iSafe Gas part of iSafe Homes Ltd Reviews 151

I had problems with my old combi boiler. I phoned iSafe gas on Monday 6/11/23, James from iSafe came out next day checked what was required and talked through types of boilers which I could have fitted. He was able to offer an installation day that week. Stevie, the gas engineer, turned up as arranged and carried out work efficiently, cleaned up work area when finished and explained how to operate the boiler. iSafe followed up with a call to make sure everything was working alright, I would highly recommend.

Our old boiler got condemned a few days after moving into our home. Discovering iSafe was like a lottery win as far as boiler replacement goes. James was excellent at tailoring a package that worked for us. His recommendation of a Viesmann boiler with a Hive smart thermostat control was an excellent choice. George did a brilliant job in installing the boiler and walking us through the registration and operation process for Hive. We couldn’t be happier with the products and service received. Five stars!

Excellent . From james coming in to give us a quote to stevie installing our boiler , the whole thing was handled very professionally . I feel totally in trusted hands and would highly recommend these guys.

These guys proved to be exactly what I needed! Quick to answer, on the job they were on time, professional and helped me answering all my question. So far they gained my trust.

Very professional from start to finish highly recommend this company. Very much in safe hands! Thanks again.

The experience was flawless, from turning up bang on time, to completing the job quick and efficiently. Thank you for the great service - delighted to have Hive fitted before the winter kicks in!

From start to finish, I couldn't be happier with the service I received. It was time to replace my boiler. James visited me and ran through my options. A few days later, the engineer was out (sorry I can't remember his name), but he just cracked on and within a few hours, the new boiler was installed and up and running.

Great service, happy with the price and product. Would highly recommend.

I had the Isafe team install a new boiler for us after ours had broken down. I should mention we have boiler cover with SP though the Isafe team had quoted and installed a new boiler before SP had made a decision on whether I was to repair or renew my boiler! So quick and easy from the initial call to Isafe to the finished job. Thank you to James who attended our home initially and kept in touch through out the job, Stevie for installing and going through our new system with us and to Scott and Imran for checking in with us after the job. Highly recommend.

I had a boiler and radiators installed yesterday by Isafe. Couldn’t recommend them enough. From the man who came out to give me a quote to the 2 men who installed I received friendliness, professionalism and felt they knew their job inside out.

I would highly recommend iSafe Gas, our boiler was old and beyond repair, I contacted them last Wednesday and had a new boiler fitted by Friday. James came out and talked us through everything and made sure we got the best boiler to suit us. He was very professional and friendly and answered any questions we had. The installation was seamless, Stevie the engineer talked us through the installation process and was very informative so we understood. He cleaned out all our radiators and pipes, installed a new flu and gas pipe so once the boiler was installed everything was running perfectly. He took time to show us how our new boiler and heating system worked after the installation. There is nothing I could fault with the service we have been provided with. As a 1st time customer I can definitely say we will continue using iSafe Gas in the future.

Great company. Caring people who helped sort my leaking old boiler. They couldn’t do enough to help and now I have a brand new boiler! Highly recommend.

Highly recommend ⭐️⭐️⭐️
It was quick and easy to get an no obligation free quote. James was very knowledgeable and even saved us money from what we had planned on spending. The team on the day arrived on time, were very friendly, did a brilliant job and fully cleaned up after themselves. A credit to the company.
Can’t recommend enough if you’re looking for a new boiler or work done ✅

We can't praise iSafe Gas enough for the speed, cleanliness, professionalism and friendly service when they changed our boiler for a more efficient one.

Stevie the fitter worked like a trojan and kept everything clean and tidy as he worked. Thank you once again, and now we have found you, we will be using you in the future.

I cannot recommend James Mathieson and the iSafe team enough! We had a new combi boiler fitted beginning of September. The guys were brilliant (the pipe work is so tidy) and the boiler is working an absolute treat. James is very knowledgeable and provides all the information you need to help you make an informed decision on the best heating system to suit your needs. Our new combi boiler has amazing pressure (which was our main worry about changing from the system we had) and I can already see the price difference on the smart meter. It’s so unbelievably cost effect compared to the system we had in place before. If you’re thinking about a new boiler you should definitely give iSafe a call.

iSafe gas called this week and Scott fixed my boiler, restored my heating and hot water within an hour. I am so impressed by this company who turned up within an agreed time slot, stuck to the price quoted but also were sympathetic to my plight, professional, honest and friendly. I don’t know what more they could have done. I’ll definitely be using them again and recommending them to others.
Thanks to Scott, Scott, Mark and Imran… what a lovely bunch of guys!

1st of all , I would like to thank Matt, his customer service skill were 2nd to none, extremely professional. Had an issue on the day we were going on Holiday, asked Matt if the Engineer could call out before 11am as we were going on Holiday that Morning, Engineer turned up well with the time and resolved the leaking pipe for us, great service from the engineer as well.

Company so professional, James was great at advising myself and my wife. Engineers turned up on time and went over and above, extremely efficient, were also clean, tidy and left no mess whatsoever. Also after installation James personally came by to check we had no problems and were happy. Were recommended to me by a friend and I wouldn't hesitate to recommend them.

iSafe Gas carried out a system to combi boiler change for us. Even from the initial survey, we were very impressed and booked the work there and then. The installers arrived on time and carried out the work to a high standard and there was no sign any work had been carried out as there was no damage and carpets etc were put back perfectly. I would highly recommend iSafe Gas to anyone and would look no further in the future for any Gas works I need done.

New boiler fitted, excellent work from James at sales, engineer & apprentice, steven & leo worked so hard on the day and were lovely, chatty, tidy & kept us up to date, we are so happy with our new boiler and can’t thank these guys enough for their fab work, house all ready for winter now, cheers guys

Isafegas what can I say! Excellent service from start to finish from the Salesman giving the quote to the engineers doing the install.
Once I made my mind up the next day I was booked in for a new boiler the engineers were here early doors and left the same day all finished they cleaned up and put everything back where it belonged, very respectful and cheerful and they definitely know what they are doing they went through everything with me so I know how the boiler works will defo recommend to a friend!

Louise