Japanese Melody Reviews 

162
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 100 reviews, reviewers overwhelmingly had a great experience with this company and shared very positive feedback. Customers consistently praise the exceptional craftsmanship and the beautiful overall quality of the various products they received. People note that online orders arrive quickly and are safely packaged in stylish presentation boxes for gifts. Consumers also appreciate the remarkably helpful customer service team when needing quick size exchanges or order assistance. Some reviewers were not happy with the accuracy of item descriptions and the physical dimensions of jewelry. A few customers mentioned that items appeared much smaller than expected or looked quite different from promotional pictures.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting that items are well crafted and... See more

Quality

Clients share positive opinions on quality, consistently highlighting the spectacular craftsmanship,... See more

Delivery service

People report positive experiences with delivery_service, highlighting that items typically arrive very... See more

Order

Customers consistently note positive experiences with order processes that are easy to navigate and... See more

Customer service

Reviewers highlight positive aspects of customer service, describing it as awesome, quick, and considerate.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bracelet is wonderful quality … above expectations. Only thing I would do differently is I would order a special engraving on the gift box. Box is great but the word I chose “love” was on a small lit... See more

Rated 5 out of 5 stars

I recently purchased an opal and koa wood ring, and I couldn’t be happier with it. The craftsmanship is outstanding. Ring arrived in a nice wooden box, with certificate of craft and matching bracelet,... See more

Company replied

Rated 5 out of 5 stars

Bought this for a gift for my Husband and it’s a hit. The bracelet is a great price and great quality. I decided on the (L) size (which is for a little larger than average guy) and I’m glad I did as H... See more

Company replied

Rated 5 out of 5 stars

I cannot express how much I adore this bracelet. The onyx beads ground me and compliment so many of my outfits. Not only did you deliver a product that matches yours advertisement, you’ve impressed m... See more


Company details

  1. #18 of 37 best companies in Jewellery Manufacturer

Written by the company

Japanese Melody is a modern jewelry atelier rooted in Japan's timeless philosophy of craft. We create wedding bands and artistic rings that blend acient techniques, rare materials, and quiet beauty, with every piece carrying a sense of meaning.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

162 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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4.7

All reviews

(162)

96 reviews in the last 12 months

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Rated 5 out of 5 stars

I'm getting constant complements

I'm getting constant complements. It looks amazing in dark, light, and sun light. It is very comfortable, very balanced. You forget it's there. The size it true and accurate. Amazing job I will purchase more. Thank you.

April 15, 2025
Rated 4 out of 5 stars

I was shipped the wrong item. Company not responding to my emails

Update to previous one star review: company did eventually respond and claimed that my emails went into spam…. They shipped out the correct item and provided me with a shipping label to return the incorrect item at no charge. I am satisfied with this outcome. Just wish their processing was a bit more timely.

I was shipped the wrong item. I followed the instructions on the website to report the mistake and request resolution. I have not received any response to the emails I have sent.

April 13, 2025
Rated 5 out of 5 stars

Missing Ring

Missing Ring
When I received the order one of two rings that I ordered was missing. I contacted the company, and they immediately replaced the missing ring. It is wonderful to deal with an honest on-line company.
By the way, both rings are beautiful and look stunning on my hand!

April 4, 2025
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Rated 5 out of 5 stars

The rings that I received are exactly…

The rings that I received are exactly as advertised and are very beautiful. My wife and I had been looking for a set of rings that describe us as a couple and these do exactly that. The uniqueness of the rings and the shipment presentation were professional and aesthetic.

March 25, 2025
Rated 4 out of 5 stars

The Quality May Be Lacking

First, the ring box was a bit chipped; then, the ring fell out when I opened the box; then, I noticed that a sliver of wood was sticking out of the ring. Is the wooden interior of the ring not polished with a protective coating? My husband is worried about getting the wooden part wet when he washes his hands.

March 4, 2025
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Rated 5 out of 5 stars

These are beautiful rings

These are beautiful rings! Customer service is fantastic as well. I ordered the wrong size and I was able to easily return them and get the correct sizes.

February 25, 2025
Rated 5 out of 5 stars

10/10

My ring came quickly and is absolutely stunning! I would buy from this company again. Fantastic work at reasonable prices

February 14, 2025
Unprompted review
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Rated 5 out of 5 stars

Whiskey barrel ring

Ordered whiskey barrel wedding band from this company. Delivery took around 5 days. Ring has great quality and I receive many compliments already. Highly recommend Japanese Melody for anybody searching for unique jewellery

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful ring, great service

The first ring I bought for my husband for Christmas was far to large. John had told me he didn't want a ring, but when he saw it, he did. Japanese Melody exchanged it quickly for an appropriate size. The Whiskey Barrel Guitar String ring is beautiful.

January 24, 2025

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