This company is a big scam. Bought a replacement headgear advertised as large; it was ridiculously tiny. No response to our inquiry for 2 weeks. Then we get finally receive an email: ‘No return;... See more
Company replied
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See what reviewers are saying
I emailed them to ask if they preferred appointments or walk ins: Justin responded that both options were allowed, so I called for an appointment. The receptionist put me on hold three times trying... See more
iSleep goes above and beyond! The showroom is beautiful - one would expect to be purchasing a luxury vehicle when you step inside - not breathing apparatus! The staff is courteous, helpful, and profe... See more
I was very apprehensive with the whole CPAP procedure but Desiree and Vanessa and William walked me through each step and followed up like champs. Desiree guided me through the medical RX and machine... See more
Company details
Information provided by various external sources
Sleep better, live better! iSleep offers fast, simple, and affordable home sleep apnea testing.
Contact info
142 Bell Street , 89503, Reno, United States
- 833-475-3372
- info@isleephst.com
- isleephst.com
2.9
Average
361 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is my 1st time using a cpap…
This is my 1st time using a cpap machine. There are so many masks that it has been a real challenge finding the one that best works for me. Juanita in the parts department has gone above and beyond to send me different ones to try since each one has not worked well. She has been professional and very knowledgeable and patient with me. I've been very pleased with my experience with ISleep and would recommend them to anyone!
May 25, 2023
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Info please
Process went great I received the ring on time even the testing and results went well. But then I missed the Dr's phone call to go over my result and talk about treatment. I've sent an email even called on multiple occasions and nothing. I need this to help get my CDL.
May 1, 2023
Being able to interact with a representative
I am very pleased with the quality of service that I have received from whenever I call about an issue.
April 28, 2023
Needed a quick sleep study to meet life…
Needed a quick sleep study to meet life insurance requirements. The process from ordering to return of report was within 2-3 days total. Great company!
April 27, 2023
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One step process
One step process, after paying for the ring that was everything needed. Easy return process was also something that work pretty good
April 25, 2023
Very easy and convenient
March 28, 2023
Fits and snaps together nicely
I have ordered masks from Amazon. The masks did not snap securely to elbow tubing. These masks have minimal air leaks, comfortable and don’t come apart during the night.
Fast shipping!
Thank You!!
April 28, 2023
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Ordered for the second time and got…
Ordered for the second time and got fast service as first one. I'm glad i found a company that really satisify their customers
April 28, 2023
Faulty equipment, lying staff.
Machine doesn’t truthfully register how long it’s being used, I’ll wear it for 5 hours and shows 1.5 hours, or 20 minutes. Then then the employees love to get in contact with me and threaten to put me out of service.
April 26, 2023
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Well it was a good didn’t really have a…
Well it was a good didn’t really have a bad review only thing that was uncomfortable was the finger device
April 25, 2023
I’ve had a traditional sleep study in…
I’ve had a traditional sleep study in the past and it was uncomfortable, sleeping in a strange bed, wires glued to my head & body. The iSleep ring was a breeze to use and fast results & recommendations.
April 7, 2023
on hold
I liked everything about the experience except the method of contact when i was ready to purchase.
April 4, 2023
The company needs to improve on answers…
The company needs to improve on answers phone calls , and giving the right information, checking on customers making sure they received the product and have the right login information
April 4, 2023
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Victoria was a big help
Victoria was a big help, she made it very easy to get my new cpap .
March 31, 2023
Problem was taken care of quickly and…
Problem was taken care of quickly and my tech was very kind and helpful
March 31, 2023
The device was easy to set up and easy…
The device was easy to set up and easy to sleep with.
March 29, 2023
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