Very good experience once I got set up and I get my medication on time when I need it and when I'm getting low I just have to let the pharmacy know and they tell me what to do. The only reason I don't... See more
Company replied
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Review summary
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Hello the product is great and usually gets to me on time as advertised. The only downside I find is when I want to fill a refill I have to answer questions again. Thanks very satisfied customer!
Company replied
Jack health is good,but delivery by FedEx is not. I have requested many times for delivery to be held at a FedEx pickup location but it still shows up at my door
Company replied
I have been using their ED product for 2 years. It's effective and no obvious side effects. It really boosts my confidence towards life. Only one thing I have to mention that I prefer single package.... See more
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Company details
Written by the company
Jack Health is committed to helping Canadians take control of their health—confidently, privately, and on their own terms. Our process begins with a personalized treatment plan tailored to your unique needs and goals. Whether you’re looking for a modern approach or a proven generic option, you’ll be connected with a licensed medical provider who will review your health history and symptoms one-on-one. All of this happens 100% online—no waiting rooms, no awkward conversations, and no need to rearrange your schedule. You can complete your assessment from the comfort of your home and get ongoing support through secure messaging with our care team, available 24/7. We understand how important privacy is, which is why every step of the journey—from consultation to delivery—is discreet. Your treatment ships in unbranded packaging, and our prices are designed to be as accessible as possible. Thousands of Canadians trust Jack Health for expert-backed care in areas like sexual health, hair loss, testosterone, weight loss, and more. We’re here to simplify the healthcare experience and help you feel your best—without judgment, delays, or high costs. Jack Health is 100% online, 100% discreet, and 100% committed to your well-being.
Have better sex with personalized treatments
Written by the company
- Get personalized ED treatment prescribed online in Canada
- Our medical team will review your health history and prescribe personalized treatment options. We will prepare your prescription and ship it directly to your door. Free and discreet. Send us a message at anytime if you have questions, or want to update your plan.
Free Canada-wide Discreet Shipping
Ships within 24-48 hours.
If approved, your medication will be shipped within 48 hours, this is our guarantee to you.
Contact info
2620 Bristol Circle,, L6H 6Z7, Oakville, Canada
- hello@jack.health
- jack.health
Men’s healthcare personalized to you.
4.2
Great
1K reviews
Replied to 85% of negative reviews
Typically replies within 1 week
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I have asked for insurance coverages to…
I have asked for insurance coverages to be applied to my purchases
July 24, 2025
Wasn’t sure what to expect
Wasn’t sure what to expect, but Jack Health seriously came through. The signup was smooth, everything was private (big win), and the product? Actually works. I started noticing results faster than I thought and I felt more confident overall.
Definitely sticking with them.
July 16, 2025
I’ve been using Jack Health for a few…
I’ve been using Jack Health for a few weeks now, and I can confidently say it works. Their products are designed specifically for men and actually deliver results. The process was easy, discreet, and fast. I appreciated how everything was explained clearly and backed by science.
Customer service was also responsive, and shipping was quick. If you’re looking for real solutions for men’s health without the awkward clinic visits, Jack Health is 100% worth checking out.
July 9, 2025
They sent me products and I did not see…
They sent me products and I did not see notification because it went to junk mail I notified them that I no longer wanted their pills and would refuse the shipment they told me that since it had been shipped already that their policy was that they could not accept return
July 16, 2025
Reply from Jack Health
Thanks for sharing your experience. We understand how frustrating it can be when an unwanted shipment arrives. Our policy prevents us from accepting returns once an order has shipped, but we do our best to send advance notifications so customers can manage their subscription before billing. We’d be happy to review your account and help ensure no future orders are processed without your consent.
Accessible Care When You Need It Most
What made my experience with Jack Health so pleasant was the quick and easy access to medical consultation. This company helps address issues for people who might not feel comfortable seeking treatment through traditional means.
July 14, 2025
Horrible Customer Service …
I have been a customer of Jack Health for close to two years. It’s been the most frustrating experience I have ever had when dealing with a health care professional. This company has horrible communication. Takes days for them to respond. My last experience has been the worst - typically my insurance covers 95% of my prescription fee. This time I was told I owe $144 after my insurance picks up the balance. When I inquired about it - I was told there is a backend issue and I can’t be given an itemized breakdown of what the $144 is. Extremely frustrating. Everything about this company has been awful - I am switching to another online provider that has much better ratings and overall better customer experience.
July 18, 2025
Unprompted review
Reply from Jack Health
We’re truly sorry to hear about your frustrating experience, especially after being with us for nearly two years. Clear communication and transparency are very important to us, and we regret that we fell short in your case.
The billing issue you described sounds concerning, and we want to get to the bottom of it. Could you please reach out to us directly at help@jackhealth.ca with your details? We’d like to review your account thoroughly and provide a clear explanation of the charges.
Your feedback is valuable, and we appreciate the opportunity to make things right.
Great product low price
July 14, 2025
Easy to order
July 10, 2025
My new Healthcare provider!
Amazing medical team, they explained my blood results and supported me throughout my treatment.
June 3, 2025
Unprompted review
Although not achieving a hard erection…
Although not achieving a hard erection it helps with a soft erection
July 11, 2025
It's worthy 💪.
July 10, 2025
Signed up then no communication
Signed up and paid but there are not next steps for my treatment. No communication. Nothing.
July 5, 2025
Absolutely enjoyed using Jack health
Absolutely enjoyed using Jack health. First, after i paid for my program, I got a lab requisition in my inbox and i went to the lab to do the test, when the results were ourt, I and the doctor chatted about the results in my Jack account. I liked that i did not have to leave home or pay any extra consultation fee to review my result. The whole process from start to when I got the meds took about 4 days, but this was because i had to do a test, without the test, its basically 36 hours from when i placed the order to when it got to my house. Also the packaging is very plain.
July 14, 2025
Information on the products is quite…
Information on the products is quite limited. Relatedly, clicking on anything just puts the product in your Cart rather than providing information about the product. In general I find the website and how the product offerings are displayed to be quite confusing.
July 9, 2025
Reply from Jack Health
Thank you for your feedback! We’re glad you found our service efficient and professional. We appreciate your support!
Sincerely,
The Jack Health Team
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