Amazing online casino. I won $750 on 200x $5 free spins gifted by Jackpota, & never made a single purchase. Also, I'd like to add that rhe cashout was way faster than expected with account standings... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve really enjoyed playing at Jackpota. The site is easy to use, the games are fun, and there are plenty of opportunities to win. I’ve had some nice wins, and the payouts were processed smoothly. The... See more
Company replied
Was a little skeptical at first because I wasn’t winning had gave up then decided to come back then won enough to redeem forst go round played some more and now week or two later cashing out on a ni... See more
Company replied
JACKPOTA CASINO, I would love to extend my gratitude to the entire team of Jackpota Casino game for creating such an exceptional product. It had provided me with countless hours of entertainment.
Company replied
Company details
Written by the company
Jackpota is a social casino website and application that offers a huge range of online casino games from top providers such as Pragmatic Play, Playtech, 3Oaks, Relax Gaming, Playson and many more. Our games can be accessed on various devices and platforms, including PC, mobile phones, and tablets.
🎰 Play, Have Fun, Win Real Prizes!
Written by the company
- Jackpota is your ultimate destination for thrilling slots, big jackpots, and REAL Prizes rewards. Play for FREE - No purchase necessary. 18+ only.
Free Sign-in Coins package
No Purchase necessary!
7,500 Gold Coins and 2.5 Sweeps Coins welcome package.
Contact info
Isle of Man
- jackpota.com
Jackpota - #1 Social Casino in USA
4.5
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I like this game Love it
June 5, 2026
Reply from Jackpota
Hi Raul,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.
Your satisfaction means everything to us, and we truly appreciate your support.
We look forward to seeing you on our platform again soon.
Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com (mailto:support@jackpota.com) or via our 'Live Chat' help.
Great games to play
Great games to play. High rewards! I win pretty much every time I play...
July 6, 2026
Reply from Jackpota
Hi Kenneth,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.
Your satisfaction means everything to us, and we truly appreciate your support.
We look forward to seeing you on our platform again soon.
Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com (mailto:support@jackpota.com) or via our 'Live Chat' help.
Big wins and great games
I am enjoying Jackpota so much so far and i got super lucky thanks so much to the jackpota team! I hope to become VIP sooon!
July 4, 2026
Reply from Jackpota
Hi Tyson,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.
Your satisfaction means everything to us, and we truly appreciate your support.
We look forward to seeing you on our platform again soon.
Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com (mailto:support@jackpota.com) or via our 'Live Chat' help.
You have stolen my money my balance is…
You have stolen my money my balance is 82 or 83 dollars and I can’t redeem it. Every thing that you ask me to do to verify my POA, I have done and then you had the nerve to ask for a copy of my bank statement after you already had two utility bills and my drivers license. There is no way that I would be stupid enough to give someone a copy of my bank statement. I will tell everyone that is willing to listen about how Jackpota has stolen my money. Next week I will be talking to Attorney General in the state of Arkansas to report what has been done. And I will file a report. What you are doing is a crime
July 5, 2026
Reply from Jackpota
Hi Roberto,
Thank you for your feedback. We’re sorry to hear that your experience didn’t fully meet your expectations.
Your experience is important to us, and we’d really appreciate the opportunity to take a closer look and assist you further.
We look forward to resolving this for you and improving your experience with us.
Should you have any questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.
Best regards,
Jackpota Customer Support
Not only is it fun playing the games
Not only is it fun playing the games, but winning even better. This have helped a lot in my life. I hope everyone will experience winning...
July 6, 2026
Reply from Jackpota
Hi JJoaquin,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.
Your satisfaction means everything to us, and we truly appreciate your support.
We look forward to seeing you on our platform again soon.
Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.
Best regards,
Jackpota Customer Support
Awesome game to play
July 5, 2026
Reply from Jackpota
Hi Stacey,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.
Your satisfaction means everything to us, and we truly appreciate your support.
We look forward to seeing you on our platform again soon.
Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.
Best regards,
Jackpota Customer Support
Reply from Jackpota
Hi Alexis,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.
Your satisfaction means everything to us, and we truly appreciate your support.
We look forward to seeing you on our platform again soon.
Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.
Best regards,
Jackpota Customer Support
Reply from Jackpota
Hi Jack,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.
Your satisfaction means everything to us, and we truly appreciate your support.
We look forward to seeing you on our platform again soon.
Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com (mailto:support@jackpota.com) or via our 'Live Chat' help.
Reply from Jackpota
Hi Bobby,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.
Your satisfaction means everything to us, and we truly appreciate your support.
We look forward to seeing you on our platform again soon.
Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.
Best regards,
Jackpota Customer Support
Reply from Jackpota
Hi Alexis,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.
Your satisfaction means everything to us, and we truly appreciate your support.
We look forward to seeing you on our platform again soon.
Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.
Best regards,
Jackpota Customer Support
Ehh… it’s not bad.
July 4, 2026
Reply from Jackpota
Hi Sarah,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.
Your satisfaction means everything to us, and we truly appreciate your support.
We look forward to seeing you on our platform again soon.
Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.
Best regards,
Jackpota Customer Support
Reply from Jackpota
Hi Craig,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.
Your satisfaction means everything to us, and we truly appreciate your support.
We look forward to seeing you on our platform again soon.
Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.
Best regards,
Jackpota Customer Support
Keep the new games coming
April 6, 2026
Reply from Jackpota
Hi michael,
Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.
Your satisfaction means everything to us, and we truly appreciate your support.
We look forward to seeing you on our platform again soon.
Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com or via our 'Live Chat' help.
Best regards,
Jackpota Customer Support
Don’t recommend this shiittyy site
July 5, 2026
Reply from Jackpota
Dear Player one,
Thank you for taking the time to share your feedback with us. We truly appreciate hearing from our players, and we are sorry to hear that you did not have a positive experience.
We would like to understand more about your concerns so we can address them appropriately. Please don't hesitate to reach out to our Customer Support Team directly via our Live Chat on the website or by emailing us at support@jackpota.com. We're always here to help and would be happy to look into any issues you may have encountered.
If there's anything specific we can assist you with, please let us know. Your feedback is valuable to us as we continue to improve our platform.
Reply from Jackpota
Dear BillBill,
Thank you for your kind words and for taking the time to share your feedback! We truly appreciate hearing from our players.
It's wonderful to know you're enjoying everything about your experience with us. Our team works hard to create a fun and engaging environment, and knowing that you're having a great time means a lot to us.
If there's ever anything we can assist you with, please don't hesitate to reach out. We're always here to help!
Reply from Jackpota
Hello Tony,
Thank you so much for reaching out to us. I want you to know that you are always welcome here, and we truly appreciate the positive feedback.
Please never hesitate to reach out. Our goal is to ensure that your experience with us is smooth, enjoyable, and fully supported at every step.
Your experience matters to us, and we are here to assist you in any way we can.
Warm regards,
Love playing on my spare time
December 2, 2025
Reply from Jackpota
Dear Shanea,
Thank you for your kind words and for taking the time to share your feedback! We truly appreciate hearing from our players.
It's wonderful to know you enjoy spending your spare time with us. Our team works hard to create a fun and engaging environment, and knowing that you're having a great experience means a lot to us.
If there's ever anything we can assist you with, please don't hesitate to reach out. We're always here to help!
Games are extremely tight just did the…
Games are extremely tight just did the 60 dollar deal and nothing I won maybe 40 dollars and the bonus game would not restrigger I sat and spinned 60xs on 1.00 and the clovers just kept piling up I’ve playing game for a week straight and the bonus game just won’t retrigger it’s just eating my money….another horrible site you got too put thousands on to actually win something
July 7, 2026
Unprompted review
Reply from Jackpota
Dear Tyishiayannya,
Thank you for taking the time to share your feedback with us. We truly appreciate hearing from our players, and we understand your frustration regarding your recent experience.
All of our games operate on a random number generator, which ensures that every outcome is completely random and independent of previous results. This means that each spin has the same chance of triggering a feature, regardless of past gameplay.
We understand that this can sometimes be disappointing, and we genuinely appreciate your patience. If you have any questions about how our games work or need assistance with anything else, please don't hesitate to reach out to our Customer Support Team via our Live Chat on the website or by emailing us at support@jackpota.com. We're always here to help!
Not enough promotions or discounted…
Not enough promotions or discounted packages to choose from.
July 5, 2026
Reply from Jackpota
Dear Matthew,
Thank you for taking the time to share your feedback with us. We truly appreciate hearing from our players.
We understand your thoughts regarding the promotions and discounted packages available. Your feedback is valuable to us, and we will be sure to share it with the appropriate team for consideration as we continue to improve our offerings.
If you're experiencing any issues or need assistance with your account, please don't hesitate to reach out to us directly. You can contact our Customer Support Team via our Live Chat on the website or by emailing us at support@jackpota.com.
We're always here to help and would be happy to look into any concerns you may have.
I love it all
July 5, 2026
Reply from Jackpota
Dear Angela,
Thank you for your kind words and for taking the time to share your feedback! We truly appreciate hearing from our players.
It's wonderful to know you're loving everything about your experience. Our team works hard to create a fun and engaging environment, and knowing that you're enjoying it means a lot to us.
If there's ever anything we can assist you with, please don't hesitate to reach out. We're always here to help.
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