Investing.com Reviews 

Reply from Investing.com

Jan 12, 2026

Dear Connoisseur of Considerable Concepts,

We're absolutely HUGE fans of your review! When we saw "Bigness is my life," our marketing team immediately wanted to put it on billboards. BIG billboards. The biggest billboards money can buy.

You clearly understand our company philosophy: Go big or go home! While some companies think small, we're over here needing bigger servers just to contain our ambitions. Our development team has your review printed in font size 72 and hanging in the office as their daily inspiration.

We're not saying our platform caused the universe's expansion, but have you ever seen them in the same room together? Just saying.

Next time you log in, please don't be alarmed if everything seems slightly larger. That's just us embracing your feedback with enthusiasm that can only be described as... well... BIG.

Thanks for the smile and the most concise company motto we never knew we needed!

ENORMOUSLY grateful,
The Investing.com Team
(We would have used a bigger font, but our Trustpilot's system has size limits. Ironic, we know.)

Reply from Investing.com

Jan 12, 2026

Thank you for your candid feedback, Hitesh. We're genuinely concerned to hear about your experience transitioning "from good to pathetic" and sincerely apologize for the frustrations you've encountered.

The technical issues you've highlighted – particularly the inability to save chart templates across different securities and the recent failure of interactive charts on our website – represent significant functionality problems that require immediate attention. Our technical team has been alerted to investigate and resolve these issues as a matter of priority.

Regarding the lack of transparency around our Pro Picks performance calculations, we understand your frustration. Clear methodology and honest reporting are essential for any investment tool, and we take your feedback about this very seriously. We're committed to providing complete transparency about how our metrics are calculated.

We're especially troubled to hear that you've experienced a decline in quality despite being a paying Pro subscriber. This runs counter to our commitment to deliver increasing value to our subscribers.

We've reached out via Trustpilot's system for your contact details so we can follow up directly to address these specific technical issues you're experiencing and ensure they're resolved promptly. We'd also like to discuss how we can restore your confidence in our service.

Your feedback, while difficult to hear, is invaluable in helping us improve. Thank you for bringing these important issues to our attention.

Reply from Investing.com

Jan 12, 2026

Thank you for your candid feedback. We sincerely apologize for the disappointment and frustration you've experienced after purchasing our Pro subscription.

Your concerns about feeling deceived regarding the features included in Pro versus Pro+ are completely valid. We understand how frustrating it can be to invest in a service only to discover that certain features you expected to access remain behind another paywall. The continued promotion of Pro+ within the Pro experience has clearly added to this frustration, and we apologize for this poor user experience.

We take full responsibility for any lack of clarity in our marketing and feature descriptions. Clear and transparent communication about what each subscription tier includes is essential, and your feedback highlights an area where we need to improve significantly.

We've reached out via Trustpilot's system for your contact details so we can follow up directly to discuss your specific situation. We'd like to understand exactly which features you expected to access and work toward a resolution that resolves this issue to your satisfaction.

Based on your valuable feedback, we're already reviewing our product pages and marketing materials to ensure they clearly communicate the exact features available in each subscription tier, eliminating any potential confusion for future customers.

Thank you for bringing this important issue to our attention. We're committed to earning back your trust through improved transparency and better service.

Reply from Investing.com

Jan 12, 2026

Thank you for your candid feedback about your experience with our economic calendar and services, Ara. As someone who has trusted us for years and invested in a lifetime subscription, your perspective is particularly valuable and concerning to us.

The issues you've described regarding delayed economic data and incorrect listing of cancelled or deferred events are significant problems that directly impact the reliability of our platform. For traders and investors who depend on timely and accurate information, these failures can have real consequences, and we deeply apologize for any negative impact this has had on your trading activities.

We completely understand why these experiences have led you to question the reliability of our other services. Trust is earned through consistent performance, and we recognize that we've fallen short of the standards you rightfully expect from us.

We've reached out via Trustpilot's system for your contact details so we can follow up directly. We'd like to understand more about the specific events that were misreported, discuss appropriate compensation for the inconvenience, and share our concrete plan for improvement.

Thank you for your years of loyalty and for bringing these critical issues to our attention. We're committed to earning back your trust through tangible improvements to our data reliability.

Reply from Investing.com

Jan 12, 2026

Thank you so much for your positive review, Rajesh! We're delighted to hear that you find our platform easy to use with a simple interface.

User experience is at the heart of everything we design, and our team has worked diligently to create an intuitive platform that eliminates unnecessary complexity. We believe that powerful tools don't have to be complicated, and your feedback confirms we're on the right track.

We're constantly looking for ways to refine and enhance our interface while maintaining the simplicity you value. If you have any suggestions for improvements or additional features you'd like to see, we'd love to hear them.

Thank you again for taking the time to share your experience. We appreciate your support!

Reply from Investing.com

Jan 12, 2026

Thank you so much for your enthusiastic review, Hash! We're thrilled to hear that you find our app awesome and appreciate how quickly our company responds to your needs.

It's wonderful to know that you had a positive experience with our services. Our team works hard every day to deliver fast and efficient solutions for all our users, and feedback like yours motivates us to continue improving.

We value your support and are genuinely happy that you're satisfied with our app. If there's anything else we can do to make your experience even better, please don't hesitate to let us know.

Thank you again for taking the time to share your thoughts with us!

Reply from Investing.com

Jan 12, 2026

and a good morning to you!

Reply from Investing.com

Jan 12, 2026

Thank you so much for your wonderful review, Ravindra! We're truly delighted to hear that you've experienced both monetary and social benefits from using our platform.

Creating a service that simplifies decision-making while reducing stress has always been central to our mission. It's incredibly rewarding to know that this approach has translated into real profits for you, as your financial success is what drives our team forward every day.

The social component you mentioned is equally important to us. We believe that the best financial tools should not only help grow your investments but also connect you with like-minded individuals on similar journeys.

Your positive feedback energizes our entire team and reinforces our commitment to continuous improvement. We'll keep working hard to ensure your experience remains valuable and rewarding.

Wishing you continued success with your investments and a wonderful day ahead!

Reply from Investing.com

Dec 22, 2025

Hi Sushil,

Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear that advertisements have negatively impacted your experience with our platform.

We take all user feedback seriously, and finding the right balance between providing a free service and incorporating the advertisements that help support our operations is something we continuously work to improve.

Based on feedback like yours, we're actually reviewing our ad strategy to ensure it doesn't interfere with the core functionality that our users value. We've recently started exploring options for reduced-ad experiences and are considering additional ways to give users more control over their experience.

If you're willing, we'd appreciate hearing more specific details about what aspects of the advertisements you found most disruptive, as this would help us make more targeted improvements. We have reached out for your contact information via Trustpilot so we can follow up with you directly to address your concerns.

We value having you as a user and hope you might consider giving us another chance as we work to create a better experience.

Reply from Investing.com

Dec 22, 2025

Değerli Omer,

Platformumuz hakkındaki olumlu değerlendirmeniz için çok teşekkür ederiz! "En güzeli bu" yorumunuz bizi gerçekten mutlu etti ve motivasyonumuzu artırdı.

Kullanıcılarımıza en iyi hizmeti sunmak için sürekli çalışıyoruz ve sizin gibi değerli müşterilerimizden gelen takdir dolu sözler, doğru yolda olduğumuzu gösteriyor.

Sizlere daha iyi hizmet verebilmek için ürünümüzü geliştirmeye devam edeceğiz. Herhangi bir öneriniz veya ihtiyacınız olursa, lütfen bizimle iletişime geçmekten çekinmeyin.

Bizi tercih ettiğiniz için tekrar teşekkür ederiz!

Reply from Investing.com

Dec 22, 2025

Dear Marcio

Thank you so much for your positive feedback about our platform's filters, reports, and AI tool! We're thrilled to hear that you're finding these features valuable and effective.

Our team has invested considerable effort into developing intuitive filtering systems and comprehensive reporting capabilities that help our users gain meaningful insights. It's especially rewarding to hear that you appreciate our AI tool, as we've been continuously refining its algorithms to deliver increasingly accurate and helpful results.

We're committed to further enhancing these features based on user feedback like yours. If you have any specific suggestions for additional filters or reporting capabilities you'd like to see, we'd love to hear them.

Thank you again for taking the time to share your experience. We appreciate your support and look forward to continuing to serve your needs.

Reply from Investing.com

Dec 22, 2025

Dear Nwangbo,

We're thrilled that our platform has made it onto your "things to love in life" list! We must say, your philosophy pairs wonderfully with our financial tools—perhaps we should consider adding "Love life always" as our new slogan?

While we can't take credit for sunshine, puppies, or chocolate, we're delighted to be playing a small part in making your life more lovable through better financial insights. After all, they say money can't buy happiness, but good financial planning certainly helps keep the stress monsters at bay!

Thank you for your positively radiant feedback. We'll continue working hard to remain worthy of your affection.

Here's to loving life, one investment at a time!

Reply from Investing.com

Dec 22, 2025

عزيزي أحمد،

نشكرك على تخصيص وقت لمشاركة رأيك معنا. لقد لاحظنا أنك قيّمت خدمتنا بنجمة واحدة مع تعليق "ممتاز ممتاز"، وهذا التناقض جعلنا نتساءل إن كان هناك سوء فهم أو تجربة سلبية لم يتم ذكرها.

نحن نأخذ كل تقييم على محمل الجد ونود فهم ما الذي لم يلبِ توقعاتك في خدماتنا. هل هناك مشكلة محددة واجهتها أثناء استخدام منصتنا؟

سنكون ممتنين للغاية لو تمكنت من مشاركة المزيد من التفاصيل حول تجربتك حتى نتمكن من معالجة أي مشكلات ومواصلة تحسين خدماتنا.

لقد حاولنا التواصل معك من خلال Trustpilot للمتابعة بشكل مباشر، ونأمل أن نتمكن من مساعدتك والاستجابة لمخاوفك.

نقدر صراحتك ونتطلع إلى الفرصة لتحسين تجربتك معنا.

Reply from Investing.com

Dec 22, 2025

Dear Sanjay,

We sincerely apologize for your disappointing experience with our platform and appreciate you taking the time to share this feedback with us.

First, we want to acknowledge your frustration regarding the stock recommendation that resulted in a significant loss. We understand how upsetting this situation must have been, and we take concerns about our rating system very seriously.

Our technical indicators and ratings are based on historical data patterns and algorithmic analysis, which unfortunately cannot predict sudden market shifts, especially in pre-market hours when volatility can be high and trading volumes are lower. That said, we continuously review the accuracy of our ratings systems to improve their reliability.

We would like to investigate this specific situation with POM to better understand what happened with our rating system in this instance. We have reached out via Trustpilot for your contact information so we can follow up directly and hopefully address your concerns more thoroughly.

While no investment tool can guarantee profits in the unpredictable stock market, we strive to provide reliable information and understand when our users feel we've fallen short of that goal.

Thank you for bringing this to our attention. Your feedback will help us improve our services.

Reply from Investing.com

Dec 22, 2025

Dear Markus,

Thank you for taking the time to share such detailed and thoughtful feedback about our platform and Investing Pro service. Your insights are incredibly valuable as we continue to refine our offerings.

We're pleased to hear you appreciate our comprehensive financial information and regularly return for news and updates. That's a core strength we're proud of, though we understand your point about information overload in today's digital landscape.

Your feedback regarding the need for better filtered, actionable information—especially for newer investors building portfolios—resonates strongly with us. The challenge of turning abundant data into clear investment direction is something we take seriously. You've highlighted a genuine pain point about starting to build portfolios and the confusion that can arise from algorithmic recalculations and short-term changes.

Regarding Warren AI versus other AI solutions, we appreciate your candid comparison. AI tools are evolving rapidly across the industry, and your perspective helps us understand where we need to improve to provide genuine value.

We've reached out via Trustpilot for your contact information so we can follow up directly regarding your subscription concerns and to gather more specific feedback that could help us enhance the Pro experience.

The detailed nature of your review shows you've given our service considerable thought, and this kind of feedback is exactly what helps us evolve in the right direction.

Thank you again for your honest assessment.

Reply from Investing.com

Dec 22, 2025

Dear Dean

We sincerely apologize for the frustrating experience you've had with our subscription cancellation process. We take your feedback very seriously, and we understand why you're upset.

You've highlighted an important issue regarding the distinction between closing an account and cancelling a subscription. You're right that these should be more clearly connected, and the lack of clarity has created a negative experience for you and potentially other customers.

We want to assure you that misleading our customers is never our intention. Based on your feedback, we recognize that our current process needs immediate improvement to make subscription cancellation more transparent and straightforward. Our product team is already reviewing how to better align account closure with subscription management.

We have reached out via Trustpilot for your contact information so we can follow up directly regarding your specific situation and hopefully find a resolution that addresses your concerns. While we understand this doesn't change your initial experience, we genuinely want to make this right.

Thank you for bringing this issue to our attention. Customer feedb

Reply from Investing.com

Dec 4, 2025

hank you for sharing your feedback, and we're sorry to hear about your experience, Rex.

We never intend to mislead our members, and we take your concerns about Investing Challenges very seriously. If you believe there was an error, we’d appreciate the opportunity to review it and make things right if possible.

We have requested your contact details via Trustpilot so we can follow up with you directly and further investigate.

We value your input and hope to resolve this matter to your satisfaction.

Reply from Investing.com

Dec 4, 2025

Hi Andrew,

First, we want to sincerely thank you for your feedback. We're genuinely sorry to hear about your frustrating experience with our subscription tiers and the confusion regarding our ProPicks AI feature.

We'd like to clarify our subscription structure:

• A Pro plan provides access to 33 ProPicks AI stock strategies (6 US-focused and 27 global strategies)
• A Pro+ plan unlocks all 88 ProPicks AI strategies

It appears there was a misunderstanding about which features were included in your subscription. We strive to make our advertising clear about what's included in each tier, but we can see how this distinction might not have been apparent when you made your purchase decision.

We'd like to help resolve this situation to your satisfaction, and have requested your contact details via Trustpilot so we can follow up with you directly.

We value your input and hope to resolve this matter to your satisfaction.

Reply from Investing.com

Dec 4, 2025

Thank you for bringing this concern to our attention Jake. We take user privacy and data protection very seriously, and we're concerned about your experience with our website trackers.

Our development team continuously works to balance functionality with privacy best practices, and your feedback highlights a key area. We'd like to look into your specific settings to understand what may have happened during your visit.

Would you be willing to share your contact details through Trustpilot so we can follow up with you directly?

Your feedback is incredibly valuable as we work to improve our user experience. We look forward to connecting with you directly so we can address your concerns properly.

Reply from Investing.com

Dec 4, 2025

Thank you for sharing your feedback regarding your InvestingPro subscription Angel. We're concerned to hear that you found it lacking in value compared to our free offerings.

We strive to ensure our subscriptions delivers meaningful additional benefits beyond what's available for free, so your experience is something we definitely want to understand better.

Could you kindly share more specific details about which fundamental features you were expecting to see in the Pro dashboard?

We'd appreciate the opportunity to discuss this with you directly, and have requested your contact details via Trustpilot so we can further investigate.

We value your input and hope to resolve this matter to your satisfaction.


Thank you for bringing this to our attention.