IRCTC Reviews 442

Very worst condition
Very worst condition.
No toilet clean in AC coach .
No fresh blanket given to passenger. No Ac cooling AC coach.
Ticket given AC coach but not Cooling AC Coach.
Train NUMBER -11004

On 01/06/2024 Train no 11301 coach S2 was dirty. There was no water in both the washrooms.

Very worst condition.
No toilet clean in AC coach .
No fresh blanket given to passenger.
Duplicate water selling,, GOD knows where it ends.

Very poor service by indian railways for the train journey 08292 summer special which is 35hrs late with no proper train attendent and no food facility by pantry. That too they charged 400Rs more on this without any reason.

Nothing ever goes right with this site. Government sites are not user friendly and IRCTC is the worst amongst all. Average people of the country are paying taxes from their hard earned money and yet the government is not bothered. The rates are very high and seats availability close to nil. Everytime you get an chance of booking site throughs u out of login.. even 1 star is too much for this worst site. Govt is looting average people in the best way it can and probably would be looking for more such ways.. pathetic

the worst service provided by Indian govt for passengers.
No train will reach on time and Also the irctc website is so pathetic to use as it stops working due to huge traffic while ticket booking especially in the morning around 10AM(AC) & 11AM(NON-AC). At least they should work on the site to speed up and maintain the stability in the huge traffic as well.

Worst there could be, worst any website could be.

Why the malwa Express 12920 is so late . It is about 8 to 9 hrs late. What is wrong about rail. Why don't you have another rail for passengers to reach on the time.
Is it not your responsibility ?

All the passengers paid the full fare of train even when we suffer. Why don't you provide another train in such situations.

02351 I was traveling from Patna junction to, aanand vihar and the train was literally 12 hours late , and the toilets were disgusting dirty !

It was a nice ride . I loved it. The food was nice for breakfast veg it was idli and sambar and chutni.everything was super but. The seating arrangement in our compartment was backwards means the view is going back not forward so we had a discomfort while looking like that. And we had vertigo or giddiness
.(By: Dr Vasanthi)

I recently took the Char Dham Yatra organized by IRCTC in May 2024, and it was an extremely disappointing experience.

**Flight Delays:** The journey started off poorly with significant delays on both the outbound and return flights operated by SpiceJet. These delays caused major disruptions to our itinerary, leading to missed connections and a rushed schedule. The lack of timely communication from the airline only added to the frustration.

**Accommodations:** The accommodations provided were far below acceptable standards. The rooms were dirty and poorly maintained, with stained linens and unsanitary bathrooms. The facilities were not as advertised, and the overall comfort level was severely lacking. After long days of travel and pilgrimage, the poor state of the accommodations made it difficult to rest and recharge.

**Food:** The food quality was abysmal. Meals were bland, cold, and lacked variety. The hygiene standards of the food preparation and serving areas were questionable, making it difficult to enjoy the meals. There were no provisions for those with dietary restrictions, leaving many passengers with limited options.

**Transportation:** The bus hired for the yatra was another major issue. The vehicle was not equipped with air conditioning, making the long journeys extremely uncomfortable, especially in the heat. Additionally, the seats were not push-back, leading to a very uncomfortable travel experience. Given the arduous nature of the pilgrimage, the lack of comfortable and functional transportation added unnecessary stress to the trip.

In summary, my experience with the Char Dham Yatra organized by IRCTC was a complete disaster. The significant flight delays, poor accommodations, substandard food, and uncomfortable transportation all contributed to a highly unsatisfactory and frustrating pilgrimage. I would strongly advise others to seek alternative providers to avoid such a disappointing experience.

I'm in Mumbai mail train 3AC B4 box. We got in to train from Gaya. Can't we get new black blankets? They said we have to use blackets which are used by someone else.

In Vande Bharat train 22425 on 19th May, 2024 found serving persons asking tips by whispering in the ears of passengers. This need to stop .. gives a very bad image of Indian Railways. Majority did not give but some were giving. Proper controls and checks required.

IRCTC is worse service. The train 02144 Nagpur Pune SUper Fast express is a terrible train. It is delayed by 5 hours.,Reaching Pune from Nagpur is taking 16 hours thanks to this horrible train and I Dian Railway. I complained twice on 139 number yet the train is just not moving. All other trains are getting the signal except this one. Unforgivable

I am having very bad experience with irctc. I am traveling from yesterday onwards varansi to bathinda train 04529. Train was late 7 hour. After that train is very slow and too much late and train is left us mid of the way due to route change

Just travelled from DAMOH To JAIPUR, not a great experience cleaning not at mark, no restrictions local were entering into AC COACHES seems no sense to book an AC tickets, no security, IRCTC should made little more strictness and checks on people entering and sitting without taking a reservation or booking their tickets, and also observed that some TT's who are there to vigilance are getting sold for some extra pennies, is IRCTC not paying them enough so, they are opting this way to make extra money..

Kindly look and check and being a female traveller it seemed to be a discomfort travel on the basis of Cleaning and security both.

Kindly check and intervene also take some actions towards it.

One of the worst service provided by indian govt for travellers/passengers.
No fix time of the trains to reach at the destination with poor quality of the trains and the internal facilities.
Also the irctc website is so pathetic to use as it stops working due to huge traffic while ticket booking especially in the morning around 10AM(AC) & 11AM(NON-AC). At least they should work on the site to speed up and maintain the stability in the huge traffic as well.
I hope public's issues matters and hope to see indian railways serving good facilities to the public soon.

Always trains are late . Noone knows what is reason for late . Ticket collectors are openly demanding money for small issues . Attenders are really demanding for giving bed sheets

Today train is late we book ladies ticket but all of us boys what kind .... This even one lady also not in compartment this what kind of safety for us

Not even deserve 1 star. Worst site and mobile app ever IRCTC has created. Need to improve this site as it is thd biggest portal being used everyday.