support/
Thank you

Rated 1 out of 5 stars

Okay so I have bought their services…

Okay so I have bought their services more then once, last year, completely worth the price, something I would rave about, easy to use and couldn't find any bugs in there system. Along with that it was 9 dollars for 30 days of promotion. Honestly worked perfect, did not need to download anything, and I had absolutely no problems with it. I probably bought it over 10 different times if that tells you how much it helped my accounts.

This year / now however it works terrible. I had to download a app and put in a code about 20 times. Along with that it has made NO progress, Literally it would take me less time and effort to do 10 times of what it's done for me, along with that it took my money. Originally when I saw the price increase I wasn't mad because of the original worth of the product, in fact in my head I was like "good for them"
Not to count the slight errors I have noticed this time around, like how the expiration for the authorization code says 0 mins 0 secs, and for your changes to take place you have to push save.

I am a software developer myself, so I know quite a bit about computers and know it's not just a lack of knowledge about the site. I have also used the site successfully before. I will update/ add another post depending on if my issues get resolved or the errors go away in the next 15 days. I wish you the best and PLEASE do not waste your money like I just did.

December 6, 2019
Unprompted review
Instazood logo

Reply from Instazood

Dear Ashley
Thanks for getting in touch and sorry for the bad experience you had with us for the last couple of months. All bots, automation services, even the people who don't use bots have faced this problem.
Have you contacted support?
https://instazood.com/support/
Please contact us on the website and our support agents will check and solve the issue.
Thank you

Rated 1 out of 5 stars

Very poor and expensive service

Very poor and expensive service. Inconvenient to use and ineffective. There are way better alternatives. Every time you log in you have to fight with their proxy (which works occasionally) to get access to dashboard. Then adding promos takes so much time and effort as you need to enter it one by one waiting for the popups to load. And after that you just watch the service skipping accounts all day for the money you paid. I got only 26 new followers in a month! And guys... Do some marketing research, the service is too expensive. I stopped using it and it was a waste of money and one month.

November 30, 2019
Unprompted review
Instazood logo

Reply from Instazood

Dear Yaroslav
Thanks for getting in touch and sorry for the issue you have faced. All bots, automation services, even the people who don't use bots have faced this problem.
Good news that we have launched a new app that has solved the issues with most of the accounts and it is on the Beta mode. You can contact our support agents to guide you through the installation.
Please contact support on https://instazood.com/support/
And about the fee, there is no service out there with Instazood's features and services with this price.
Thank you

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Rated 1 out of 5 stars

SCAM!

3 day trial went really well so I decided to extend for 30 days. Then all problems occurred - you need to install either an android app which is a very poorly made app, or a desktop app that NEVER works. If you look at their website, they claim you DON'T NEED to download or install anything and this is just one big lie.
Customer support takes ages to reply (again on their website says WITHIN 24 HRS), and then you just go back and forth without resolving anything. You want answers, they just give more and more questions PLUS so many setting configurations on your phone or desktop which I am not comfortable doing, especially with my devices' security settings.

Already reported on paypal and waiting to get refunded. I have already wasted too much time waiting for this thing to work and I am done with it.

November 27, 2019
Unprompted review
Instazood logo

Reply from Instazood

Dear AngC
Thanks for getting in touch.
I do apologize for the issue, but Instagram has changed its algorithm. All bots, automation services, even the people who don't use bots have faced this problem; you can search the google or read in forums.
We are working on the issue to stabilize everything. And our support agents try their bests to solve the issue, and if it doesn’t help, they refund your money. But keep in mind, we are a small team, and it takes time to do all the jobs.
I couldn't find your ticket, would you please give me your ticket ID to check.
Thank you

Rated 1 out of 5 stars

SCAM SCAM SCAM

This is an absolute scam. Worked perfectly for the "FREE Trial" ... It isn't even free!?!!?

Then as soon as I paid, it stopped working. No replies, nothing. I want my money back! TOTAL SCAM

November 26, 2019
Unprompted review
Instazood logo

Reply from Instazood

Dear Avi
Thanks for getting in touch and sorry for the issue you have faced. All bots, automation services, even the people who don't use bots have faced this problem.
Good news that we have launched a new app that has solved the issues with most of the accounts and it is on the Beta mode. You can contact our support agents to guide you through the installation.
Please contact support on https://instazood.com/support/
Our Support Team works tirelessly to deliver world-class service, providing solutions, assistance, and advice for any issue presented to us in less than 24hours.
Thank you

Rated 4 out of 5 stars

I have been using instazood since 1.5…

I have been using instazood since 1.5 years . It has been amazing so far but since a month I have been blocked taking any actions as it says I have been using a bot . I read here a lot of people are facing this issue with instazood. I think it’s time to give up and look for another alternative. I wish instazood can fix this issue . I wouldn’t like to be blocked by Instagram again and again .

November 17, 2019
Unprompted review
Instazood logo

Reply from Instazood

Dear Akbari
Thanks for getting in touch and sorry for the issue you have faced. All bots, automation services, even the people who don't use bots have faced this problem.
Good news that we have launched a new app that has solved the issues with most of the accounts and it is on the Beta mode. You can contact our support agents to guide you through the installation.
Please contact support on https://instazood.com/support/
Our Support Team works tirelessly to deliver world-class service, providing solutions, assistance, and advice for any issue presented to us in less than 24hours.
Thank you

Rated 2 out of 5 stars

I tried Instazood

I tried Instazood. Couldn't make it work for me during the free trial so I added funds and still could not make any sense of it. By trying to use the service some of my balance was removed (meaining I paid for something, not sure what) however the only thing that changed was that my instagram account was blocked due to 'using a bot'. I just want the balance remaining on my instazood account refunded.

November 14, 2019
Unprompted review
Instazood logo

Reply from Instazood

Dear Bryon
Thanks for getting in touch.
I do apologize for the issue. All bots, automation services, even the people who don't use bots have faced this problem.
We are working on the issue to stabilize everything. And our support agents try their bests to solve the issue, and if it doesn’t help, they refund your money.
BTW, we have answered your ticket, but you have not answered back.
Here is your ticket: https://instazood.com/ticket/cancel-account-20/
Please check it out.
Thank you

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Rated 2 out of 5 stars

Is it a SCAM?

I signed up the service and use the 3 days free trial. During the 3 days, it was running properly and also as expected. I gained a lot of followers from there so I have decided to pay and extend for 7 more days. After paying, I started to test out the unfollow feature. It did unfollow some users but after it stop, it didn't continue the comment, like, story viewing and follow activity. I have even waited for 3 hours for it to start but it didn't.

I even try to remove all the target users but still nothing is going on. Email to helpdesk but no reply from them at all. Is this service a scam?

And no, I am not using 3 bots at the same time (I am not that dumb?). The other 2 reviews are from the experience I used thru the past 2 months but NOT now. I never run multiple bots on my account simultaneously.

November 14, 2019
Unprompted review
Instazood logo

Reply from Instazood

Dear KKK
Thanks for getting in touch here. And sorry for the error you received.
As I checked your reviews, you have written 3 reviews in the past 5 hours on 3 different Instagram bots. So it seems you were using all of them together which causes your account to get block by Instagram and though doesn't work properly with any of them specially Instazood.
Anyway, Please contact support: https://instazood.com/support/
Our support agents will check and solve the issue.
Thank you

Rated 1 out of 5 stars

I paid 30$ for nothing

I paid 30$ for their services and also bought their proxy to be secured and stable as they recommended.
But their service does not work at all, like other reviewers said, they just work on watching only a few people’s stories a day, not liking, commenting or following at all.
I tried to contact them about this problem but no one replied. ( I sent a message to their customer support and got a ticket number, checked my all inbox but nothing happened.) Totally Scam.

November 13, 2019
Unprompted review
Instazood logo

Reply from Instazood

Dear Laurent
Thanks for getting in touch and sorry for the issue you have faced.
Good news that we have launched a new app that has solved the issues with most of the accounts and it is on the Beta mode. You can contact our support agents to guide you through the installation.
BTW, our Support Team works tirelessly to deliver world-class service, providing solutions, assistance, and advice for any issue presented to us in less than 24hours.
Please check your spam, junk, social, etc. email inboxes; or give me your ticket ID to check your ticket and the issue.
Thank you

Rated 1 out of 5 stars

spent real money, got banned. It’s a scam.

Spent over 30$ on their services for a week’s worth of their app very, very slowly watching stories (and not liking, commenting or following). Bought the location proxy too, to be sure everything was stable. After 7 or 8 days i had gained 4 followers, then was notified by instagram that my account was disabled for using a bot. I submitted two tickets asking for help and eventually asking them to AT LEAST refund me the 30$ since my account had been banned. Nope. Instazood is a total scam. Don’t use it unless you want your account to be banned.

November 6, 2019
Unprompted review
Instazood logo

Reply from Instazood

Dear Lucushoule
I do apologize for the issue, but Instagram has changed its algorithm. All bots, automation services, even the people who don't use bots have faced this problem; you can search the google or read in forums. And now, we have launched a new app that has solved the issue with most of the accounts and it is on the Beta mode.
Our Support Team works tirelessly to deliver world-class service, providing solutions, assistance, and advice for any issue presented to us in less than 24hours.
Please check your spam, junk, social, etc. email inboxes; or give me your ticket ID to check your ticket and the issue.
Thank you

Rated 1 out of 5 stars

I have been using Instazood for more…

I have been using Instazood for more than a year, and it worked well. Unfortunately, it has stopped working for the past 3 months. We've been paying without any results. We have tried different settings and targets without any success. I have tried, unsuccessfully, to log into the support platform, each time I get a message telling me that the password is wrong, even though I used the same password for the dashboard. I have also changed the password, without any success. I think I can legitimately wonder if Instazood is just a scam. I strongly advise against this fraudulent company.

November 6, 2019
Unprompted review
Instazood logo

Reply from Instazood

Dear Margaux
Thanks for getting in touch.
We have mentioned in our "support" and "submit a ticket" page that the Instazood support system is separate from the dashboard, so you must register on the support system with again.
Here is the link: https://instazood.com/support/
Thank you

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Rated 1 out of 5 stars

Suddenly stop working

Suddenly stop working, almost one year with no problems and now they didn't answer at all

October 30, 2019
Unprompted review
Instazood logo

Reply from Instazood

Dear Agnte
Thanks for getting in touch.
I do apologize for the issue. All bots, automation services, even the people who don't use bots have faced this problem; you can search the google or read in forums
Our support agents try their bests to solve the issue, and they answer the tickets in 24hours.
Please check your spam or junk boxes; the email may send to those inboxes.
Thank you

Rated 1 out of 5 stars

Not working

Not working, they keep on saying the same thing over support tickets.

October 29, 2019
Unprompted review
Instazood logo

Reply from Instazood

Dear Emrah
Thanks for getting in touch.
As I checked your ticket, you have a DM problem because of not following the right pattern-which we have mentioned several times on our website and point its importance. Please follow the instructions our agent gives you to get rid of the issue.
Thank you

Rated 1 out of 5 stars

Doesen't work for me

Hi! I used Instazood like 9-10 months ago and it worked good. Some days ago i decided to pay another month but now it doesn't work. Instagram told me to change password and that my account is souspicius after 1 hour of Instazood. I've spent 15 euros and nothing works and i risk also that my account will be blocked. I want a refund of these 15 euros. Hoping you solve this problem asap to return to use this BOT.
I'm also waiting for an answer to my ticket #319036

October 25, 2019
Unprompted review
Instazood logo

Reply from Instazood

Dear TD
I'm sorry for the problem you have faced.
As I checked, our support agents have answered your ticket. Please be in touch with them to solve the issue.
Thank you

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