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Rated 5 out of 5 stars

An exceptional customer service experience. Thank you. A call on a Saturday, taken by Sam Brown (the sales manager), who couldn’t have been more helpful. I recently purchased 4x Jackloc prod... See more

Rated 4 out of 5 stars

Ordering was easy, delivery was fast. Product appears to fit the bill. Thank you. We haven't fitted it yet as we're waiting our builder finishing other work before he fits the required window. After... See more

Rated 5 out of 5 stars

Had recommendation for Jackloc for limiting opening windows. Received quickly, was easy to fit following the video instructions. I did not use the provided screws, and found some similar normal screw... See more

Company replied

Rated 5 out of 5 stars

These are solidly made, well constructed, and easy to fit. They, unlike the numerous cheap Chinese made locks of similar design, are going to last a very long time. Ultimately, you get what you pay fo... See more

Company replied

Company details

  1. Safety Equipment Supplier

Written by the company

We create the safest and strongest window restrictors in the world to help prevent and reduce the number of accidental falls, and to keep windows safe and secure. Made in Britain, a Jackloc window restrictor has been tested to exceed all elements of the relevant British Standard requirements so that our customers can be secure in the knowledge that they have the strongest window restrictor to keep their homes and businesses safe and secure. We also offer the only window restrictor that is both independently tested and approved for security and safety - The Titan by Jackloc. We have 20 years of expertise and experience to share in respect to opening window safety and security and our products are trusted by leading organisations in Healthcare (NHS + Care homes, where the use of window restrictors is mandated), Student accommodation providers, commercial property owners, Hotels and domestic customers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

52 reviews

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Rated 5 out of 5 stars

Eric and the team at Jackloc went above…

Eric and the team at Jackloc went above and beyond to create my order. They called to go through specs and the attention to detail was fantastic. The product is amazing quality and we are so pleased with the result.

November 18, 2022
Unprompted review
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Reply from Jackloc

Thank you for taking the time to review the product and service offered to you. We are delighted you are happy with the product and our overall customer experience offering.

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Rated 5 out of 5 stars

Jackloc pro duo

Purchased 2 Jackloc pro duos to ensure my upstairs windows are safe for my grandson have not fitted them as yet. Website is easy to navigate, communication good and swift delivery 😊

September 22, 2022
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Reply from Jackloc

Thank you for the review Sonja, greatly appreciated and the comments on the website are great to hear.

Rated 5 out of 5 stars

The staff at Jackloc are very helpful…

The staff at Jackloc are very helpful and patient. It was good old fashioned knowledgeable customer service at it's best. Thank you to them all. They helped talk me through what was needed and they soon had the right products on their way.

September 1, 2022
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Reply from Jackloc

Many thanks for taking the time to provide us this feedback Gaynor. We take pride in attempting to offer a great customer experience so I am pleased you enjoyed our five star support

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Rated 5 out of 5 stars

Easy to install

Easy to install, neat product, brings great peace of mind

August 29, 2022
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Reply from Jackloc

Thank you for posting a positive review about our product. We appreciate all feedback to help us to continue to deliver a great customer experience.

Rated 5 out of 5 stars

Great service and sturdy locks

The locks are great quality and work very well. I was a bit sceptical about drilling into our PVC windows but these were easy to install and feel like they will last. The customer service is also excellent.

August 23, 2022
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Reply from Jackloc

many thanks for taking time to review, its greatly appreciated. Great to hear you have peace of mind that the product is robust and that our team provided a great customer experience. If we can ever be of any help please do get in touch

Rated 5 out of 5 stars

Fast service

Fast service. Product exactly as described.

August 23, 2022
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Reply from Jackloc

thank you for taking time to review us Marie. We really value your support

Rated 5 out of 5 stars

Jackloc Window Restrictor

Easy to follow instructions … video was really helpful … very secure when fitted.

August 3, 2022
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Reply from Jackloc

many thanks for taking time to review our products, much appreciated and delighted you are very happy with your purchase

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Rated 5 out of 5 stars

Goods came well packaged and with…

Goods came well packaged and with enough screw variations to enable me to fit Jackloc.
My cats like this, as it leaves just enough gap for then to come and go.
We live in a bungalow, and with these hot nights, it makes us feel a lot safer, leaving the window open.

July 18, 2022
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Reply from Jackloc

thank you for taking time to review, greatly appreciated

Rated 5 out of 5 stars

Great product

Great product, great service, and quick delivery, thanks

July 18, 2022
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Reply from Jackloc

thank you for taking time to comment on our great products and customer experience Maggie, much appreciated

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