IronBox 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Platinumsupps/Iron-strength (Sunbed Services Ltd -Co no:11800386) is being wound up (31/07/2021) For CLAIMS contact: D. Brogan, Official Receiver & Liquidator, 2nd Floor, 3 Piccadilly Place,... See more

Rated 4 out of 5 stars

I recently purchased a set of 15kg hi temp plates after spending months searching the internet for a reasonable offer. The plates are a rubber crumb but slightly thicker than expected. The collar... See more

Rated 1 out of 5 stars

Iron Strength is not their trading name , Its Sunbeds Services ltd and although formed in Jan 2019 they haven’t filed accounts Companies House state they are overdue. I served them with papers after... See more

Rated 1 out of 5 stars

Terrible company! Never again, 2 months after returning items that were delivered after being cancelled and still no refund. Email after email sent no response and no answer when ringing! trading stan... See more

Company details

  1. Sporting Goods Store

Written by the company

Iron-Box is a US and fitness equipment retailer and distributer with an unrivalled range of import exclusives and leading high street fitness brands to choose from. Our sales staff are trained and experienced in the products we sell, ensuring we are able to offer you the best advice when purchasing your fitness equipment. Our incredible growth and success is due to our ability to offer our customers quality products, delivered or installed in record time, at very competitive prices. Due to our buying power we can also offer our customers huge discounts on exclusive lines, which you will not find anywhere else in the US with next day delivery!.


Contact info

All reviews

(1,369)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered a barbell and some hand…

Ordered a barbell and some hand weights. Delivery was really quick and really good products! The hand weights I originally picked were out of stock and customer service contacted me to arrange suitable other ones! I feel this company has got bad press due to issue with covid orders but they have gotten better and I would 100% purchase from them in the future.

April 16, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

No product turned up after 2 months…

No product turned up after 2 months emailed them they told 10 working days that passed asked again where is my product generic reply 10 working days. Asked to cancel refund will be in account 10 working days that passes ask again no reply. Absolute shower of sh#t.

April 16, 2021
Unprompted review
Rated 5 out of 5 stars

Awesome

Came really quickly, got exactly what I wanted, no problems at all, would definitely recommend👌

April 16, 2021
Unprompted review
Advertisement
Rated 4 out of 5 stars

In hindsight I should have chosen the 'Iron-Strength Olympic Hi Temp Black Bumper Plates' as these would have been much better value for money.

The photo and description on the website listed 'No Logo bumpers' but these are the same as the 'Iron-Strength Olympic Hi Temp Black Bumper Plates' with Logo's but without the Hi Temp finish on the bumper plate exterior. Also the width of the bumpers is very very wide, 40% wider than a typical set of 15kg bumper plates.
Value for money wise my rating is 6/10. In hindsight I should have chosen the 'Iron-Strength Olympic Hi Temp Black Bumper Plates' as these would have been much better value for money.

April 16, 2021
Unprompted review
Rated 1 out of 5 stars

Stay Clear

Ordered two 5kg plates and two 10kg dumbbells in NOVEMBER. The plates came within a fortnight, no dumbbells though. I’ve spoken to 3 members of the team and been told my dumbbells will be sent out immediately on numerous occasions. Going to need to go down the refund route. Extremely disappointed.

April 15, 2021
Unprompted review
Rated 1 out of 5 stars

AVOID

I placed an order with Iron Strength for a Kettlebell and a Gym Mat back in January. Still hasn’t arrived. I’ve sent numerous emails to customer services to find out what has happened to my order, surprise, no response.

Have had no choice other than to raise it as a fraudulent transaction with my bank.

From my experience and that of many others I would seriously avoid this company.

April 15, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

DO NOT BUY FROM IRON STRENGTH!!!

DO NOT BUY FROM IRON STRENGTH!!!

Placed an order mid February to be delivered in 10 working days. Didn’t arrive, when I called them they said they had stock issues but could send the same equipment in a different colour that would arrive in another 10 working days - that didn’t arrive either. Called them again to find out they had more stock issues, I asked for refund which they accepted. Didn’t get any money, emailed them and was told they’d had an issue processing the refund and it would be treated as priority. I AM STILL WAITING FOR MY REFUND OVER 2 MONTHS LATER, NO ANSWERS FROM EITHER PHONE CALLS OR EMAIL. THIS COMPANY IS A COMPLETE SCAM

April 15, 2021
Unprompted review
Rated 1 out of 5 stars

Fake company selling products they…

Fake company selling products they don't have and hoping you'll give up trying to get your money back. No idea how this lockdown scam hasn't been shut down yet. My order from FIVE MONTHS AGO never arrived!

Ignore the sudden influx of positive reviews - they are back to paying for fake reviews again (Please report to Trustpilot).

April 15, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

Absolutely useless and pathetic…

Absolutely useless and pathetic company. After numerous calls and emails chasing my refund for a order that was never in stock but still took my money, I've just received another email saying that refund can take up to 8 weeks. Please, please, please avoid this company for your own good.

April 15, 2021
Unprompted review
Rated 1 out of 5 stars

Disgusting.

disgusting. It's coming up to 9 weeks since i ordered my items. still nothing. They do not respon d to emails or answer the phones, however out the blue one day they rang me to say 'their shipment was late' which is the reason the delay, however they said it would arrive that week. That was 3 weeks ago, i've tried to ring and email since to ask for a refund (after waiting almost 9 weeks i'm well within my right to assume its not getting delivered) however they are not responding.

It's exhausting chasing a company for your money, and i assume they just hope you'll quit and let them keep it. I have no idea how these people sleep at night.

Regardless of the good reviews you see on here, which i can almost guarantee are fake, DO NOT BUY FROM THIS COMPANY. It is not worth the hassle.

April 15, 2021
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company. Placed an order nearly 3 months ago that has not arrived. Contacted both customer service and refunds team via email, telephone and direct messaging on Instagram with no response for months. No refund received, no product received. This is a scam.

April 15, 2021
Unprompted review
Advertisement
Rated 4 out of 5 stars

Hi Temp Unbranded Plates

I recently purchased a set of 15kg hi temp plates after spending months searching the internet for a reasonable offer.

The plates are a rubber crumb but slightly thicker than expected. The collars are plastic which slide into the bar really easily. Time will tell how durable they are following repetitive cleans or snatch.

So far very pleased with my purchase, delivery was very prompt and good communication. Just need the hex dumbbells to be sold as pairs instead of a bundle and I’ll be purchasing from Iron Strength again.

April 15, 2021
Unprompted review
Rated 1 out of 5 stars

No refund, it's been a month!

No refund, it's been a month! Ordered 23rd February. £950 for a cross trainer with a couple of weeks delivery. It never came, the company didn't answer calls and emails were returned. I cancelled about a month ago having found a telephone number on another review that did pick up. A refund was promised within 10 days and an email acknowledgement received. A month later, I've chased but still no refund. I'm terrified I've lost my money and worry this is a scam company?! (I'll remove this review when I get my refund.)

April 15, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look