Internal Revenue Service Reviews 

Did you know that the IRS will not help you with your taxes even when you have made an appointment with them. I found errors in my returns were I did not report income and owed the IRS money. I was prepared to pay my taxes at my appointment but was told take my taxes returns and pay to have them done. I'm so confused, I self disclose my tax errors to the IRS and would have wrote a check on the spot, but was told take them to a income tax company and have them do it.

I'm just trying to understand. How is it that the CROOKS & THIEVES that's out here every year filing CROOKED TAXES, got a RETURN. But HARD WORKING PEOPLE who get-up-and-go to work EVERY day File taxes and got to WAIT for our MONEY. The IRS is just SAD

Effing scumbags are holding my refund hostage. IRS is a domestic terror organization.

Horrible...filed in January got a letter March 16 that they are holding my return to review it . What have they been doing all this time. Can't get ahold of anyone for a answer the return was done with no mistakes just the luck of the draw they are holding it and reviewing it $6961.00 right now out of work cause my job is bankrupt need my money bills are due and they are doing nothing but dragging their feet on people returns that need them 😆 like yesterday.

The IRS acts just like a thief that has been caught. They will take our without verification so why would you keep my money for 9;weeks after I verified it. Calling the IRS is like calling an ex out of the man's house she has been cheating with. Yup no answer!! Wait half hour and get this Everytime. I'm not cheating 🤣. Is can't see your information and it probably wouldn't give me that anyway. And then tell you some crazy amount of weeks you have to wait. IRS stop cheating people!! Stop being crooks!! Oh yeah PA. Fix your freaking streets. I had to put a ramp in front of a moon crater on the highway. Maryland uses their money right and smooth highway. Good ole Delaware again smooth ole highway. PA. Helmet ramps and learn how to do figure eights on your motorcycle in your car esp in your motorized wheelchair. I've seen vehicles flip, disappear, lose front ends, Even end up in parallel universes hitting them potholes.

Absolutely horrible this is unacceptable we pay our hard earned money into a system that can't even answer the phone? 30 min to hour wait times when you finally get a representative they just push you off to another department fir someone else to deal with you I was then put on hold fir another 10 mins to only be transferred AGAIN!!!!! not to mention you haft to get through the AI computer for 15 mins to even try get a real person this is totally unacceptable IRS needs to do better by the American people or stop taking out taxes ill keep my own pay!

Absolute shit! This is what our taxpayer money affords us! they take our money and they can't even answer the damn phone! They have 10 years to go back on us and take our money but we only have 3 years to get a refund! I was not able to file my taxes during covid because they mailed out one of those pins and it never worked! I tried and tried to get a hold of someone at the IRS with no luck. Then when I finally get a hold of someone they tell me if I don't have that letter I can't file my taxes! Well by then I had lost my house and it was in storage somewhere! So I didn't get my refunds I didn't get any of the stimulus money basically totally screwed by the IRS! Oh but you better have their damn money or they'll put you in jail!

The call handler was extremely rude abrupt and my husband said my wife need to be in hospital and her exact words were absolutely not rude abrupt no wonder there's more suicide

I'm calling about my ein on my W2 right . The IRS works keep getting business ein and the one on the W2 confused. You work for the IRS common sense is for IRS workers to ask which are you calling for, business or the one on your w2. Been on hold for 2 days. No help!

IRS has the worst customer service. Constantly fails in every way possible.

Was put one hold for 30 minutes. The rep couldn’t answer my call transfered to someone else. Put on hold for smother 30 minutes and they disconnected me. Back on hold now for 25 minutes.

So unfair. So rigged
They are thieves!!!! Gonna be 12 weeks to get my money back. Cant talk to a human, allllll the money they steal they cant even talk to us? Im looking to leave thos country. So corrupt.

If I could give anything zero stars I would. The IRS is a sham. It is a joke. Not even a true government agency. Taxation is THEFT. TAXES ARE ILLEGAL. The IRS needs to be abolished.

My dealings with the IRS, as a foreign national seeking an EIN, were brief but incredibly positive. The gentleman at the other end of the phone, a certain Bill Witt, (hope I spelt that correctly) was an absolute delight to work with: polite, friendly, efficient, and succinctly informative. I can't actually envisage a more satisfyingly replete level of customer service. Kudos to Bill and kudos to the IRS for having the sense to make sure they kept hold of a seriously solid human asset.

I started my refund and it said I owed 5900 dollars had an accounted do my return and turns out THEY WERE WRONG. im positive by 3 times the amount. Frauds you guys are.

The automated message says 30-60 minutes. I waited over 2 hours to have no one answer because it's no longer during business hours. If it was them needing money from me I'm sure they would've answered in 10 seconds, but me needing help from them, they couldn't care less.

If I could rate the IRS with zero stars, I certainly would! The current state of the IRS is utterly dreadful! I engaged a tax firm to submit a 1040-X Amended Tax Return back in February of 2025, yet I received no communication from them whatsoever. Consequently, a Tax Advocate advised me to track my progress using the 'Where is my Adjusted Income Tax Return' tool. In February, it was marked as received, in November it was adjusted, and by December it was completed. Now, in February of 2026, two weeks from a whole year having not received any correspondence from them, I finally managed to reach an IRS representative. It turned out that someone there had omitted a portion of my address, and I was instructed to resubmit my 2024 Tax Return. I expressed my frustration to her regarding this level of incompetence. I swear that the IRS under the Donald Trump administration resembles a disorganized group of plunderers.

They take your money from you - knowing they have to pay it back to you, causing them to do absolutely nothing in the process but take every ounce of your time and energy. Why are we even allowing this to go on?

I called the number on the IRS website that said was for assistance with filling out a tax form. The automated response wouldn't accept my reason for calling and listed limited responses that would be accepted--none of which corresponded to my reason for calling, which was to get assistance with filling out a 1040 form. When I asked for a representative, the automated response said that it first needed the request for information to be answered, but still wouldn't accept the information that I gave it and would just repeat the request. I kept asking for a representative, and eventually the automated response said that I needed to get the information it requested and then hung up on me.