iSafe Gas part of iSafe Homes Ltd Reviews 151

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

New I would 100% recommend isafe, I needed a new boiler and within a week I had a consultation and new boiler fitted . James and the rest of the guys are very personable nothing is too much troubl... See more

Company replied

Rated 5 out of 5 stars

I recently had my boiler installed by Isafegas, and I must say the experience exceeded all my expectations. The team was professional and efficient, and they left the work area spotless once the job... See more

Company replied

Rated 5 out of 5 stars

Initially had a boiler service by iSafe, which the engineer noticed a few problems. He showed me the issues, what was possibly causing them and why it had failed its service. After discussing, the eng... See more

Company replied

Rated 5 out of 5 stars

Brilliant company to deal with. James was fantastic provided a detailed quote and explained the whole boiler replacement process. Great price. Installation day went without a hitch. Everything Jame... See more

Company replied

Company details

  1. Gas Engineer
  2. Boiler Supplier
  3. Gas Company
  4. Gasfitter
  5. Heating Contractor

Written by the company

Looking for a reliable and efficient Gas Company? •Assisting Landlords, Domestic and Commercial clients, Servicing, Gas Safety Checks, CP12 Safety Certificates, Repairs and New installation of gas appliances. •Making your home more energy efficient with our knowledge to reduce energy bills and reduce carbon footprint. •Focused on Customer Service consistently providing a world class customer journey. •We are driven, motivated and understand the importance of working to the highest standards whilst not charging a premium price. "Putting People Before Profit" iSafe Gas


Contact info

4.9

Excellent

TrustScore 5 out of 5

151 reviews

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Rated 5 out of 5 stars

Great service from initial visit, installation and aftercare

Great service from initial visit by James right thru to installation.
James made sure he walked through various boiler options. He offered a number of warranty options which I was looking for.
I subsequently contacted James to advise him I was happy to proceed, ideally looking for the boiler to be installed in 3 working days . All finance elements sorted quickly.
Installation team were on site at 8:10am. Polite and efficient guys. Job completed by early afternoon. Old boiler and rubbish removed by team.
James also popped in on the day and followed up a few days later .

Overall great service . Would highly recommend

July 4, 2023
Unprompted review
iSafe Gas part of iSafe Homes Ltd logo

Reply from iSafe Gas part of iSafe Homes Ltd

Thank you for your kind words Paula. We are always a call away if you ever need us for anything.

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Rated 5 out of 5 stars

Efficient and Exceptional

I own a small portfolio of commercial properties and rely on iSafe for boiler servicing. The entire team of engineers, installers, and back-office staff has consistently provided top-notch service.
Recently, we had the pleasure of having Adam, one of their skilled engineers, carry out a boiler service. I've met Adam on previous occasions, and he's always proven to be knowledgeable, well-presented, and polite during his visits. Unfortunately, this time, the boiler, which was nearly twenty years old, was beyond repair and not cost-effective to fix.
Adam promptly took charge and arranged for their Sales Manager, James, to attend the property. James provided us with a competitive quote for supplying and installing a new, energy-efficient boiler. The efficiency of their operation was impressive. The service was booked for Wednesday morning, and by Wednesday afternoon, James was already there with the quote. The installation of the new boiler was carried out and certified by Saturday morning.
The engineer responsible for the installation, Stevie, was truly excellent. His expertise in gas systems, boilers, and safety was second to none. Not only did he perform a clean and tidy job, but he also took the time to explain everything thoroughly. Stevie spent a good half an hour going through all the paperwork, controls, and best practices to ensure we get the most out of the new system. He didn't leave until I was completely satisfied and fully understood how everything worked.
I wholeheartedly recommend Adam, James, Stevie, and the entire iSafe team for your boiler and gas central heating systems. Their professionalism and dedication to customer satisfaction are truly commendable.

July 22, 2023
Unprompted review
iSafe Gas part of iSafe Homes Ltd logo

Reply from iSafe Gas part of iSafe Homes Ltd

Thank you so much Stewart for taking the time out to leave us this review. This means the world to our team. We are always a call away whenever you need us Stewart.

Rated 5 out of 5 stars

Radiators

From my initial enquiry to supply & instilation iSafe fitted new radiators through my house. Clean, professional, a job very well done

July 14, 2023
Unprompted review
iSafe Gas part of iSafe Homes Ltd logo

Reply from iSafe Gas part of iSafe Homes Ltd

Thank you for your kind words Philip. Always a call away whenever you need us.

Rated 5 out of 5 stars

iSafe Feedback

James and the iSafe team provided exceptional service from start to finish.
Their communication was outstanding throughout the entire process.

James's extensive knowledge was invaluable in tailoring our solution to perfectly meet our needs, and he even offered to install the hive system for us.

I wholeheartedly recommend iSafe to anyone seeking top-notch service and expertise.

July 12, 2023
Unprompted review
iSafe Gas part of iSafe Homes Ltd logo

Reply from iSafe Gas part of iSafe Homes Ltd

Thank you for leaving us this review. It was a pleasure for our team to carry out the work for you. Always a call away if you ever need anything.

Rated 5 out of 5 stars

Great job no hassle

Great job fitting our boiler. Surveyed last week and job done already. Father and son team worked like trojans to get it done whilst keeping us up to speed on everything going on. Very tidy and cleaned up and took all rubbish away. Surveyor came out to check all ok and phone call next morning to check again and thank us for our custom. They register warranty so no hassle.highly recommend recommend.

July 10, 2023
Unprompted review
iSafe Gas part of iSafe Homes Ltd logo

Reply from iSafe Gas part of iSafe Homes Ltd

Thank you so much for your kind words Patricia. We are over the moon that you are happy with the service our team provided. Always a call away if you need anything!

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Rated 5 out of 5 stars

James and the Team were very helpful…

James and the Team were very helpful and responded quickly to any questions. Would definitely recommend them

March 1, 2023
Unprompted review
iSafe Gas part of iSafe Homes Ltd logo

Reply from iSafe Gas part of iSafe Homes Ltd

Thank you Anne, we are always here when you/family need us!

Rated 5 out of 5 stars

Fantastic polite professional service…

Fantastic polite professional service and repair carried out by Pat who was an absolute gentleman.

June 26, 2023
Unprompted review
iSafe Gas part of iSafe Homes Ltd logo

Reply from iSafe Gas part of iSafe Homes Ltd

Thank you so much David, we will be sure to pass this on to Pat. If there is anything at all you require, we are always a call away!

Rated 5 out of 5 stars

This company have been fantastic from…

This company have been fantastic from start to finish quick service great price got my quote on Thursday and boys where in this morning 3 days later flushed out all radiators and pipes would highly recommend and price was very reasonable. Thanks James an d isafe gas . BRILLIANT JOB 👍 VERY HAPPY CUSTOMER

June 19, 2023
Unprompted review
iSafe Gas part of iSafe Homes Ltd logo

Reply from iSafe Gas part of iSafe Homes Ltd

Thank you Andrew for the feedback. Always here whenever you need us!

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Rated 5 out of 5 stars

Phil from Newton Mearns

Phil from Newton Mearns. I was most impressed with isafe gas. I had a faulty flue that needed replaced. James came out at 8.30 as promised was very professional worked out a fair price which I was happy with and they got the job done the same day. I would certainly recommend them.

June 2, 2023
Unprompted review
iSafe Gas part of iSafe Homes Ltd logo

Reply from iSafe Gas part of iSafe Homes Ltd

Thank you for taking the time out to leave us this review Phil, this feedback means the world to our team. Always here whenever you/family need us.

Rated 5 out of 5 stars

A professional competitively priced job

From survey to installation the process was quick and professional. The team who replaced piping and radiators were fantastic. They kept us fully briefed throughout the job .
The workmanship was of a very high quality and the price was very competitive
I would have no hesitation in recommending ISafe to anyone
Thanks for a superb job

May 26, 2023
Unprompted review
iSafe Gas part of iSafe Homes Ltd logo

Reply from iSafe Gas part of iSafe Homes Ltd

Thank you Audrey for your kind words. Always a call away if you ever need anything from our team!

Rated 5 out of 5 stars

Isafe gas 5 star

From initial meeting to the install was first class.

Never in doubt with the knowledge of the sales team and the experience of the engineers.

5 star service.

May 17, 2023
Unprompted review
iSafe Gas part of iSafe Homes Ltd logo

Reply from iSafe Gas part of iSafe Homes Ltd

Thank you Noel. Always here whenever you need us!

Rated 5 out of 5 stars

Top service from the company

Top service from the company, right from contact with salesman up to installation and fixing a small problem with one of the pipes outwith the boiler itself. Would I deal with the company again? That would be a big yes definitely 10/10.

May 18, 2023
Unprompted review
iSafe Gas part of iSafe Homes Ltd logo

Reply from iSafe Gas part of iSafe Homes Ltd

Thank you for your kind words Alan. This goes a long way for us as a company. Thank you for choosing iSafe Gas.

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Rated 5 out of 5 stars

Fantastic quality work

Fantastic quality work. Turned up on time, explained everything i wanted to know. Old boiler out, a new one mounted and a leaky radiator fixed in only 2-3 hours. 10/10 would recommend 👌

May 15, 2023
Unprompted review
iSafe Gas part of iSafe Homes Ltd logo

Reply from iSafe Gas part of iSafe Homes Ltd

Thank you Greig for the review. Always here whenever you need us!

Rated 5 out of 5 stars

excellent service from isafe gas.

contacted the company regarding the installation of a new combi boiler to replace my old system boiler. James the sales manager came that afternoon
,discussed what was required and he explained all that would happen . the boiler was installed two days later by stevie and george who were both hard working and polite and did a great job.would definitely recommend isafe gas.

May 5, 2023
Unprompted review
iSafe Gas part of iSafe Homes Ltd logo

Reply from iSafe Gas part of iSafe Homes Ltd

Thank you for your review James. We shall get this fed back to our team. Always here whenever you need us !

Rated 5 out of 5 stars

Would highly recommend.From the…

Would highly recommend.From the salesman to installers are friendly and polite. Installed new 50w 35kw Viessmann combiboiler with google nest smart third generation thermostat on 11/05/2023 .The installers are skilled and efficient and the work was done extremely neat and tidy.

May 11, 2023
Unprompted review
iSafe Gas part of iSafe Homes Ltd logo

Reply from iSafe Gas part of iSafe Homes Ltd

Thank you for taking the time out to leave us this review Mathew, it really means the world to us.

Rated 5 out of 5 stars

Excellent Service

Would highly recommend. The whole process from start to finish was excellent. They pretty much walked us through every stage, answered all our questions, which made us feel we had made the right decision when choosing them to fit our new boiler. Service was to a high standard and very quick.

May 8, 2023
Unprompted review
iSafe Gas part of iSafe Homes Ltd logo

Reply from iSafe Gas part of iSafe Homes Ltd

Thank you Craig! Glad we could assist you and we are always a call away whenever you need us!

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Rated 5 out of 5 stars

Would highly recommend

Would highly recommend! Really good quality of service and flexible to fit around my needs. All staff were friendly and approachable. Also very happy with the Alpha boiler itself.

April 14, 2023
Unprompted review
iSafe Gas part of iSafe Homes Ltd logo

Reply from iSafe Gas part of iSafe Homes Ltd

Thank you Michael for choosing iSafe Gas. Always here whenever you need us!

Rated 5 out of 5 stars

A truly outstanding service

A truly outstanding service, I was on holiday when my tenant messaged and said the boiler had been condemned. It was -7 in Glasgow and I wasn’t able to phone anyone due to where I was. I was obviously really stressed as I wanted to get this situation resolved asap. I messaged Isafe and not only did they get out the next day but they kept my tenant informed throughout the full process and had the new boiler installed that week. I really can’t thank them or recommend them highly enough.
Top quality service from an amazing company.

March 1, 2023
Unprompted review
iSafe Gas part of iSafe Homes Ltd logo

Reply from iSafe Gas part of iSafe Homes Ltd

Thank you for your kind words Drew. Always here to assist you whenever you need us.

Rated 5 out of 5 stars

Excellent Service

Very well mannered excellent service

April 5, 2023
Unprompted review
iSafe Gas part of iSafe Homes Ltd logo

Reply from iSafe Gas part of iSafe Homes Ltd

Thank you for leaving this feedback. It means the world to us. Always a call away if you ever need anything.

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