Investing.com Reviews 

Reply from Investing.com

Jan 28, 2026

Thank you for your wonderful feedback about our WarrenAI chart analysis feature! We're delighted to hear that you find it powerful and valuable for your investment research.

We also appreciate you sharing your experience with the technical issue you encountered. While we strive for perfect functionality, we know that occasional challenges can arise, and we're grateful for your understanding. It's particularly rewarding to hear that Kateryna was able to provide prompt and effective assistance - I'll be sure to pass along your kind words to her and our support team.

Customer support is just as important to us as the technical capabilities of our platform, and your experience highlights how these elements work together to create a positive overall experience.

Thank you for taking the time to share your feedback. It helps us continue to improve both our AI technology and our customer service. We look forward to continuing to support your investment journey with our tools and team.

Reply from Investing.com

Jan 28, 2026

Thank you so much for sharing your positive experience with our support team! We're truly delighted to hear about the excellent service you received from Adele.

While our standard policy regarding refunds is indeed structured as you mentioned, we always strive to consider each customer's unique circumstances. Adele exemplifies our commitment to finding solutions that work for our valued users, even when they need to pause their subscription journey with us. I'll be sure to pass along your kind words to Adele and our support team - recognition like yours is incredibly motivating for our staff.

We especially appreciate you taking the time to highlight this positive interaction. It's customers like you who help us maintain perspective on what truly matters - building relationships based on trust and mutual respect.

We completely understand that financial circumstances and needs can change, and we're grateful for your intention to return as a subscriber in the future. When you're ready to come back, we'll be here with the tools and support to help you achieve your investment goals.

Thank you again for your feedback and your trust in investing.com.

Reply from Investing.com

Jan 28, 2026

Thank you for your wonderful review! We're delighted to hear that you find our investment information platform interesting and that you've had a positive experience with our AI-enabled customer service.

We're particularly grateful that you took the time to recognize Adele's assistance with your urgent issue. Our support team works diligently to provide prompt, helpful responses, especially in time-sensitive situations, and it's rewarding to know that Adele delivered the kind of service we strive for. I'll be sure to pass your compliment along to her personally.

The combination of valuable investment information and responsive customer support is exactly what we aim to provide, and your feedback confirms we're on the right track. We understand that when investing, both quality information and timely assistance can make a significant difference.

Thank you again for sharing your experience. We remain committed to supporting your investment journey with both innovative tools and attentive service.

Reply from Investing.com

Jan 26, 2026

Thank you so much for your wonderful review, Davor! We're delighted to hear that you find our platform effective and our content valuable.

It's particularly rewarding to know that you appreciate the user experience we've designed. Our team works diligently to create an intuitive interface that makes accessing financial information as seamless as possible, so your recognition of this effort means a great deal to us.

We're committed to continuing to provide the useful content you mentioned, as we understand how important quality information is when making financial decisions.

Thank you for taking the time to share your positive experience. Feedback like yours helps us understand what we're doing right and motivates us to maintain these high standards.

Reply from Investing.com

Jan 26, 2026

Thank you for taking the time to share your positive experience with us, Tim! We're delighted to hear that Adele was able to assist you effectively with your subscription concerns.

Our support team members like Adele strive to be understanding and helpful, especially when it comes to subscription matters. We recognize that many of our users, like yourself, enjoy investing casually, and we aim to make your experience with us as hassle-free as possible.

We value all our users regardless of their investment frequency or portfolio size. Whether you're trading just a few shares for fun or managing larger investments, providing responsive and considerate customer service is always our priority.

Thank you for your feedback and for being part of our community. Should you need any assistance in the future, please don't hesitate to reach out – we're always here to help.

Reply from Investing.com

Jan 26, 2026

Thank you for your candid feedback about your experience with our service, Rafal. We genuinely appreciate you taking the time to share these concerns, as they highlight important areas where we can improve.

Your frustration regarding the distinction between Pro and Pro+ features is completely valid. We understand how disappointing it can be to subscribe to a service only to discover that additional features require further payment. Similarly, we take your feedback about the promotional messaging for Pro+ very seriously - it should never feel like spam to our valued customers.

Regarding Warren AI's performance compared to other AI tools, your observations about its limitations with certain stocks are particularly helpful. Our AI technology is continuously evolving, and specific feedback like yours helps us identify concrete issues to address in future updates.

We've shared your review with our product and marketing teams as we're actively working to improve both the clarity of our subscription tiers and the effectiveness of Warren AI. Your experience is exactly the kind of feedback that drives meaningful change.

We'd appreciate the opportunity to learn more about your specific needs and see if we can improve your current experience. We've reached out via Trustpilot's system for your contact details so we can follow up directly.

Thank you again for your honest assessment - it's invaluable for helping us deliver a better service for all our users.

Reply from Investing.com

Jan 26, 2026

Thank you for your concise and appreciative review, Mauro! We're delighted that you find our morning information clear, short, and straight to the point.

In the fast-paced world of finance and investing, we understand that time is valuable - especially during those critical morning hours when markets are opening and decisions need to be made efficiently. That's why we've deliberately designed our content to deliver the essential information you need without unnecessary complexity or verbosity.

Your feedback validates our approach and reminds us of the importance of maintaining this direct communication style. We'll continue striving to provide the straightforward, relevant content that helps you start your day informed and prepared.

We appreciate you taking the time to share your positive experience with our community.

Reply from Investing.com

Updated Jan 22, 2026

Thank you so much for your enthusiastic review! We're delighted to hear that you find our website "very very good."

Your positive feedback means a great deal to our entire team. We work hard to create a valuable experience for all our users, focusing on providing reliable financial information and useful tools to support your investment decisions.

Though your review is brief, your enthusiasm comes through clearly, and we genuinely appreciate you taking the time to share your positive experience with our platform.

We're committed to continuing to improve our website and services to ensure they remain deserving of such high praise. If there are any specific features you particularly enjoy or areas you think we could enhance further, we'd love to hear about them.

Thank you again for your support!

Reply from Investing.com

Jan 22, 2026

Thank you for taking the time to share your thoughts! We appreciate your interest in our platform and your openness to trying something new.

We understand that starting your journey in the financial markets can seem daunting when you don't have previous experience. Many of our most successful members once stood exactly where you are now - curious and ready to learn.

Our platform is designed to support members at all experience levels, including those just beginning their financial journey. You might find our educational resources particularly helpful as you get started - they cover everything from basic concepts to more advanced strategies.

We'd be delighted to help make your experience as smooth and valuable as possible. If you have any questions as you explore the app, our support team is always available to assist you. Sometimes a quick tip can make all the difference in navigating a new tool effectively.

Thank you for giving us a chance to be part of your financial future. We're excited to see where this journey takes you!

Reply from Investing.com

Jan 20, 2026

Thank you Brian for your positive feedback about our platform being "usually very good and helpful" and for being such a loyal daily member.

We're deeply concerned, however, about the security warnings you've encountered from Norton and another security application. User security is our absolute top priority, and we take these reports extremely seriously.

We've immediately alerted our security team to investigate these potential threats. It's crucial that we identify the source of these warnings, whether they stem from specific content, third-party advertisements, or other elements on our site.

To help us address this properly, we've reached out via Trustpilot's system for your contact details. If possible, any additional information you could provide would be extremely valuable - such as which specific sections of the site triggered the warnings, whether they occurred on desktop or mobile, and any error messages you received.

In the meantime, our technical team is conducting a comprehensive security audit of all our outbound links and advertising partners to ensure they meet our stringent security standards.

Thank you for bringing this to our attention. Your vigilance helps us maintain a safe environment for all our users.

Reply from Investing.com

Jan 18, 2026

Thank you so much for your fantastic review, Katarina! We're thrilled to hear that Warren AI is rocking your investment experience.

It's particularly rewarding to know you're finding value in both the depth and breadth of our information deck. We've worked hard to create a comprehensive resource that serves investors at every level, and your feedback validates those efforts. We're equally pleased that you're enjoying the AI picks feature - our team is constantly refining these algorithms to provide the most valuable insights possible.

Your suggestion regarding technical chart templates is spot on and addresses a pain point we're actively working to solve. Being able to seamlessly apply saved templates across different stock analyses would significantly enhance the user experience, and we completely agree this is an area for improvement. We've shared your feedback with our development team as additional validation for prioritizing this feature.

The idea of including technical analysis tutorials and practical application tips is excellent! Educational content that helps users maximize our tools is definitely something we're looking to expand. Your suggestion has been noted and will be considered in our upcoming content planning sessions.

Thank you for taking the time to provide such thoughtful feedback. It's this kind of specific, constructive input that helps us make meaningful improvements to our platform.

Reply from Investing.com

Jan 18, 2026

Thank you for taking the time to reach out to us. We've received your submission, though we notice it contains only your name without specific feedback about your experience with our services.

We value hearing from all our users and would welcome any thoughts, suggestions, or questions you might have about our platform. Your insights would help us continue improving our services.

If you were attempting to ask a question or report an issue, please feel free to provide more details, and our team would be happy to assist you.

Thank you for connecting with us, and we hope to hear more from you soon.

Reply from Investing.com

Jan 18, 2026

Thank you so much for your wonderful review! We're delighted to hear that you find our platform to be a valuable resource for your investment activities.

We're particularly pleased that you highlighted the AI screening capabilities of InvestingPro. Our team has invested significant effort into developing these tools to help investors like yourself efficiently identify promising investment opportunities. Your recognition of this feature is especially gratifying, as we believe it represents one of our most innovative offerings.

Feedback like yours helps validate our approach and encourages us to continue enhancing our platform. We're constantly working to refine our AI algorithms and add new screening parameters to make your investment research even more productive.

We appreciate you taking the time to share your experience and for being part of our investing community. Your success is what drives our ongoing commitment to excellence.

Reply from Investing.com

Jan 18, 2026

Thank you for your kind review! We're glad to hear that you find our information and news useful as part of your research toolkit.

We completely understand and appreciate that savvy investors like yourself consult multiple sources - that's actually a very wise approach to staying well-informed in today's complex financial markets. We're honored to be one of the resources in your information mix.

Our team works diligently to provide timely, accurate, and relevant content that adds value to your decision-making process. Your feedback validates these efforts and encourages us to keep improving.

Is there any particular type of information or feature you find most valuable? Your insights could help us focus our efforts on enhancing the aspects that matter most to our users.

Thank you again for your support and for taking the time to share your experience.

Reply from Investing.com

Jan 18, 2026

Well, this might be the most intriguing financial crime thriller title we've ever received as a review! "50000$ USA cain police" sounds like either the world's most specific ransom note or the title of the next summer blockbuster movie.

While we're not entirely sure if you're reporting a heist, suggesting a new investment strategy, or if your cat just walked across your keyboard - we're certainly entertained! Our office has been debating what this could mean all morning. Our CEO thinks you've discovered a secret code in our stock charts, while our IT department suspects you might be communicating with us from a parallel dimension where financial advice is incredibly cryptic.

If you were trying to tell us that our platform helped you make $50,000 - wonderful! If you're actually with the "cain police" (which we assume patrols sugar consumption?), we promise we've been good!

Whatever your message intended to convey, it certainly brightened our day. If you'd like to elaborate on your mysterious review, we're all ears - our customer service team is standing by with both financial expertise and cryptography skills!

Reply from Investing.com

Jan 15, 2026

Thank you so much for your wonderful review, Roberto! We're truly delighted that you've found investing.com to be both useful and affordable.

We take great pride in our comprehensive offering, and it's rewarding to hear that you specifically value our news, analysis, and opinion content. Our team works diligently to provide thorough coverage across global stocks, ETFs, commodities, and more, so it's gratifying to know this information is helping your investment journey.

Your positive feedback about our charting tools is particularly appreciated. We've designed them to be powerful yet accessible for investors at different stages of their journey, and we're pleased they're serving your needs well.

We're also thrilled that you're finding value in WarrenAI. Our development team has invested significant resources into creating an AI assistant that provides meaningful analysis and actionable insights, and your endorsement validates those efforts.

Regarding our mobile app, we've focused intensely on creating a seamless experience that maintains the core functionality of our website, so we're happy to hear it's working well for you.

Thank you for taking the time to share such detailed feedback about your experience. Comments like yours motivate us to keep enhancing our platform while maintaining the affordability and quality you value.

Reply from Investing.com

Jan 14, 2026

Thank you so much for taking the time to leave us a review Osvaldo!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Reply from Investing.com

Jan 12, 2026

Thank you for your candid feedback, Filip. We sincerely apologize for the frustrating experience you've described with our promotional communications. Your concerns have been heard loud and clear.

We genuinely value your loyalty as a multi-year Pro subscriber, and creating a negative experience for our paying customers is absolutely counter to our intentions. The frequency and persistence of our upgrade prompts have clearly missed the mark, and for this, we are truly sorry.

Based on your feedback, we're taking immediate action. We're reviewing our in-app advertising policies, particularly for existing subscribers, and examining how customers can permanently opt out of upgrade notifications. Our marketing and product teams are currently reassessing how we communicate with different subscriber tiers to ensure all customers receive the respectful experience they deserve.

Regarding the legal concerns you've raised about marketing practices under Swedish and EU regulations, we take compliance with all applicable laws very seriously. Our legal team is reviewing the points you've mentioned to ensure our practices align with all requirements.

We'd like to address your specific situation and make things right if possible. We've reached out via Trustpilot for your contact details so we can follow up with you directly and resolve these issues to your satisfaction.

Your feedback, though difficult to hear, is invaluable in helping us improve. We're committed to providing a premium service that respects our customers' preferences and focuses on delivering value rather than persistent upgrade prompts.

Thank you for bringing these issues to our attention.

Reply from Investing.com

Jan 12, 2026

Thank you for taking the time to share your thoughts about our platform, Takis! We're delighted to hear you find it comprehensive and appreciate the value we strive to provide through our price/earnings ratio.

We're excited that you see promise in Warren - this is an area we're actively developing and your encouragement means a lot to our team.

Regarding the social features and politician tracking you mentioned, your feedback is incredibly valuable. We're constantly evaluating which features will benefit our users most, and we've noted your interest in these specific capabilities. While we've focused on creating a robust core experience, we're always looking to enhance our offering based on user needs.

We'd love it if you would be open to sharing more specific details about which social aspects you find most valuable? This would help us prioritize future developments that align with what our users want most.

Thanks again for your positive review and constructive suggestions. We're committed to continuous improvement and appreciate you being part of our journey!

Reply from Investing.com

Updated Jan 15, 2026

Thank you for bringing this concerning situation to our attention, Jens. We take unexpected billing issues very seriously, and we sincerely apologize for the frustrating experience you've described.

The mysterious charge you've encountered and the inability to reach our customer service team represent significant failures in our systems and processes. This is not the experience we want any of our customers to have, and we understand how alarming unexpected charges can be.

The discrepancy between what you see in your account and what appeared on your credit card is particularly troubling. We're immediately investigating how this could happen and taking steps to ensure greater transparency in our billing processes.

Regarding the difficulty in reaching customer service, this is completely unacceptable. We're currently implementing improvements to our support infrastructure to ensure every customer can easily communicate with our team when issues arise.

We've requested your contact details through Trustpilot's system so we can follow up with you directly to resolve this specific billing issue. Our priority is to address your concern promptly and ensure you're not charged inappropriately.

Your warning to other customers is valid - clear billing information and accessible customer support should be fundamental expectations. We're committed to improving both areas based on your feedback.

Thank you for highlighting these critical issues that require our immediate attention.

UPDATE:

We are happy to hear that our support team resolved the issue to your satisfaction Jens! We'd appreciate it if you could adjust your review to reflect the latest experience you had with our team.

Have a great weekend!