Intelligensa: Positive Handling for Schools, PMVA, BILD RRN Reviews 

1,679
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 306 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being brilliant, knowledgeable, and making everyone feel at ease during training sessions. The user experience is frequently highlighted as excellent, with many appreciating the clear instructions, easy-to-follow courses, and engaging delivery that made learning enjoyable. People found the service exceptional, noting the practical elements, real-life examples, and the trainers' ability to tailor content to their specific needs. The quality of the training is consistently described as one of the best, with many feeling confident in using their new skills in real-life situations. However, some people mentioned that certain technical information was occasionally more detailed than necessary for an educational setting, and a few desired more practical elements in the course.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their knowledge, helpfulness, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the courses are... See more

Instructions

Consumers find instructions to be positive, with many reviewers highlighting the clarity and detail provided.... See more

Service

People report positive experiences with service, consistently praising the tailored and engaging training... See more

Quality

Clients share positive opinions on quality, consistently describing the courses as very good, informative,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

- Information was clear. - Updates about staff progress with online training were really helpful as it enabled me to chase people up. - Reminders re what to wear etc. were also helpful as I could j... See more

Company replied

Rated 5 out of 5 stars

Overall a good course with some great advice and strategies to cope with difficult situations. I do feel that the course seemed more at an older child/persons level as oppose to smaller, younger prima... See more

Company replied

Rated 5 out of 5 stars

The practical element and the same time feedback allowed me to feel more confident in not only what I had learned but also confident in using the skills in a real life situation. The trainer was infor... See more

Company replied

Rated 5 out of 5 stars

The course was easy to follow. The instructor started off with the basics and gradually built up the different techniques step by step. This allowed trainees to feel at ease and confidence to test ou... See more

Company replied


Company details

  1. Coaching Center
  2. Educational Institution
  3. Emergency Training
  4. Emergency Training School
  5. Occupational Safety and Health
  6. Training School

Written by the company

Affordable and flexible trainers delivering certificated courses in: Positive Handling for Schools, Managing Challenging Behaviour, Breakaway Techniques, PMVA, Physical Intervention, Control & Restraint, Secure Patient Transport, Conflict Management, Ligature Removal and Safeguarding. We are BILD ACT Restraint Reduction Network (RRN) Certified Training providers. We come to your venue and our services are available both nationally and internationally. Visit our website for further information or call our office on 01707 654317


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,679)

295 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional… tailored to our business…

Professional… tailored to our business needs, staff feedback really enjoyed the course.

March 23, 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your feedback—we’re really pleased to hear the training was professional and tailored to your business needs.

It’s great to know your staff enjoyed the course and found it valuable. We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

The instructors were excellent!

The instructors were excellent! They were really helpful and answered all of our context specific questions. They took their time with us and made sure we understood what we needed to do to keep us and the children safe. I would defintely recommend them!

March 26, 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you so much for your kind words! We're delighted to hear that you found our instructors helpful, supportive, and thorough. Ensuring you feel confident and prepared—especially when it comes to safety—is our top priority, so it’s great to know that came across during your experience.

We really appreciate your recommendation and are glad we could support you. If you ever need anything further, don’t hesitate to get in touch!

Rated 5 out of 5 stars

Great instructor

Great instructor, very informative sessions, and it was also fun.

March 24, 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your lovely feedback! We're so pleased to hear that you found the sessions both informative and enjoyable. Creating a fun and engaging learning environment is really important to us, so it’s great to know that came through.

We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your feedback! We're glad to hear that you found the instructions and demonstrations clear and easy to follow. Making sure everything is straightforward and understandable is really important to us.

We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Really great course

Really great course. Interesting content and effective delivery.

March 26, 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your great feedback! We're so pleased you found the course interesting and the delivery effective. It's wonderful to know the content and teaching style made a positive impact.

We really appreciate you taking the time to share your experience!

Rated 4 out of 5 stars

The instructors were clear with their…

The instructors were clear with their communication and demonstrated the holds and techniques well. Both work well together providing consistent information with practical schooling day to day scenarios in mind.

March 26, 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

We're delighted to hear that you found the instructors clear in their communication and that the demonstrations of the holds and techniques were helpful. It’s great to know that their teamwork and consistency made the learning experience even more effective, especially with a focus on practical, real-life scenarios.

We really appreciate you taking the time to share your experience!

Rated 4 out of 5 stars

Very useful and informative

Very useful and informative

March 27, 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your feedback! We're so pleased to hear that you found the course useful and informative. It’s great to know it met your expectations.

We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Great session

March 26, 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your feedback! We're glad to hear you had a great session. We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your kind feedback! We're so pleased to hear that you found the instructor great and the session informative. We have an outstanding team of trainers. We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Great training

Great training, delivered well. The trainers were good and made the course easy to complete and understand.

March 26, 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your wonderful feedback! We're so pleased to hear that you found the training well delivered and easy to understand. It's great to know our trainers helped make the course accessible and straightforward to complete.

We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your kind feedback! We're delighted to hear that you found the instructor well-informed. It’s great to know their expertise made a positive impact on your experience.

We really appreciate you taking the time to share your thoughts!

Rated 5 out of 5 stars

Good training

March 16, 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your feedback! We're glad to hear you found the training good. We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Brilliant training from extremely…

Brilliant training from extremely knowledgeable staff!

March 24, 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your fantastic feedback! We're thrilled to hear that you found the training brilliant and the staff extremely knowledgeable. It’s wonderful to know their expertise made such a positive impact on your experience.

We really appreciate you taking the time to share your thoughts!

Rated 5 out of 5 stars

Fantastic trainer

The one day positive handling course was brilliant. It was run by an excellent trainer whose experience shone through. He was very knowledgeable about how to handle children with care and sensitivity when they are dis regulated and all aspects of the law. He provided a very safe and respectful environment for learning.

March 5, 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your detailed and thoughtful feedback! We're delighted to hear that you found the one-day positive handling course brilliant and that the trainer’s experience and knowledge stood out. It's wonderful to know that the course provided a safe, respectful, and supportive environment while covering both practical Positive Handling techniques and legal considerations.

We really appreciate you taking the time to share your experience!

Rated 4 out of 5 stars

The teacher made me feel at ease and…

The teacher made me feel at ease and explained everything really well

March 9, 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your kind feedback! We're glad to hear that the teacher made you feel at ease and explained everything clearly. Creating a comfortable and understandable learning environment is very important to us.

We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

We have been working with Intelligensa…

We have been working with Intelligensa for the last few years and they have always improved their services annually, and the more focus is the training analysis of the workforce.

March 22, 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your wonderful feedback and our Bild ACT RRN certified secure patient transport course! We're thrilled to hear that you’ve noticed continuous improvements in our services over the years. It's great to know that our focus on training and workforce analysis has made a positive impact.

We really appreciate your ongoing support and partnership!

Rated 5 out of 5 stars

Clear advice and straight forward

Clear advice and straight forward, practical guidance.

March 10, 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your feedback on our Positive Handling for Schools course! We're glad to hear you found the advice clear and the guidance practical and straightforward. Providing actionable and easy-to-follow guidance is very important to us.

We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Clear information

Clear information, time to practice, answered all questions.

March 10, 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your feedback! We're delighted to hear that the information was clear, you had time to practice, and all your questions were answered. Ensuring a thorough and hands-on learning experience is very important to us.

We really appreciate you taking the time to share your experience of our Positive Handling Training course!

Rated 4 out of 5 stars

It was a very good training very…

It was a very good training very informative.

March 18, 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your feedback! We're glad to hear that you found the training very good and informative. It's great to know the course met your expectations.

We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Newhouse

Practitioner (James) had great knowledge - all information delivered clearly and concisely, made relevant to school setting.
Engaging delivery as always and all staff clear of learning points by the end - thank you!

March 16, 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your fantastic feedback! We're delighted to hear that James delivered the information clearly, concisely, and in a way that was relevant to your school setting. It’s wonderful to know the session was engaging and that all school staff left with a clear understanding of the key learning points.

We really appreciate you taking the time to share your experience!

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