An exceptional customer service experience. Thank you. A call on a Saturday, taken by Sam Brown (the sales manager), who couldn’t have been more helpful. I recently purchased 4x Jackloc prod... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordering was easy, delivery was fast. Product appears to fit the bill. Thank you. We haven't fitted it yet as we're waiting our builder finishing other work before he fits the required window. After... See more
Had recommendation for Jackloc for limiting opening windows. Received quickly, was easy to fit following the video instructions. I did not use the provided screws, and found some similar normal screw... See more
Company replied
These are solidly made, well constructed, and easy to fit. They, unlike the numerous cheap Chinese made locks of similar design, are going to last a very long time. Ultimately, you get what you pay fo... See more
Company replied
Company details
Written by the company
We create the safest and strongest window restrictors in the world to help prevent and reduce the number of accidental falls, and to keep windows safe and secure. Made in Britain, a Jackloc window restrictor has been tested to exceed all elements of the relevant British Standard requirements so that our customers can be secure in the knowledge that they have the strongest window restrictor to keep their homes and businesses safe and secure. We also offer the only window restrictor that is both independently tested and approved for security and safety - The Titan by Jackloc. We have 20 years of expertise and experience to share in respect to opening window safety and security and our products are trusted by leading organisations in Healthcare (NHS + Care homes, where the use of window restrictors is mandated), Student accommodation providers, commercial property owners, Hotels and domestic customers.
Contact info
Alma Park, Claybrooke Parva, LE17 5BH, Lutterworth, United Kingdom
- 01455 220616
- sales@jackloc.com
- jackloc.com
Above and beyond customer service
Above and beyond customer service. Really bothered to give advice and guidance. Very impressed.

Reply from Jackloc
A good solid product
A good solid product. The window was fitted with plantation shutters so it needed a little ingenuity to fit. Done now and is pe3rforming well.

Reply from Jackloc
Excellent product
Excellent product. Very solid. I feel much safer leaving my bedroom window open on my bungalow.

Reply from Jackloc

Reply from Jackloc

Reply from Jackloc
Truly Amazing Company
I have used and consuted this company many times for the safety and security of our buildings Their knowledge and customer support are second to none Samuel Brown is always willing to find a solution whatever your requirements are so for
safe and secure windows I will always use JACKLOC

Reply from Jackloc
Strong & well made…
Item arrived safely and was relatively easy to install. Appears to be well made and gives a good feeling of security.

Reply from Jackloc

Reply from Jackloc
Really good fast service
Really good fast service. The product was easy to fit with good instructions and will certainly make my window safe

Reply from Jackloc
Bungalow window lock
We recently moved to a bungalow and wanted a window lock to enable us to have the bedroom window open at night and to feel confident that no one would be able to break in through the open window. I phoned Jackloc and was recommended the Titan lock and was also given advice as to how to fit it. We got a builder to fit it so can't comment on ease of fitting but the lock is fantastic.

Reply from Jackloc
Ordering was easy
Ordering was easy, delivery was fast. Product appears to fit the bill. Thank you.
We haven't fitted it yet as we're waiting our builder finishing other work before he fits the required window. After which we can test the fitment and maybe give five stars.
Great work!
Great products, great service and great company. Excellent communication and delivered quickly. Thank you Jackloc.

Reply from Jackloc
Gave advice as to the type of…
Gave advice as to the type of restrictor suitable for my needs. Also very helpful with delivery issues.

Reply from Jackloc
BUY THIS IF YOU WANT A PROPER LOCK!!!
Fantastic quality, not like the standard flimsy rubbish on offer. I know these aren't cheap but you are getting quality with these!

Reply from Jackloc
Really happy with my Jackloc
Really happy with my Jackloc. It is very sturdy and feels very secure on the window. It is fitted to a downstairs window for the larder so I want to be able to leave the window open to keep foods cool but still have the security of knowing that the window is locked open.
Eric was super helpful when I needed some extra security screws and quickly posted more out to me FOC.
I highly reccomend this product which I found after much reserch on the web to find the best and most secure, lockable way to leave a downstairs top hung window open.

Reply from Jackloc
Great advice and service from friendly…
Great advice and service from friendly and knowledgeable staff :-)

Reply from Jackloc
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







