IronBox 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Platinumsupps/Iron-strength (Sunbed Services Ltd -Co no:11800386) is being wound up (31/07/2021) For CLAIMS contact: D. Brogan, Official Receiver & Liquidator, 2nd Floor, 3 Piccadilly Place,... See more

Rated 4 out of 5 stars

I recently purchased a set of 15kg hi temp plates after spending months searching the internet for a reasonable offer. The plates are a rubber crumb but slightly thicker than expected. The collar... See more

Rated 1 out of 5 stars

Iron Strength is not their trading name , Its Sunbeds Services ltd and although formed in Jan 2019 they haven’t filed accounts Companies House state they are overdue. I served them with papers after... See more

Rated 1 out of 5 stars

Terrible company! Never again, 2 months after returning items that were delivered after being cancelled and still no refund. Email after email sent no response and no answer when ringing! trading stan... See more

Company details

  1. Sporting Goods Store

Written by the company

Iron-Box is a US and fitness equipment retailer and distributer with an unrivalled range of import exclusives and leading high street fitness brands to choose from. Our sales staff are trained and experienced in the products we sell, ensuring we are able to offer you the best advice when purchasing your fitness equipment. Our incredible growth and success is due to our ability to offer our customers quality products, delivered or installed in record time, at very competitive prices. Due to our buying power we can also offer our customers huge discounts on exclusive lines, which you will not find anywhere else in the US with next day delivery!.


Contact info

All reviews

(1,369)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

I would ignore any 5* rating and the…

I would ignore any 5* rating and the company is a scam. My son purchased weights with his birthday money back in January at a cost of £150. The company spun excuses for nearly 3 months until a refund was requested. This was to be refunded in 10 days and guess what? No refund and no answer on the phones..

April 14, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I called up and was given excellent and friendly advice. The price and shipping we're also both spot on - will definitely use again!

April 14, 2021
Unprompted review
Rated 5 out of 5 stars

Fractional Olympic…

I ordered some fractional Olympic plates to help my training. The items were delivered within 5 working days and are of great quality. Communication was great. I received an email confirming the order and an email to say it was dispatched the day before delivery

April 14, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

as others I would give a minus rating

as others I would give a minus rating. ordered plates that did not arrive, asked where they where to be told just wait another two weeks, still nothing. cancelled and demanded a refund, told to wait 10 working days but the money did not arrive back in my account. went through by bank for chargeback. the bank refunded the money but iron strength have 60 days to appeal...lets see if they try. have complained to trading standards.

April 14, 2021
Unprompted review
Rated 1 out of 5 stars

Awful Company

Ordered back in January, still not received anything. Awful company. Avoid at all costs.

April 14, 2021
Unprompted review
Rated 5 out of 5 stars

I have ordered twice from Iron Strength…

I have ordered twice from Iron Strength recently. I have purchased a squat rack and bumper plates, both arrived extremely quickly and the prices are great!
I will definitely order more items in the future, great quality too.

April 13, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Give them a chance - they’ve improved

A few months back I would have given them 1 star due to no delivery or response to emails. I remained polite and consistent with emailing them. I received a phone call and can honestly say how apologetic, polite and helpful Adam was to me. He went over and above sorting my delivery. I was a little sceptical to order again, but I did, twice more, and the deliveries are coming within the week! They deserve a chance as they have improved their site and communication and been honest of what is in/out of stock. I’m currently waiting for Olympic bar to come back in stock so I can order it asap.

April 13, 2021
Unprompted review
Rated 1 out of 5 stars

Beware , terrible company

Beware , Ordered some weights back in January , after promise after promise saying they were sending them and then promising a refund , ended up ignoring all my emails from there on , not answering any calls , terrible company to deal with , claimed my money back through my bank today , avoid
iron strength.co.uk

April 13, 2021
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

I tried to get a refund for an item that was had a wait time of a few months but was marked in stock. After several emails all I received was racial abuse over the phone

April 13, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Not sure why all the negative reviews

Not sure why all the negative reviews, I actually had a pleasant experience. Ordered 2 weight plates, only one turned up. I called them and got through straight away, they apologised and advised me they had been posted separately. The 2nd one arrived the next day. Absolutely fine and the person I spoke to was helpful and polite. Also, 2*5kg weight plates for £30 is pretty good price.

April 13, 2021
Unprompted review
Rated 1 out of 5 stars

Order 1882

Order 1882 - still no refund for an unfulfilled order back in Nov 2020. Crazy right?

Iron Strength I have sent u another email. Pls respond asap

April 13, 2021
Unprompted review
Rated 1 out of 5 stars

I would have given zero stars if it was…

I would have given zero stars if it was an option. Purchased a product and they delivered something that looked already used and absolutely nothing resembling the product ordered. They sent Tuffnells to collect product nearly 3 weeks ago now still no refund. They won't answer phones and haven't replied to at least 5 emails. Have instructed my bank to investigate. Absolute shocking company

April 13, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

This company is a scam - do not order from them

I placed an order for 2 dumbells in mid-February and received no feedback as to an estimated delivery date. After chasing them in early March, they told me my item was going to be dispatched. I received a tracking number which turned out to be invalid. I chased them again in mid-March and they told me the item had already been delivered! I told them I had not received anything and they said they would look into it for me. After getting nowhere for several weeks on calls with their support team, I requested a refund.
I have since got no confirmation they will ever refund me so have instructed my bank to investigate them. They are a total joke and their operation is clearly a scam. Do not order from them.

April 13, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look