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Rated 5 out of 5 stars

An exceptional customer service experience. Thank you. A call on a Saturday, taken by Sam Brown (the sales manager), who couldn’t have been more helpful. I recently purchased 4x Jackloc prod... See more

Rated 4 out of 5 stars

Ordering was easy, delivery was fast. Product appears to fit the bill. Thank you. We haven't fitted it yet as we're waiting our builder finishing other work before he fits the required window. After... See more

Rated 5 out of 5 stars

Had recommendation for Jackloc for limiting opening windows. Received quickly, was easy to fit following the video instructions. I did not use the provided screws, and found some similar normal screw... See more

Company replied

Rated 5 out of 5 stars

These are solidly made, well constructed, and easy to fit. They, unlike the numerous cheap Chinese made locks of similar design, are going to last a very long time. Ultimately, you get what you pay fo... See more

Company replied

Company details

  1. Safety Equipment Supplier

Written by the company

We create the safest and strongest window restrictors in the world to help prevent and reduce the number of accidental falls, and to keep windows safe and secure. Made in Britain, a Jackloc window restrictor has been tested to exceed all elements of the relevant British Standard requirements so that our customers can be secure in the knowledge that they have the strongest window restrictor to keep their homes and businesses safe and secure. We also offer the only window restrictor that is both independently tested and approved for security and safety - The Titan by Jackloc. We have 20 years of expertise and experience to share in respect to opening window safety and security and our products are trusted by leading organisations in Healthcare (NHS + Care homes, where the use of window restrictors is mandated), Student accommodation providers, commercial property owners, Hotels and domestic customers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

52 reviews

5-star
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Rated 5 out of 5 stars

Great lock

Great lock, awesome service. 5 stars.

May 17, 2024
Unprompted review
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Reply from Jackloc

Many thanks for taking time to write the great review - much appreciated

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Rated 5 out of 5 stars

A good solid product

A good solid product. The window was fitted with plantation shutters so it needed a little ingenuity to fit. Done now and is pe3rforming well.

April 16, 2024
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Reply from Jackloc

Many thanks for writing a positive review Terry

Rated 5 out of 5 stars

Excellent product

Excellent product. Very solid. I feel much safer leaving my bedroom window open on my bungalow.

March 17, 2024
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Reply from Jackloc

Many thanks for the review Gill, much appreciated

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Rated 5 out of 5 stars

Truly Amazing Company

I have used and consuted this company many times for the safety and security of our buildings Their knowledge and customer support are second to none Samuel Brown is always willing to find a solution whatever your requirements are so for
safe and secure windows I will always use JACKLOC

January 8, 2024
Unprompted review
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Reply from Jackloc

Thankyou Mark for taking time to write a review about our world leading window safety products and the customer experience we offer.

Rated 5 out of 5 stars

Strong & well made…

Item arrived safely and was relatively easy to install. Appears to be well made and gives a good feeling of security.

September 15, 2023
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Reply from Jackloc

Thank you for leaving this positive review Eleanor

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Rated 5 out of 5 stars

Really good fast service

Really good fast service. The product was easy to fit with good instructions and will certainly make my window safe

August 22, 2023
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Reply from Jackloc

thank you for taking time to review our product and service - its great that you were able to positively endorse our products

Rated 5 out of 5 stars

Bungalow window lock

We recently moved to a bungalow and wanted a window lock to enable us to have the bedroom window open at night and to feel confident that no one would be able to break in through the open window. I phoned Jackloc and was recommended the Titan lock and was also given advice as to how to fit it. We got a builder to fit it so can't comment on ease of fitting but the lock is fantastic.

June 26, 2023
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Reply from Jackloc

Thankyou for writing such a positive review Julie- we are delighted you are happy with the product

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Rated 4 out of 5 stars

Ordering was easy

Ordering was easy, delivery was fast. Product appears to fit the bill. Thank you.
We haven't fitted it yet as we're waiting our builder finishing other work before he fits the required window. After which we can test the fitment and maybe give five stars.

June 11, 2023
Rated 5 out of 5 stars

Great work!

Great products, great service and great company. Excellent communication and delivered quickly. Thank you Jackloc.

June 30, 2023
Unprompted review
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Reply from Jackloc

Many thanks for leaving such a positive review Tristan. We hope you enjoy the benefits of the peace of mind the products provide.

Rated 5 out of 5 stars

Gave advice as to the type of…

Gave advice as to the type of restrictor suitable for my needs. Also very helpful with delivery issues.

June 20, 2023
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Reply from Jackloc

Thankyou for taking time to leave such a positive review Denise, greatly appreciated.

Rated 5 out of 5 stars

BUY THIS IF YOU WANT A PROPER LOCK!!!

Fantastic quality, not like the standard flimsy rubbish on offer. I know these aren't cheap but you are getting quality with these!

May 25, 2023
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Reply from Jackloc

many thanks for taking time to write this positive review, much appreciated

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Rated 5 out of 5 stars

Really happy with my Jackloc

Really happy with my Jackloc. It is very sturdy and feels very secure on the window. It is fitted to a downstairs window for the larder so I want to be able to leave the window open to keep foods cool but still have the security of knowing that the window is locked open.

Eric was super helpful when I needed some extra security screws and quickly posted more out to me FOC.

I highly reccomend this product which I found after much reserch on the web to find the best and most secure, lockable way to leave a downstairs top hung window open.

February 26, 2023
Unprompted review
Jackloc logo

Reply from Jackloc

Many thanks for taking the time to write this review. We greatly value feedback from our clients to help us ensure we continue to offer a great customer experience

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