We purchased tickets ahead of time & then our airplane was delayed. We couldn’t call from the tarmac so thought we could call when we arrived but lost over $150 in tickets because we couldn’t cancel t... See more
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See what reviewers are saying
Traveling by train in Italy was an awesome experience. Booking tickets through this website was easy and fast slow ghar hitch was not having wifi connection while traveling from Naples to Florence an... See more
As first-time train passengers, we could have used help in understanding the various numbers on the tickets (track no., car no. and seat no.). Numbers on the tickets were not labeled and there were no... See more
It was an amazing experience as I took nearly 4 to 5 train trips this time.. punctuality, neat and clean coaches, well informed display are of highest standards..trains travel speed is also a great... See more
Company details
Written by the company
At italiatren.com, we specialize in providing fast and easy train ticket bookings for journeys across Italy and Europe. As an official partner of Trenitalia, we grant our users access to over 4000 destinations, including iconic cities like Rome, Milan, Florence, and Paris. Our platform stands out for personalized service, supporting more than 30 languages, and our innovative digital tourist guide offering real-time travel recommendations. We’re the perfect choice for travelers exploring Italy at their own pace!
Contact info
United Kingdom
- https://italiatren.com/contact
- italiatren.com
3.1
Average
1K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Easy to purchase tickets online
Easy to purchase tickets online, comfortable trains, trains left on time.
February 2, 2023
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Process for buying ticket was easy …
Process for buying ticket was easy Haven't used the ticket yet, so my hope is another easy, enjoyable trip
February 2, 2023
Easy to use and navigate
February 2, 2023
Easy to purchase tickets online.
Easy to purchase tickets online.
Trains are on time, clean and comfortable
Simple to look for trains at station.
December 26, 2022
Easy to navigate and quick response to…
Easy to navigate and quick response to my bookings
January 9, 2023
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Very good cheers
February 1, 2023
I have no complaints
I have no complaints. The system worked and I have my tickets. It did what it needed to do.
February 1, 2023
Delays hurt
The actual trip was just fine. However, the train was delayed by more than an hour, which was rather inconvenient. If it had been on time, I would have given it an excellent review
February 2, 2023
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A great travelling experience
Travelling from Australia and not knowing the country well it was very easy to travel via the trains. Reliable, comfortable and easy to manage. Thanks we have recommended you to our friends!
January 1, 2023
easy to find and purchase tickets from…
easy to find and purchase tickets from overseas. Trains left on time.
January 28, 2023
Easy online experience
February 2, 2023
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Excellent great value with a qualification.
Excellent great value, timely service.
However, from Torino to Milan the toilettes were not available. This is the second time this has happened on this route and has made my journey most uncomfortable.
February 2, 2023
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