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Rated 5 out of 5 stars

Superb pricing. However, there seems to be a trend that there is no order notification after payment is confirmed, with an email stating that there is something still in the basket. James sorted it, a... See more

Rated 4 out of 5 stars

I couldn't understand if the website is legit or not but in the end I was satisfied with the product and the overall experience. If you're patient enough to wait the shipping times given on their we... See more

Rated 4 out of 5 stars

Payment taken, but item still in basket. No confirmation of product by e-mail. Won't click through as says duplicate reference number. Customer service keeps crashing so no way of contacting t... See more

Company replied

Rated 5 out of 5 stars

Great price and quick Ordered Sony headphones and received in 2 days, well packaged for delivery and with legit Royal Mail tracking information. Item is new, in sealed wrapping and with all official... See more

Company details

  1. Computer Accessories Store
  2. Electronic Spare Parts and Components Store

Written by the company

Retailers of computer accessories and other electronics.


Contact info

4.1

Great

TrustScore 4 out of 5

151 reviews

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Rated 1 out of 5 stars

Do Not Purchase From itechs.uk

Do not purchase anything for this fraudulent company!! No confirmation of the order, bogus text saying your order has been dispatched. A tracking number is provided on that text for Yodel but there is no movement with the said order. The tracking status remains at, With Third Party and in transit to Yodel. I have tried to contact ITECHS.UK through the only means of contact, an email address but they are unresponsive. Their website has now gone blank.

September 14, 2021
Unprompted review
Itechs logo

Reply from Itechs

I'm terribly sorry, Sir. Our system crashed. We're working on an emergency repair. But don't worry, we will still process the order normally. Please contact us at sales@itechs.uk. We will reply to your email in time. Once again, WE are very sorry for our negligence.

Rated 5 out of 5 stars

5 Star well recommended

Well I didn’t know at first what my buying would be like but I am so happy with me purchase from itechs but I am so pleased there communication was great they kept me informed of the delivery right to my door well done I will use again 5 star.

September 12, 2021
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Rated 4 out of 5 stars

Good, but website issues

Product was as expected, good price and came in good time. Appears to be some website glitches; no conformation and no customer service and I had to contact by e-mail. Once these are sorted would recommend.

September 12, 2021
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Rated 4 out of 5 stars

Payment taken: product still in basket

Payment taken, but item still in basket. No confirmation of product by e-mail. Won't click through as says duplicate reference number.

Customer service keeps crashing so no way of contacting them.

HELP!

Update: so product arrived in good time, royal mail tracked with good notifications. Their website needs fixing, don't know what would of happened if I hadn't contacted them, but all turned out ok, good price.

September 7, 2021
Unprompted review
Itechs logo

Reply from Itechs

Hello, there is a failure of the payment system (Skrill), so there is no return to confirm the order. But we have received your order. If you have any questions, please contact sales@itechs.uk

Rated 4 out of 5 stars

Sadly there were some problems with the…

Sadly there were some problems with the website, where after payment it looked like the order didn't complete, which was quite concerning. Luckily customer support came back to me quickly and reassured me the package would be dispatched the next day, which it did! Happy with the quick turnaround.

September 6, 2021
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Rated 5 out of 5 stars

Genuine website

Genuine website. Ordered MacBook on 1st September, it was delivered on 4th. I did not get order confirmation sent to my email and thought this is a scam considering price tag on the laptop that usually cost £100-150 more. I sent an email to customer service and it was quickly picked up with regular updates on my order. Happy customer :)

September 4, 2021
Unprompted review
Rated 5 out of 5 stars

Great price and quick

Great price and quick
Ordered Sony headphones and received in 2 days, well packaged for delivery and with legit Royal Mail tracking information. Item is new, in sealed wrapping and with all official documents, cables etc. 30% cheaper than anywhere else
I did hesitate thinking "too good to be true" but so pleasantly surprised I wrote this review : )

September 4, 2021
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Rated 1 out of 5 stars

Scam?

A Chinese owned company that only registered with companies House July 2021 with an investment of £1000 and say they have processed over 100,000 order since we started operating in 2007 ?? It doesn't ring true to me. Pop up offered 50% off 1st order. I will shop elsewhere.

August 22, 2021
Unprompted review
Itechs logo

Reply from Itechs

Hey, Itechs is registered in 2021, it's a new store, so we need a promotion. (Note: not everyone can get 50%OFF, this promotion is only for the first order of the day. It starts at 8 a.m.) In addition, we already had many stores before ITechs in 2007. And has a very rich experience and relatively mature system. Itechs is just a spin-off of our subsidiary.You can infer what kind of company we are from other verified reviews, or you can use Paypal payments to keep your purchases safe.Thank you.Have a nice day:)

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