Very convenient and easy to use. I signed up for my dog and cat and it gets delivered once a month without fail which acts as a reminder so they arrive, my pets get treated that evening. The only... See more
Company replied
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Review summary
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Based on these reviews
When ordering I didn't realise it was a subscription. Maybe it was me ,but it didn't seem clear that it was . On a positive. It got rid of my cats fleas .Whilst other over the counter ones did n... See more
Company replied
We had an infestation from taking the dogs to the allotment, tried the main brands but these did not work and was a complete waste of money and time. Then I found itch on google and thought for £20 a... See more
Company replied
Took a couple of rounds of treatment before my big floofy cat, who was beautiful but an absolute fleabag after Frontline stopped working, was passenger free, but it was easy to apply and arrived exact... See more
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Company details
About Itch
Written by the company
Eat Shih Tzu and die, fleas!
Never forget to protect your pet. We’re here to help you keep your pet flea, tick, lice and worm free with a tailored treatment subscription delivered to your door for free, exactly when you need it.
Your first Itch Flea treatment is free.
We partner with world-leading pharmaceutical experts, incredible chemists and scientists with over 40 years international experience to produce our hero products Itch Flea and Itch Wormer.
Get in touch with our crew of qualified experts, fully trained on our products in veterinary medicines advice. There’s no problem too big, small or even too gross. We’ve heard it allll before.
hello@itchpet.com
020 3370 0905
Monday-Friday from 8am-4pm
Never forget to protect your pet. We’re here to help you keep your pet flea, tick, lice and worm free with a tailored treatment subscription delivered to your door for free, exactly when you need it.
- Tailored dose, personalised to your pet
- Vet approved, scientifically proven ingredients
- Delivered when you need it, so you never forget
- Change, amend, cancel anytime
Your first Itch Flea treatment is free.
We partner with world-leading pharmaceutical experts, incredible chemists and scientists with over 40 years international experience to produce our hero products Itch Flea and Itch Wormer.
- Tried and tested by fellow pet parents
- Trusted by over 120k pets
- 3 million packs sold
Get in touch with our crew of qualified experts, fully trained on our products in veterinary medicines advice. There’s no problem too big, small or even too gross. We’ve heard it allll before.
hello@itchpet.com
020 3370 0905
Monday-Friday from 8am-4pm
Contact info
United Kingdom
- 020 3370 0905
- hello@itchpet.com
- itchpet.com
3.9
Great
11K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nice not having to remember to order…
Nice not having to remember to order flea and worm medicine. Itch delivers right to door on due date Just need to give to cat.
April 10, 2026
Reply from Itch
Hi, Letitia,
Thank you for reviewing Itch.
We are so pleased to have your feline friend as part of the Itch family. Thank you for choosing us!
Best wishes,
Team Itch.
Great that it's only a post man away…
Great that it's only a post man away for flea free pooches
April 2, 2026
Reply from Itch
Hello, Sarah,
Thank you for leaving us a review.
We are so excited to hear your pooches are seeing Itch work its magic! Thank you for choosing us!
Best wishes,
Team Itch.
Happy with the service
Happy with the service; having the drops come through the post once a month saves having to remember to apply them, I just apply on the day they arrive. Once less thing to think about. Thank you!
April 1, 2026
Reply from Itch
Hi,
Thank you for reviewing Itch.
We are so pleased to hear you're happy with Itch. Thank you for choosing us to protect your fur-baby!
Best wishes,
Team Itch.
Fleabag to happy cat
Took a couple of rounds of treatment before my big floofy cat, who was beautiful but an absolute fleabag after Frontline stopped working, was passenger free, but it was easy to apply and arrived exactly when I needed it. I got him to swallow his worming pill whole when he thought he was getting one of the clearly yummy dental treats. These might need to be made a bit bigger, because he didn't even bite them, just wolfed them down. He hated having to stay in for 2 days but he was a much happier furball after Itch deliveries.
April 8, 2026
Reply from Itch
Hello, Caroline,
Thank you for reviewing Itch Pet.
We really appreciate your feedback, thank you for choosing Itch Pet.
Best wishes,
Team Itch.
Reply from Itch
Hello, Vendy,
Thank you for leaving us a review.
We appreciate your paw-some feedback. Thank you for choosing Itch!
Best wishes,
Team Itch.
Reply from Itch
Good afternoon, Jennifer,
Thank you for reviewing Itch Pet.
We are sorry to hear this seems to be the case. We cannot locate any comms flagging any issues with the products. We would love the chance to speak with you directly to ensure your fur-babies are flea-free ASAP. Please email our Flea Experts at hello@itchpet.com.
Best wishes,
Team Itch.
Low rating but good product…
I’m giving this low rating not against the product with is really good. It so low due to the fact that products are being sent by Royal Mail and It is a week late already. Need to use a more reliable delivery service. Hence why I am now going to buying from elsewhere.
April 2, 2026
Reply from Itch
Good afternoon, Cyril,
Thank you for taking the time to review Itch.
We are sorry to hear that you've had issues with delivery times. We will be sure to flag this with Royal Mail immediately, as we do not wish for this to continue to be an issue.
Best wishes,
Team Itch.
Reply from Itch
Hello, Rebecca,
Thank you for reviewing Itch.
We are over the moon to hear you're happy with Itch. Thank you for choosing us!
Best wishes,
Team Itch.
Reply from Itch
Good morning, Ryan,
Thank you for reviewing Itch Pet.
We are so pleased to hear that you're happy with Itch. Thank you for choosing us to protect your fur-baby.
Best wishes,
Team Itch.
I insure my dog with itch I'm very…
I insure my dog with itch I'm very happy with their service. I also get his treatments from them. I totally recommend Itch.
April 1, 2026
Unprompted review
Reply from Itch
Hello, Jan,
Thank you for taking the time to leave us a review.
We are so pleased to hear you're happy with our service. Thank you for choosing us!
Best wishes,
Team Itch.
Reply from Itch
Hi there,
Thank you for reviewing Itch Pet.
We are so excited to hear you're happy with our products. Thank you for choosing Itch Pet!
Best wishes,
Team Itch.
I cancelled my subscription with Itch…
I cancelled my subscription with Itch and they confirmed my cancellation for Itch to ignore my cancellation and carry on with the subscription and take money out of my bank account.
March 28, 2026
Reply from Itch
Good morning,
Thank you for reviewing Itch.
Upon further investigation, we can see that we are awaiting your response to our GDPR request to cancel the account. This is in line with data protection protocols; we cannot cancel/access the account without this information. Once you reply to this email, we will be sure to cancel your account with no problem.
Best wishes,
Team Itch.
Perfect and reliable!
November 23, 2025
Reply from Itch
Hi, Raymond,
Thank you for leaving us a review.
We are so excited to hear you're happy with Itch. Thank you for choosing us to protect your fur-babies!
Best wishes,
Team Itch.
Great product,love having subscription
Great product,love having subscription, makes remembering so easy.
As I said,great product, does what it's meant to.No problems.
March 28, 2026
Reply from Itch
Good morning, Gina,
Thank you for reviewing Itch Pet.
We are so pleased to hear you're happy with Itch. Thank you for choosing us to protect your fur-babies!
Best wishes,
Team Itch.
Having my kittens flea drops delivered…
Having my kittens flea drops delivered monthly means I'll never forget to have her protection up to date .
March 27, 2026
Reply from Itch
Hi, there,
Thank you for reviewing Itch.
We are so pleased to hear you're happy with Itch. Thank you for choosing us!
Best wishes,
Team Itch.
Very quick delivery and very helpful…
Very quick delivery and very helpful when I was having issue with fleas
April 3, 2026
Reply from Itch
Hello, Jackie,
Thank you for leaving us a review.
We are so pleased to hear you're happy with Itch and cannot wait to hear more about how your fur-babies continue on!
Best wishes,
Team Itch.
Didn’t work in my cat and my final…
Didn’t work in my cat and my final delivery did not arrive. Waste of money
March 4, 2026
Reply from Itch
Hi there, Louise,
Thank you for taking the time to review Itch.
We are sorry to hear this seems to be the case. We cannot see that you have contacted us directly. We would love the chance to speak directly with you to gather more feedback and see what we can advise to help. Please email us at hello@itchpet.com.
Best wishes,
Team Itch
Reply from Itch
Good morning,
Thank you for leaving us a review.
We are sorry to hear this seems to be the case. We cannot see that you have contacted us directly to express your concern about still seeing fleas. We would love the chance to speak directly with you to ensure your fur-babies are flea-free ASAP, please email us at hello@itchpet.com.
Best wishes,
Team Itch.
Reply from Itch
Hello,
Thank you for reviewing Itch.
We really appreciate your paw-some feedback. Thank you for choosing us!
Best wishes,
Team Itch.
It came and delivered didnot word two…
It came and delivered didnot word two times a tried unfortunately
April 1, 2026
Reply from Itch
Good morning,
Thank you for taking the time to review Itch.
We are sorry to hear this. We would love the chance to speak directly with you to help get to the bottom of why this may be the case. Please email us at hello@itchpet.com where our Flea Experts will be on hand to help!
Best wishes,
Team Itch.
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