IRCTC Reviews 442

I bet IRCTC worst, useless and most hated site in the world.
I request never trust this site for tatkal bookings, it will ruin your holiday plan.
And the worst part is ewallet which will be inactive even if your have money in the wallet during booking time.
IRCTC deserves zero star review

this is not good, when I booked ticket for the first time in Bokaro then I was told that the status was refundable. So i When I booked the ticket again, today I saw that today my two time ticket booked that was not refunded half of money my deducted

Irctc ticket allocation is a JOKE l, where I booked tickets for two person and it allocated in two seperate rows. Especially there is no seperate for womens, if they book single ticket it will allocate with the men. For everytime we need to request TTR for seat relocation. Also the comfortable are insane. I paid Rs.510 for comfortable travel but what I get is need to crush inbetween two passengers. The ticket price is getting high day by day but the experience is getting worsen more.

Baad journey for the 15657 this mail is vary baad bcz I'll be booked a ticket after 60 day ago but last moment is not confrom this ticket so, that why I recommend not travel this train, and so that I am traveling this train this day titi is charged is 950 rupes in the reservation bogey and this thine maney more crouwed my journey is urgent base was so I'm very proud feel this train,is very slow no time table no eles

PERAMBUR - PATNA TRAIN, IRCTC:
The train was 9hours 40mins late.

The bathroom had no water till next day.

The dinner never came.

The gates stink of urine and shit. The basin near gate overflows with sewage water that overflows on passengers trying to stand in the gate to get down at their stations.

Overbooked as usual.

Anand to Mahesana, I am not chasing anyone, I am not sitting down, I am standing, I have been standing for 2 hours, there are four seats in the closed set, but there are tons of people sitting there, what should I do with this person?

Even trying to take premium ticket with extra cash, the site is not responding

Pathetic food,stale paneer and dal served was watery.
No one ready to take responsibility of the food service
Swarnshatabdi coach C-9

I have been trying for two three days for a simple booking from Kolkata to Chennai.
They have done something to the website that no Irctc user id cam be generated.
Till today, 18.05.2025 I have tried.

Worst experience I had with them,I booked my ticket one month a ago which was in wl 6 , but after chart preparation it remains the same

World's worst and third class website is IRCTC, the anti-national party BJP's agent is IRCTC.

For extention from guruvayoor tochenganoor paid the original charge 725 to ttr n guruvayur madurai, dat time ttr didnt say anything n b continued our jorney n the same seat n wen a person gt n frm changanassery insulted as for the seat, dat time the ttr came n told uswho said this seat yours n he also behaved very rude, if he firstly say a word about their reservation, the problm nvr arise, what b thought is b can continue n da same seat.. Mistakes n nonsense from their side but including TTR blamed us n humiliated also.. The train journey is on 9.5.2025 friday S1 n guruvayoor madurai train.

I want to write a review and appreciate the service of CTI Mr. RUDOLF BROWN . I was travelling from Ujjain to Pune and need 3AC tickets and he happened to manage it for us and was very very helpful.
Years of service and experience speaks!!

I would like to rate in negative coz we booked 3rd teir AC still its AC didn’t work it so hot over there and not even t TC’s were helping worst journey of my entire life

V bad service Indian railway .two tickets ka charges leke 1 ticket dete h chor.sharm kro

What is the purpose of Tatkal and Premium Tatkal...Anyway if Premium tatkal option is there we will not able to book ticket on tatkal...And what service you are offering and what quality that have improved subject to the rise of Fare...One of the worst service being offered after NDA came into power

Following are the things that are wrong in this train:
1)Bathroom safety and hygiene:
• The bathroom locks are completely un-functional..
•The hygiene is extremely bad like the flush is not at all working, the cleaners are not even cleaning at all
2)Bedding clothes and hygiene:
• The bedding services are perfectly fine and accurately on time
• The bedding clothes are not at all hygienic and it is shaby, old, dirty and dusty....
3)Foods, services and timming:
• The food service is not the worst but not at all great.
• Foods doesn't taste as good as it used to taste because it is either salty or Unsavorable.....
• Idk what time zone thes people are using because they are literally giving out lunches ant 11am and dinners at 5pm... The time is not timming
• The tea which was the best tea we could have in our life became the worst tea ....they are literally tasteless
3) Overall hygiene(sweeping,etc):
• They haven't at all sweeped the coach I am in... Not even once
• The windows is not at all clean...they did cleaned it once through the whole journey and the water marks are still visible on the train's windows
4) Delaying:
• This train is literally delayed for 3hrs 43mins it is not at all it's not only annoying but it feels kinda exhausting tooo.... It is not at all great to waste people's times that they should've spent with their family and loved once
Lastly I hope that the IRCTC would read this review and take necessary actions to improve the services and also you literally don't have to make new trains but instead you should know how to maintain the trains that is running. I also hope that you will try to understand our feelings and just try to relate to our situation.

I usually avoid giving 1-star reviews, but my recent experience with IRCTC was so bad that I felt compelled to write this. My main frustration stems from the terrible user interface on both their app and website. I’ve been trying to sign up for weeks, but I’m essentially locked out because I can’t verify my account through OTP. And to make matters worse, I’m not even receiving the OTP. And because of this, I can't book train tickets.

I contacted customer service, and despite selecting my preferred language, they routed me to a representative who spoke a different language. I filed a complaint through their platform, and they kept insisting it would be resolved, asking me to send screenshots each time, claiming it shouldn't be happening. My personal information on their website was also different from what I saw in the app.

I eventually managed to resolve the issue, but the entire experience was incredibly frustrating. It’s high time they improve their system, UI, and customer service. I understand it's a government service, but that doesn’t justify such a poor level of service.

We have the booked the irctc ticket 2 month earlier, which was only 17 waiting shows. I'm sure irctc are sailing the tickets.. this is very serious which we have kids travelling. This must be raised...

IRCTC is working for their agents only. Not for common public. For 60 days advance, today I wanted to take tickets for my relatives but at sharp 8 am site showing "This site is currently unreachable. Please try after some time". After few minutes, status showing "Regret" or WL. During peak time, they are doing this deliberately to support Agents. Worst experience.