JasionBike Reviews 

I couldn’t be happier with this e-bike. The build quality is solid, and putting it together was simple. The ride is smooth and comfortable, with plenty of power and great battery life. It’s easy to take along for camping or travel, and the portability makes it super convenient. Overall, it’s a great value for the price, and I’d definitely recommend it.

Received my EB5 Roamer quickly and in great shape. Assembly was fairly quick and easy with online instruction video. So far, so good. Test of time will tell me more about its longevity.

My EB5 Roamer ST arrived with 2 items damaged in transit. I emailed Jasion Customer Service and was promptly sent 2 replacement parts. I am very happy with the performance of my bike and the customer service provided!

These X hunter bikes have been great so far!! Durable, reliable, they have great distance. We have not found anything we don’t like so far. The company has responded promptly to all questions and met our needs. Highly recommend.

Just got back from a sailboat cruise on Lake Michigan. I recently purchased two EB7 ST bikes from you. They fold in half and were stored below deck on a custom built platform. Your bikes preformed well and are a great deal of fun to ride. It is amazng how much distance I am able to cover in a 30 minuit ride. The bike is very well built. I like the wide tire treads. I feel safe on the various terrains from paved to grassy. The throttle control seems intuitive and I often use it in the #1 pedal assist level to take off.

I bought my EB5 Roamer ST almost 2 years ago . I live in Foothills in Colorado with many hills, I have had limited rides due to surgery I had, I finally got a good long ride 2 days ago and it was wonderful, 18 miles with hills and still had 3/5 of my battery left , I am a small 250 lb person so I am really excited about the fact that I can go on extended rides and not worry about battery life .

Not only is the Jasion Hunter Pro a thoughtful design and very user friendly to operate! It has a powerful motor, smooth ride with adjustable suspension. We were extremely impressed with the packaging with the right amount of pre-assembly. We were able to follow instructions to assemble and adjust the parts not pre-assembled with ease. We reached out to customer service to assist with some questions about comparisons between models and we were very impressed with the quick, knowledgeable and friendly help we received! We are 59 and 60 years old and these bikes and Jasion Customer Service did not disappoint! 5 Stars all around!

I really like my bike. I actually purchased two, one for me and one for my wife. They were here within about a week and fairly easy to put together. I look forward to riding it more but so far it’s been a great experience. I have about 11 miles on it.

Excellent customer service and amazing bike easy to put together.

Save yourself the stress and DO NOT buy from Jasion Bike. If anything goes wrong, they will not stand behind their product or their customers. I have done everything on my end as a consumer — documenting the defective bike, sending proof of return, and following their instructions. They, on the other hand, have dragged this out for months with an “investigation” instead of simply returning my money. Their customer service is unprofessional, unhelpful, and dishonest. They take zero responsibility when things go wrong, even when the evidence is undeniable.

just to put it short and sweet. I ordered 2 x hunter bikes with 2 baskets on June 10th. July 8th, I got an email they were on their way. July 15th, I received 1 bike nothing else. I then received an email saying my order was delivered. i emailed them on this and was told the second bike was coming from a different place and would arrive in 3 days come to find out the shipping label was made that day it had not shipped yet and it was coming from 1 state over the other bike came from the east coast and I'm on the west coast. so, bike came and still no baskets at this time they said they would send me 2 phone holders for my inconvenience. 7 days later I get the baskets no phone holders. we go back and forth on this they keep saying there on back order. they then offer me 2 saddle bags if I give them a good review. This is August 18th and still no phone holders and I'm still told they don't have them. if they offered me something for a good review what's to say. just saying. be wary when dealing with this company. I'm not one to be bought and if I didn't have to pay for the return postage, I would send them back.

My front forks do not lock properly. This causes the handle bars to warble. It does not seem secure while riding. Other things on this bike work well.

I purchased a combo Jasion X Hunter and a Jasion EB7 2.0. These are awesome bikes, and we could not be any happier with the quality and customer service.

Ordered a bike on July 30th. Jasion responded very well and shipped the equipment the same day. Expected delivery in 3-5 days. FedEx tracking picked up and updated on the 2nd, 3 days after notified it had shipped..

Aug 5th I was notified the first package of the shipment was delivered. It was immediately clear it was delivered to the wrong State. It was the same address but in a different state. I immediately reached out to Jasion to try and redirect the bike to the correct address. I do not believe this was given the priority it deserved. Needless to say FedEx delivered the package and claims to now be out of the picture.

I again reached out to Jasion about shipment. Another 2 days have gone by and there has been no action taken. This is unacceptable. Even the homeowner where it was delivered to has contacted us to let us know it is there. There is no investigation needed.

The ordered shipped Confirmed by FedEx and Jasion, was delivered to wrong address (confirmed by FedEx and Jasion) reported to FedEx and Jasion by myself, confirmed delivered to wrong address by the homeowner and informed Jasion by me. This bike is very important to someone in our family. Jasion was picked because the bike was in-stock, had a good price and would be delivered quickly. This disaster could have been rectified if a response had been made when the problem was initially reported. It was not appropriately responded to and is still sitting at the wrong house 3 days later.

Maybe that is good enough for Jasion, or you the reader, but it is not for me. This is one of many reviews to come. Get me my bike asap.

I bought the X Hunter Pro Already have the electric 2.0 day and night different more comfortable brakes are also , great motor also is pretty powerful .. ...the only downside is the key under the frame sometimes is kind of pain to find the spot other than that great bike .

So I bought my wife one of these bikes about six months ago and we travel all over the country biking. She’s had absolutely no problems at all with it it’s got lots of power and I liked it so much I just sold mine and bought one of these just last week. I absolutely love it. First time out the pedal fell apart and could not be repaired so I had to buy a new one I sent them a copy of the receipt and they credited my credit card right away. That’s what you call great customer service I highly recommend this company and these bikes he will not be sorry with the performance and quality. Thank you Jasion

The Jasion X Hunter is a game-changer. Smooth ride, powerful motor, and the fat tires handle any terrain like a pro. Battery life is solid, and it looks sleek too. Couldn’t be happier with this purchase!

Watched a few videos on you tube about electric bikes and came across the Jasion X-Pro from fellow campers. Never thought I would own one, but I ended up buying two! These bikes are amazing! My wife and I ride them all over town daily. I know there new to us, but they are built well, a little heavy to fold and put under the bays of a motorhome but we make it work.

Great e bike highly recommend.

You are left to your mechanical/ electrical knowledge to fix this bike. No local bike shops will touch the bike. Email support take 2 weeks to reply back.Information they provide makes no difference.