Serum IVF Reviews 

We cannot recommend IVFserum highly enough! Our IVF journey was made so much easier thanks to the incredible team here. From day one, the care, expertise, and emotional support we received were absolutely flawless. Every single doctor, nurse, and embryologist made us feel safe, informed, and genuinely cared for. Thanks to their incredible work, we were blessed with a successful pregnancy. We will be forever grateful to the entire team for giving us our miracle!

I can't recommend this clinic enough. The cleanliness, the kindness and above all the professionalism are just a few of the positive things of ivf serum. Please consider it if you need help with fertility issues.

In 2016, during the removal of a uterus polyp, I developed Asherman's syndrome. This was followed by several reconstructive hysteroscopies and IVF treatments at various clinics across 3 different countries. However, my uterine lining never reached the thickness required for an embryo transfer, and implantation never occurred.

We were advised that finding a surrogate mother was our only option for having a child. Yet, this path was fraught with challenges - the pandemia, the war against Ukraine, and legislative changes in Georgia. With every setback, I felt increasingly desperate; I also lost both my father and my father-in-law during this time. Just as we would find a glimmer of light and hope, everything would fall apart again - it felt as though the entire world was against us.

Eventually, we found our surrogate mother in sunny Greece. God bless her and her children. We won the legal case, and she truly became our salvation. My heart and soul finally found peace.

Serum IVF was recommended to me, and we reached out to the clinic for help with the transfer. We visited the clinic for the first time in January 2026, then I met Penny. Her first question was, "What day of your cycle is it today?" I was confused - since we were transferring embryos into a surrogate, what did my cycle have to do with it? I said, "The 15th." Penny replied, "Perfect - let’s take a look."

Five minutes later, doctors measured my uterine lining - 8 mm! Dr. Meridis performed a biopsy while Penny was holding my hand; I will never forget what she said to me then: "If there is a 0.5% chance, I grab it. I never give up. Next month, I would like to transfer one embryo into YOUR uterus." And I believed her.

In 90 minutes, we completed all the necessary tests, visited every department, signed all the paperwork, and I received instructions and prescriptions for my medications. My medical protocol was a bit different from what I was used to do.

At the end of February, Dr. Meridis performed the transfer. He was very careful and explained every step he took.

I was scheduled for a pregnancy blood test on March 8th, but I was so tired of seeing "zero implantation" results that I considered just using a standard home pregnancy test. On the other hand, I hadn’t had my blood count, thyroid hormones, and vitamin levels checked for over a year. If not now, when? So, I went ahead with all the tests. The results came back that same day - everything was good and within the normal range, except for the HCG, which was too high (H... 764). What was this HCG? OMG!!! Beta-hCG—I’m pregnant! For the first time in my life, I saw a Beta-hCG value other than zero. And just like that, on March 8th, I found out I was going to be a mother.

After all the suffering and disappointments, God rewarded me with an incredibly easy pregnancy. Our Angel was born in mid-October at 36 gestation weeks, 3 days before the scheduled C-section. She is absolutely wonderful and just wants to be cuddled all the time! And here I am, crying every single day again… but this time, it’s out of happiness.

My experience at Serum IVF stands out as one of the few times I’ve received such personal care and genuine empathy from an entire team - and I believe this is the standard for every patient at the clinic. Beyond their impeccable professionalism, I felt the sincere joy shared by all those “responsible” for our happiness. Penny, Dr. Meridis, the incredible embryologists, the caring midwives, the smiling receptionists - you have changed our lives! THANK YOU!

Serum IVF gave me hope, showed me compassion, treated me with dignity and respect, and most of all, gave me my gorgeous child - after 5 failed rounds of IVF in my home country.
The staff are wonderful and the clinic above and beyond what is available in my country.

After experiencing recurrent miscarriages while trying for our third child, we turned to Serum for help. Doctors in our home country had not been able to find any explanation, but at Serum they did more in-depth testing and suggested a treatment plan based on the results.

With their help, I became pregnant after our very first IVF attempt! We received such warm and caring treatment from everyone at the clinic, and our doctor was always available to answer our questions throughout the process.

Today we have a healthy three-month-old baby boy, and we are incredibly grateful to everyone at Serum. We can warmly recommend them!

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Emily Cairns
Pending
After many years navigating ferility treatment with nhs and not getting anywhere we decided to look else where, this is when we came across serum, we first met with the team on an outreach day in Manchester and felt from then that ivf serum …More
Photo 1 in review by Emily Cairns

Serum IVF (owner)
2 years ago
Dear Emily, thank you so much for taking the time to share your incredible journey with us. We are truly touched by your kind words.
It's stories like yours that inspire our team every day.Your success is a testament to your strength and resilience, and we couldn't be happier for your growing family.
Wishing you a lifetime filled with joy, love, and wonderful moments with your precious little one.👶

Chelsea Moore
1 review
a week ago
New
We started our journey back in October 2025 in Serum and I initially got a hysteroscopy and a round of antibiotics, we left it 6 months before returning in April 2026 for our egg retrieval and finally went for our implantation in June 2026 …More

Serum IVF (owner)
a week ago
Dear Chelsea, thank you so much for sharing your journey with us 🤍 We are delighted to hear that your experience at Serum has been such a positive one. Your trust means the world to us, and we're so happy to hear your wonderful news. Wishing you a smooth and healthy pregnancy ahead, and thank you for recommending Serum to others. We’ll be cheering you on every step of the way!

M Nandray
Local Guide·16 reviews·6 photos
a week ago
New
Wow what can I say. Firstly there are not enough words that I can use to say Thank you to the Serum team. From Penny, Dr Rafail, all doctors embryologist Tsangkalova all the midwives and receptionists, even the local chemist thank you all …More
❤️1

Serum IVF (owner)
a week ago
Thank you so much for sharing your journey with us 🤍 We are delighted to hear that your experience at Serum has been such a positive one. Your trust means the world to us, and we're so happy to hear your wonderful news. Wishing you a smooth and healthy pregnancy ahead, and thank you for recommending Serum to others. We’ll be cheering you on every step of the way! 💕

Marina Martikou
Local Guide·9 reviews·1 photo
2 months ago
We want to thank Serum from the bottom of our hearts for making our dream come true! Thanks to you we are now expecting our first child. Everyone at Serum treated us with compassion and they showed us that they truly cared about us. I also …More
❤️1

Serum IVF (owner)
2 months ago
Thank you so much for sharing such an honest and detailed account of your journey, dear Marina! We know how much strength it takes to navigate fertility treatment, especially alongside complex medical challenges, and we are truly honoured that you trusted Serum with your care. Wishing you a smooth and healthy pregnancy ahead, and thank you again for your beautiful words and recommendation!
Emily Cairns
Edited just now
After many years navigating ferility treatment with nhs and not getting anywhere we decided to look else where, this is when we came across serum, we first met with the team on an outreach day in Manchester and felt from then that ivf serum was the right place for us. We finally started our journey September 2022 and from the moment we met the team we were made to feel at ease.. we couldn't thank the team enough as now we have our beautiful little boy. We then went back to the clinic in March 2025 to explore the option of a 2nd child, due to complications we knew this would be difficult as also needed surgery but Dr Makis was amazing and made us feel at ease having surgery and also a 2nd round of IVF, and thanks to him we now have a 5 week old daughter and our family is complete. We could not thank the team Dr Makis, Penny and everyone for everything they have done to make our dream come true, and would advise anyone who is thinking of using IVF serum to go for it! The care, compassion, and service has been nothing but the best, every email and question was answered and all our worries and concerns were dealt with without been made to feel inadequate which unfortunately we had before going to IVF serum.
Once again from the bottom of our hearts we are forever greatful to the team, thank you for making our dreams come true for giving us our 2 beautiful childern.

Serum IVF is an amazing clinic, and I cannot recommend them highly enough.

From the very beginning, every single member of staff treated me with the utmost professionalism, kindness and respect. The team is incredibly efficient, and every question or concern I had was answered promptly and thoroughly.

Dr. Mando was exceptional. She was kind, compassionate and reassuring, and she guided me through every step of the process. Before coming to Serum, I had survived two cancers, and the treatment had left me with premature ovarian failure. My husband and I had also spent years trying to adopt. By the time I arrived at the clinic, it had been a very long, painful and emotional journey, and I honestly wasn't sure whether IVF would even be possible for me.

During one of my appointments, Dr. Mando simply asked me, "How are you?" There was so much genuine kindness and empathy in her voice that I burst into tears. She immediately gave me a hug and reassured me. She told me that she understood how emotional the journey had been, and then she said something I will never forget:

"Mirela, now you will have your baby."

She didn't say "maybe" or "I hope so." She said it with such confidence and conviction that, for the first time in a very long time, I truly believed it might happen. Those words gave me hope when I needed it most, and I will always be grateful to her for that.

Because my cancer treatment had destroyed my ovarian reserve, we proceeded with an egg donor programme. Dr. Mando guided us through every decision with extraordinary kindness, patience and expertise, making what could have been an overwhelming process feel manageable.

When Dr. Mando went on maternity leave after all the investigations, preparation and treatment planning, she referred me to Dr. Meridis to complete my embryo transfer. He was equally outstanding—calm, knowledgeable and meticulous. He carefully tailored my treatment protocol, monitored every stage closely and was always available to guide me whenever adjustments were needed.

Today, I am almost seven weeks pregnant, and my viability scan showed a perfect singleton pregnancy, with a strong heartbeat and a healthy baby developing exactly as expected. None of this would have been possible without the incredible care, expertise and dedication of the entire team at Serum IVF.

This clinic gave us something we had almost lost hope of ever having. I will never be able to thank them enough.

If you are considering IVF, especially if you have had a difficult medical history or previous disappointments, I wholeheartedly recommend Serum IVF. They combine outstanding medical expertise with genuine compassion, and they treat every patient with kindness, dignity and hope.

Excellent clinic went from UK to Greece and have come back 7 weeks pregnant. I have a detail review on Google reviews but this is an amazing clinic. Don't hesitate they know what they are talking about and are so trustworthy. Could not recommend enough.

Serum will forever hold a special place in my heart for so many reasons. The care I received there was excellent and I felt reassured by the wealth of medical expertise of all the staff there. I was under the care of real experts. Additionally, the staff are super friendly, patient, and they really get invested in your success as well. The reception staff/IVF coordinators always offer smiles when you arrive and are diligent in explaining the process and costs. I watched them work with a steady stream of patients all day with charm, friendliness, and patience. The doctors (who all offer cheeky smiles) and embryologists (the lovely Gkalia and team) are patient with questions and are very friendly. There is also continuity of care so that if your particular doctor is unavailable at a certain time, you know that they follow up with each other so information doesn't get lost. You can really see that they work as a team. Serum was able to help me in ways that the UK clinics I worked with, and the NHS, weren't able to. I think their consideration of uterine issues, before just doing transfer after transfer, is really key. Again, this is where their expertise shines.

A special thanks to Dr Meridis who is an absolute expert in this field and is able to recommend different options to explore if the first attempt doesn't work. I had a few procedures with him and he even graciously entertained some last minute questions from me when I was just going under GA (which probably made no sense). He is very friendly and has a great sense of humour. You can see that he is also very dedicated to his patients and their wellbeing. I was lucky enough to be successful and I think he is genuinely happier than I am!

Serum's midwives are also really special. They seem to know just what you need at just the right time. They read your mind and just know what to say. Christina, Marixa, and Chara are really great and again, you feel like they are all working as a team to get the best outcome for you.

Just like Serum will always hold a special place in my heart, so will Penny. She is an absolutely incredible woman. I had heard about her from other Serum patients before approaching the clinic and she is just as special as I had been told. I am lucky to be included in a huge group of women and families all over the world who have been helped by Penny. She doesn't give up on patients easily like other clinics might and looks for ways to help. You really feel that she wants you to succeed. I think she has been in this field for a long time but she hasn't lost her passion for making babies and families and for making people's dreams come true. Penny is a caring and remarkable lady whose passion, determination, and warmth has built families around the world. Thank you, dearest Penny!

So many people return to Serum to introduce their babies to the staff who helped them and I can't wait to return :)

I travelled to Greece from the UK for fertility treatment in August 2025. I had not received any fertility treatment prior to this. Earlier in 2025 I had initial consultations with a few UK clinics. At the time I was 41 and had an AMH of just over 6 pmol/L. I had no known fertility issues, however the UK clinics had been quite negative with regards to my chances of becoming pregnant and advised I would likely need multiple rounds of IVF, high doses of medication and furthermore advised that IUI would likely be a waste of time for me. The resulting disappointment led me to look into clinics overseas. I settled on Greece and chose Serum due to the positive attitudes of the staff I spoke to during the initial consultation, reviews for this clinic, and the prompt responses to communications. Cost was also a factor, with treatments in Greece costing less than the UK, and the option to use the Serum sperm bank further lowered costs. I visited Greece for 1 week and was delighted to become pregnant following just one IUI treatment at Serum. In May 2026 I gave birth to my daughter at the age of 42, my first and only child, who I care for as a solo parent. Many thanks to my Serum consultant Dr. Nick, Penny, and the rest of the team at Serum.

My wife and I had been trying to have a child for a long time with the help of Livio in Iceland. Unfortunately, she always miscarried at the same stage of pregnancy.

I decided to seek advice from IVF Serum after hearing many positive stories about their work. We traveled to Greece, where we were welcomed by a professional and highly skilled medical team. They carried out extensive examinations and were able to identify the root cause of the problem.

After the investigations, we met with our doctor, Dr. Mando. She told us that my wife could become pregnant naturally. We could hardly believe it. Dr. Mando confidently told us there was a 90% chance it would happen, and if not, we could return for further treatment.

As it turned out, Dr. Mando was absolutely right. In May 2026, we welcomed our beautiful baby daughter into the world.

The doctors, facilities, communication, responsiveness, and genuine care we received from IVF Serum were all exceptional. From start to finish, we felt understood, supported, and in the best possible hands.

In our opinion, IVF Serum is one of the leading fertility clinics in the world, and we will always be grateful for what they did for our family.

I cannot recommend Serum enough. The standard of care is first class.

We arranged a free consultation and Dr Mando provided so much information on that first day. The majority of it had never been investigated or discussed before in the UK.

Once we decided to proceed with serum, the booking of appointments was seamless. The front desk were very responsive to all emails.

At our initial appointment we had base line investigations....all options were discussed with us and we felt very much involved in the entire process. Something we had not experienced before in the UK

After this, the protocol for IVF was very tailored....every appointment was very reassuring.
The staff at serum are just something else. Dr Mando her fellow medical colleagues, the midwives and the front desk staff are absolutely amazing at their jobs. You are informed, involved and provided with written information at each step.

The aftercare is also brilliant. The midwives and consultants are responsive to all emails and will guide at each step.

Using serum was the best decision we made. It made what felt like an impossible journey, possible. We will be forever grateful.

After a long fertility journey in the UK, we decided to travel from Cardiff to Greece for IVF treatment with SERUM IVF — and overall, we are incredibly grateful we made that decision.
Even with flights and accommodation, the treatment still worked out significantly cheaper than what we had been quoted in the UK. Before travelling, I had already undergone extensive private fertility testing and Letrozole cycles in the UK, and SERUM were happy to use those results to create our treatment plan, which likely saved us an additional trip abroad for testing and consultations.
From the beginning, the clinic were responsive, organised, and easy to communicate with through email and WhatsApp. Medication schedules were detailed and straightforward to follow, despite how overwhelming IVF can feel at times.
One thing that surprised us was how little of a language barrier there actually was. Nearly every professional we encountered in Greece spoke excellent English, including staff in the clinic and hospitals. On the rare occasion we did not fully understand something, the clinic would often speak directly with hospital staff and explain everything to us, which made stressful situations feel far more manageable.
My case became complicated due to a pre-existing heart condition, and the week of egg collection was honestly one of the most stressful experiences of my life. We were moved between hospitals, had multiple cardiology assessments, and at one point were told the procedure might not even go ahead less than 24 hours before collection.
Throughout all of this, I kept saying to my husband that the SERUM team were behind every phone call trying to make things happen. They could very easily have decided the risks were too high and ended our chance of IVF there and then, but instead they kept fighting to find a safe way forward for us.
Looking back now, I honestly do not think I would have been approved privately in the UK either, and NHS treatment would likely have meant waiting years longer because my BMI did not meet the criteria at the time. Without going abroad, I probably would not be pregnant now.
The director personally became involved coordinating hospitals and specialists to ensure I could be treated safely. My situation was far more complex than a standard IVF patient, and because of my heart condition I needed access to hospitals, specialists, monitoring, and additional resources throughout treatment. Despite all the unexpected extra costs from different hospitals, cardiologists, and last-minute changes, the overall treatment still worked out cheaper than UK IVF — and I honestly do not believe we would have received that level of urgency or flexibility within the same timeframe in the UK.
The clinic also monitored me carefully throughout stimulation and were cautious about OHSS risk, tailoring treatment based on my response rather than simply pushing for maximum numbers.
One stressful part of the process was arranging embryo transport before transfer, although this was through no fault of SERUM themselves. The courier side was complicated and involved a lot of coordination and paperwork between clinics and transport companies.
Our frozen embryo transfer took place in January 2026, and after some medication adjustments we got our first positive test at 5 days past transfer. Our HCG levels continued rising appropriately, and we officially found out we were pregnant ❤️
IVF is never an easy journey wherever you do it, emotionally or physically, but doing treatment abroad actually gave us the chance to step away from normal life for a while. Instead of juggling work, chores, and everyday stress, we were able to spend quality time together, enjoy gentle walks, relax by the beach, and make parts of the experience feel more peaceful than purely clinical.
Despite the complications we faced, we always felt cared for as people rather than just another patient number, and I will always be grateful that SERUM gave us a chance when it would have been easier to say no.
If you are considering IVF abroad from the UK, Greece is definitely worth looking into.

Thank you so much to everyone at Serum IVF clinic. You were so welcoming, honest and clear about my treatment. What as needed and the cost.

As a single, over age 40, plus size client. You and your team were amazing.

You took my concerns in to account and didn’t dismiss my many questions.

I know have a healthy happy 18 month old and would highly recommend you and have many times.

My husband and I came to this clinic after nearly two years of trying to conceive our second child, having been told in the UK that we had unexplained infertility. From our very first consultation, we knew we were in the right place. The team is not only highly professional and efficient, but also genuinely kind and supportive. Everything was organised seamlessly.
Thanks to their expertise and care, we were able to conceive naturally shortly after treatment, and we now have a beautiful baby boy. We are especially grateful to Penny and Dr Meridis for their guidance and outstanding care.
We wholeheartedly recommend this clinic to anyone on a similar journey.

I had a terrible experience there. Doctor had me in tears with her attitude when I was asking questions. Didn’t feel welcome after I explained how it had upset me. Shattered my nerves system the whole experience there. Lots of up selling too.
The nhs staff were much better in uk.

We are so incredibly grateful to Dr Mando, Penny and the whole Serum IVF Clinic for their guidance and support during our IVF process in 2023 for our son and most recently in 2025 for our ongoing pregnancy to hopefully to bring a sibling home very soon.

From the beginning of our interaction, we felt something special in this clinic, different from all the other clinics we have been to in several countries. We trusted Dr Mando with all her advice for a pre-treatment before our transfer and an additional visit to Athens for hysteroscopy, just to make sure our precious embryos are given the most chances.

We were so lucky to have had two out of two successful transfers both times, and we truly believe this is due to the personalized care and the treatment carefully given before each transfer, rather than the trial and error approach of many other clinics.

Dr Mando is not only a very knowledgable and experienced doctor, but she also has wonderful bedside manners. You feel at home with her from the very beginning and she is always there to support you.

Penny was in touch with me personally on several occasions, and knowing I could ask her for her opinion meant a lot to me. She was so kind and caring each time, and treated me like her daughter.

We cannot recommend this clinic enough. Thank you Serum IVF and wish all the prospective parents the best for their fertility journey!

Our experience with Serum IVF was truly life-changing, and I cannot recommend the clinic highly enough to anyone considering fertility treatment.

From the very beginning, everything about the clinic made us feel comfortable, supported, and hopeful. One of the first things that stood out was the location. The clinic is ideally situated only around a 20–30 minute drive from Athens Airport, which makes travelling for treatment so much easier and far less stressful than you might expect. When you are already navigating an emotional journey, that level of convenience really does make a difference.

When you arrive at the clinic itself, the atmosphere is calm, spacious, and incredibly welcoming. It doesn’t feel clinical or intimidating in the way some medical environments can. Instead, the space has been thoughtfully designed to help patients feel relaxed and at ease. There is a comfortable quiet area where you can sit and take a moment, or if you need to take any calls or have a private conversation. These small touches show how much the clinic understands the needs of patients who may be travelling or spending a long day there.

What truly sets Serum IVF apart, however, is the team. Every single person we interacted with; from the reception team, to the midwives, to the consultant gynaecologists, was knowledgeable, compassionate, and genuinely invested in our journey. You never feel like just another patient. Instead, you feel that everyone is working together with one shared goal: helping you achieve your dream of having a baby.

The level of care and communication was exceptional throughout. The team are incredibly responsive and quick to reply to questions or concerns, which provides huge reassurance during what can sometimes be an anxious process. At every stage, they took the time to explain things clearly and made sure we felt supported and informed.

What impressed us most was their determination and problem-solving mindset. If there was ever a challenge, the team approached it with positivity and a willingness to find solutions. Their experience and dedication give you real confidence that you are in the best possible hands.

Thanks to the expertise, care, and unwavering support of the entire team at Serum IVF, we were fortunate enough to conceive our beautiful baby girl. For that, we will always be incredibly grateful.

If you are considering fertility treatment and are looking for a clinic that combines medical excellence with genuine compassion, Serum IVF is truly an outstanding choice.

Thank you again to Penny, Dr Meridis and Serum team and special mention to the midwives Chara, Christina & Dora who were incredibly empathetic, supportive, and reassuring throughout the process.

Dr Mando and the staff at Serum have been fantastic. We went to Serum after our UK clinic deemed my infertility unexplained after 2 rounds of failed IVF. We went to Serum for further exploratory testing to find a reason and I had a hysteroscopy to remove several polyps. We went back to the UK feeling optimistic and happy to go back to Serum for another round of IVF in the future. Miraculously, I got pregnant naturally but Dr Mando talked us through the next steps, advising us on our blood test results when realistically, we should have no longer been patients of hers. Overall, the customer service was excellent and their personal touch made us feel comfortable and valued.

Our experience with Serum was extremely positive from start to finish. Not only is the staff incredibly professional, dedicated and resourceful, everyone is so lovely and approachable too. Every time we visited, we were welcomed with a warm smile and the feeling of being treated with upmost care and respect. A testament to the lovely owner, Penny, who has dedicated her life to this clinic. We thank you all from the bottom of our hearts for our precious little girl, Freya.