We purchased tickets ahead of time & then our airplane was delayed. We couldn’t call from the tarmac so thought we could call when we arrived but lost over $150 in tickets because we couldn’t cancel t... See more
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Traveling by train in Italy was an awesome experience. Booking tickets through this website was easy and fast slow ghar hitch was not having wifi connection while traveling from Naples to Florence an... See more
As first-time train passengers, we could have used help in understanding the various numbers on the tickets (track no., car no. and seat no.). Numbers on the tickets were not labeled and there were no... See more
It was an amazing experience as I took nearly 4 to 5 train trips this time.. punctuality, neat and clean coaches, well informed display are of highest standards..trains travel speed is also a great... See more
Company details
Written by the company
At italiatren.com, we specialize in providing fast and easy train ticket bookings for journeys across Italy and Europe. As an official partner of Trenitalia, we grant our users access to over 4000 destinations, including iconic cities like Rome, Milan, Florence, and Paris. Our platform stands out for personalized service, supporting more than 30 languages, and our innovative digital tourist guide offering real-time travel recommendations. We’re the perfect choice for travelers exploring Italy at their own pace!
Contact info
United Kingdom
- https://italiatren.com/contact
- italiatren.com
3.1
Average
1K reviews
Hasn’t replied to negative reviews
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I was happy with the trains until there…
I was happy with the trains until there was a stroike.
I made a reclamation but I didn't get any satisfying answer and no monex back after 5 Months.
I am very desappointed: I lost a lot of money and I had some trouble to get new ticket.
September 8, 2022
Reply from Italiatren
Good morning,
sadly we can't control the strikes. When this happen we try our best to contact trenitalia in order to obtain the refund of the tickets and if you contact us we send you formularies in order for you to talk to them.
It can take some time but regarding strikes or cancelations or delays they pay back.
Best regards,
Railclick team.
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Very easy to use the website
Very easy to use the website. I also had to contact the Australian office and the staff were very helpful.
February 1, 2023
I had a problem with my booking
I had a problem with my booking, and the staff have been very helpful.
February 1, 2023
Great train ride, some wear and tear
The train ride through Italy is a great experience, especially for someone coming from a culture where train travel is not the norm. The trains in Italy are wonderful. On our particular ride, we noticed a significant amount of wear and tear on seats and floors in first class. That’s the only less than ideal part of the journey.
February 1, 2023
Very easy to navigate the Trenitalia…
Very easy to navigate the Trenitalia website and to buy tickets.
February 1, 2023
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easiest way to get from Rome to Sicily…
It was the easiest way to get from Rome to Sicily as they travel every day. It suited my itinerary to take the overnight train with a cabin for sleeping. My travel is for May 2023.
February 1, 2023
Easy to use and good rates.
February 1, 2023
Easy booking experience
Easy booking experience. Pleasant journey, no problems at all.
February 1, 2023
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Great ticket machines
Great ticket machines. Excellent selection of different time departures. Trains leave on time. Train staff is friendly and helpful if there is a problem making a connection.
February 9, 2023
Quick and easy
February 1, 2023
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Easy to book travel
February 1, 2023
It was easy to navigate and find the…
It was easy to navigate and find the trips and fares I wanted. But my trip included 4 trains and I was trying to choose the best times to allow me to see what I wanted in each town which of course took time and while booking my finalised trains the trips would start to “drop out’ of my basket. So a suggestion from me is to either increase the time a trip is in a basket
February 1, 2023
Great train service and great customer…
Great train service and great customer service. They were helpful in getting me on track with my ticket schedule and helped out with all my questions. I will definitely use them again when I visit Italy in the future.
February 9, 2023
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Easy International Booking
Booking from Australia for an upcoming trip to Italy, navigating the website and booking travel was a breeze.
February 1, 2023
Easy to find trains that fit my…
Easy to find trains that fit my schedule and book the
February 2, 2023
Easy to use
Easy to use. Fast response - tickets received very quickly and able to be downloaded and saved to phone.
February 1, 2023
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