IONOS | ionos.it Reviews 889

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I used IONOS to migrate our web app, and the team was absolutely fantastic. My advisor took the time to explain everything and resolved my urgent request in less than 15 minutes. The domain name searc... See more

Company replied

Rated 1 out of 5 stars

There is no possibility of upgrading a VPS service benefiting of the same normal rate: they double the cost (not even the discounted, but just the normal one)! Be ready to backup your stuff well and... See more

Company replied

Rated 5 out of 5 stars

Ho parlato con Mattia che con la massima professionalità, chiarezza e in un tempo minimo mi ha risolto un problema piuttosto complesso. MI complimento. ******* I phoned and talked to Mattia who so... See more

Company replied

Rated 5 out of 5 stars

Assistance are wonderful, they explain you step by step everythings. If you meet some issues during installation..don't worry, you can call a telephone number 7 by 7 h 24 , a person will follow you t... See more

Company replied

Company details

  1. Web Hosting Company
  2. Cloud Computing Service
  3. DNS Provider
  4. e-Commerce Solution Provider
  5. Email Service Provider
  6. Website Designer

About IONOS | ionos.it

Written by the company

About IONOS

Chi siamo

IONOS è un provider di hosting e cloud leader in Europa, che offre alle aziende e ai privati soluzioni digitali sicure, innovative e basate su un’infrastruttura solida e sostenibile.


Hosting solutions

Soluzioni di hosting

Offriamo ai nostri clienti una vasta gamma di prodotti come: domini, strumenti per creare siti web, soluzioni per l’e-commerce, WordPress e server dedicati. Con oltre 25 anni di esperienza, siamo la più grande azienda di hosting in Europa e ci impegniamo a fornire ai nostri clienti soluzioni digitali d’eccellenza al miglior rapporto qualità-prezzo.


Cloud solutions

Soluzioni cloud

IONOS offre tutti i prodotti di cui hai bisogno per la trasformazione digitale della tua azienda. Le nostre soluzioni sono rivolte sia alle aziende private che al settore pubblico e rispettano i più alti standard di sicurezza. Acquistando i prodotti IONOS otterrai prestazioni scalabili che includono il nostro pluripremiato servizio di assistenza clienti.


Personal Consultant

Ecco perché scegliere IONOS

Con più di 22 milioni di domini registrati e più di 8 milioni di contratti stipulati con i nostri clienti, siamo uno dei provider di hosting e cloud leader in Europa. Da oltre 25 anni sviluppiamo soluzioni digitali innovative e garantiamo ai nostri clienti la massima protezione dei dati nel rispetto dell’ambiente. Se hai una domanda o hai bisogno di aiuto, puoi contare sul nostro servizio di assistenza clienti e rivolgerti al tuo consulente personale.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

889 reviews

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Rated 1 out of 5 stars

This is the worst web hosting company

This is the worst web hosting company

Rubbish customer service

Customer agents are useless / in consistent / if you ever have issues don't expect it to be resolved any time soon.

Steer clear. I regret having so many of my domains with these people.

September 11, 2019
Unprompted review
Rated 1 out of 5 stars

1&1 was our big error

We ere customers of 1&1 since some years, but now we had to switch to another provider because of the service quality.
We have a Win2008 R2 server with them, this server is all the times problematic. Virtuozzo server is not working properly so we cannot easily manage the server from the backoffice. When we need a restart, we have to call their support service. And we may stay hours waiting for a restart of the server.
Moreover the backoffice is very poor compared to all the other provider we know, for instance there is no reboot function indedpendent from virtuozzo.
Definitely we done an error with them.

July 31, 2017
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