- Information was clear. - Updates about staff progress with online training were really helpful as it enabled me to chase people up. - Reminders re what to wear etc. were also helpful as I could j... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Overall a good course with some great advice and strategies to cope with difficult situations. I do feel that the course seemed more at an older child/persons level as oppose to smaller, younger prima... See more
Company replied
The practical element and the same time feedback allowed me to feel more confident in not only what I had learned but also confident in using the skills in a real life situation. The trainer was infor... See more
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The course was easy to follow. The instructor started off with the basics and gradually built up the different techniques step by step. This allowed trainees to feel at ease and confidence to test ou... See more
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Company details
- Coaching Center
- Educational Institution
- Emergency Training
- Emergency Training School
- Occupational Safety and Health
- Training School
Written by the company
Affordable and flexible trainers delivering certificated courses in: Positive Handling for Schools, Managing Challenging Behaviour, Breakaway Techniques, PMVA, Physical Intervention, Control & Restraint, Secure Patient Transport, Conflict Management, Ligature Removal and Safeguarding. We are BILD ACT Restraint Reduction Network (RRN) Certified Training providers. We come to your venue and our services are available both nationally and internationally. Visit our website for further information or call our office on 01707 654317
Contact info
5, Elstree Gate, Elstree Way, Borehamwood , WD6 1JD, United Kingdom
- 01707 654317
- intelligensa@outlook.com
- intelligensa.co.uk
4.9
Excellent
2K reviews
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Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback! We're glad to hear you found the course great and informative. We really appreciate you taking the time to share your experience!
great demos
March 3, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback! We’re glad you enjoyed the demos during the Positive Handling course, and appreciate you taking the time to share your thoughts.
Excellent
Instructor very positive and gave good training, enjoyed and learnt a lot thanks
March 9, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your kind review! We’re delighted to hear that you enjoyed the training and found it valuable. Our instructors aim to make every session positive and engaging, so it’s great to know this made a difference. We really appreciate your feedback and hope to welcome you to future courses!
Brilliant Training by Chris!
Chris, who delivered the training was brilliant! It was a very interactive session and my colleagues and I feel well equipped to do positive handling in school. I would highly recommend the training.
March 10, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you so much for your wonderful feedback! We’re thrilled to hear that Chris delivered an interactive and engaging session and that you and your colleagues feel confident in applying positive handling in school.
Your recommendation means a lot to us, and we really appreciate you taking the time to share your experience.
Positive Handling Experience
Brilliant training - thank you so much. Informative, practical and so helpful. Excellent opportunity with the Q and A.
March 10, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for this amazing feedback! We’re so pleased you found the training informative, practical, and helpful, and that you enjoyed the Q&A session. We really appreciate you taking the time to leave feedback!
Positive handling
Clear guidance, instructions & demonstrations - delivered in a calm manner at our pace.
Very informative & helpful scenarios handled by an experienced instructor.
March 3, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback! We’re delighted you found the guidance clear and the scenarios helpful. It’s great to hear the session was delivered at a comfortable pace and made a positive impact. Thank you again!
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thanks for sharing your feedback! It’s fantastic to hear the trainer was engaging and knowledgeable. We have a wonderful team of trainers with so much experience. I'm glad you were able to benefit from this. Thank you again.
Practical ,informative and very useful
Practical ,informative and very useful. Every question answered and relatable to your workplace.
February 23, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you! We’re glad the training was practical, informative, and relatable to your day-to-day work. Thank you so much for taking time to review our Positive Handing Course.
Intelligensa
I really appreciate the time I spent in the training because it reflected everything I have learned and showed me how to apply it in practice reasonably.
February 24, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback! We’re delighted to hear that the BILD ACT certified PMVA refresher course reflected what you’ve learned and helped you see how to apply it in practice. It’s great to know it was valuable for you. Thank you again
I love the training and it will help me…
I love the training and it will help me in future
February 24, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We’re delighted to hear you found the Bild ACT RRN Certified Refresher Course valuable and practical. Thanks for your feedback!
Proficient trainer
The company has trainers that understands what careers and support workers go through in their jobs, they carry everybody along during trainings and do well to answer all questions.
February 3, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback! We’re delighted to hear that our trainers understand the challenges support workers face and that the session was inclusive and engaging. It’s great to know all questions were addressed and that the Bild ACT RRN Certified Refresher Course was valuable for you.
The trainer was so clear and helpful in his explanations.
The trainer was so clear and helpful in how he explained things.
February 13, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback! We’re delighted to hear that the trainer was clear and helpful during the Positive Handling for schools training that you attended. We have a fabulous team of trainers with so much experience, and I am so glad that you were able to benefit from this. Thank you again.
What's important to know to my job
I learnt things I didn't know I could do before
February 11, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback! We’re thrilled to hear that the Blended Positive Handling for Schools course taught you new skills and gave you confidence in what you can do. Thank you for taking the time to review our course.
Hands-on experience
The hours spent during this training are best described as, "enthralling", based on how illustrative and engaging it was. The trainer's illustration of the lessons she conveyed with life experiences and events gave her training a real life experience. I could identify many of my experiences in her illustrations. My description of the whole experience would be incomplete if I failed to mention that I did not struggle to understand anything she said as her accent is RP (Received Pronunciation) as against the regional accent where one would struggle to understand, and at the end miss out a lot of information.
February 13, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for such a thoughtful review! We’re delighted you found the training engaging and relatable, and that the real-life examples brought the content to life. It’s also great to hear the delivery was clear and easy to follow throughout. We truly appreciate your feedback!
It’s a relaxed and fun experience but very informative
Having a number of health problems I felt quite anxious.However,the guys taking the class where very supportive and understanding.They made it easy and interesting to follow .
February 13, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your kind feedback. We understand that attending a course can feel daunting, especially when managing health concerns, so we’re very pleased to hear our team helped you feel supported and comfortable. It’s great to know you found the Positive Handling training session easy to follow and engaging. We really appreciate you sharing your experience.
Great instructor explained the handling…
Great instructor explained the handling skills very professionally answered all questions any of us had
February 13, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for taking the time to leave such positive feedback. We’re really pleased to hear that you found the Positive Handling session clear, professional, and informative. Our instructors always aim to create an open environment where every question is welcomed, so it’s great to know that came across. We look forward to training with you again.
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your positive feedback. We’re pleased to hear that you found the BILD ACT Certified PMVA topics well explained and the communication clear. We appreciate you taking the time to share your experience and hope to welcome you again in the future.
Keith
The trainer, Keith, was really responsive. He was totally 'down to earth' and has clearly an in-depth understanding of what happens in the moment and made it a much more realistic experience than I have experienced with other companies (Team Teach, STRIIDE).
February 13, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback on our positive Handling for schools training. We’re thrilled to hear that Keith’s approachable style and in‑depth knowledge made the session feel realistic and engaging. We always aim to provide practical, hands-on experiences that stand out, and it’s great to know that this made a difference compared to other providers. We really appreciate you taking the time to share your experience and hope to welcome you back for future training.
I recently attended the training
I recently attended the training, the trainers (Chris don't remember the name of the other gentlemen) were both knowledgeable, approachable, and made it fun. It was very interactive with lots of practical exercises and gave us helpful tips. Well-organised and would definitely recommend 👍
February 13, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you so much for your kind feedback on our Positive Handling Course! We’re thrilled to hear you enjoyed the training and found it interactive and practical. Chris and the team will be delighted to know they made a positive impact and kept the sessions engaging. Your recommendation means a lot to us, and we look forward to welcoming you to future courses!
Kept training realistic
February 13, 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback! We’re glad to hear the training felt realistic and practical. Keeping sessions hands-on and applicable is exactly what we aim for, and it’s great to know it made a difference for you.
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