Easy to order,product great and arrived next day will definitely use again thankyou JCB phone company
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The service was great very fast delivery and an excellent product still learning all the features on the phone and Android 14. I'll do a more thorough review later. I would like a good motorcycle moun... See more
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Bought for an elderly lady who cannot use smart phones but wants to keep in contact with friends abroad using WhatsApp The WhatsApp interphase is awful, however it’s the best out there for a du... See more
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Easy to order online. Delivered in promised time. Phone is simple and does what someone needs, intuitive menus, no gimmicks. Since it can float also good outdoors. Battery could be bigger but it has a... See more
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Company details
Written by the company
The home of the JCB Toughphone, Tough Tablet and other JCB phone accessories. We pride ourselves on making your tech tougher and more rugged than you. JCB Phones, Tablets and Accessories will allow you to use your device worry free at all times. Free Delivery. Shop Now.
Contact info
Southlands Wybunbury Lane, CW5 7HH, Nantwich, United Kingdom
- support@jcbphone.com
- jcbphone.com
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Replied to 83% of negative reviews
Typically takes over 1 month to reply
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Quite Possibly The Worst Phone Ever
I ordered this phone as a replacement for my 8” year old Dad - he previously had a CAT phone but it wasn’t 4G so was slowly stopping working. We may as well have kept that phone as it would have been just as useful!
There is nothing simple about this phone, at all. You can’t dial out easily, it makes you go through the contacts list first. The buttons are all displaced, no button actually means what you think it does and it’s probably for the best that it’s an indestructible phone because using it makes you want to throw it across the room!

Reply from JCB Phone
wonderfull phone
quick delivery,great phone for people who do not want or cannot use a smart phone.mostly set up straight from the box, a good rugged phone with a 2 year guarantee

Reply from JCB Phone

Reply from JCB Phone
We are unhappy
We are unhappy. The person at the other end cannot hear us properly. It sounds to them like we are under water.

Reply from JCB Phone
Phone call volume was very faint
Phone call volume was very faint, needing loud speaker permanently, Sent back for repair, bought a second phone to use in mean time, Repaired phone no better, and new one also very faint, So both not much use in a tough environment !!!
I bought a phone case without realising it was a half case…
I bought a phone case without realising it was a hslf case not a full case as the one I was replacing after many years. The fit was tight and it was difficult to fit the charger. Guaranteed drop tested my screen broke after a fall onto house floor laminate a short distance but landed on zhe sceen. I did message and they didnt respond.
Showed up on time
Showed up on time, setting up the phone , with the manual was very clear to understand and straight forward.

Reply from JCB Phone

Reply from JCB Phone
Never had one be for had cat phones…
Never had one be for had cat phones but getting on alright with this good

Reply from JCB Phone
Easy ordering from start to finish and…
Easy ordering from start to finish and delivery was done in speedy time. Thank you. :-)

Reply from JCB Phone
No permanent charging light
No permanent charging light
Also the charging port isn't the best as the rubber doesn't clear well enough
And the charging cable that came with it is faulty

Reply from JCB Phone

Reply from JCB Phone
The touchscreen resolution is poor
The touchscreen resolution is poor. The touchscreen itself is hard to operate and often unresponsive. The battery doesn't last the day without being charged during the course of the day. The camera is also not good. Certainly won't be buying another.
Good easy to use phone
Good easy to use phone. Caller I D writing to small and very limited choice of ringtone.
More detailed user manual needed had to Google for some options
It's a good phone
It's a good phone, it arrived quickly. It works. No headphone socket so I had to get a set of Bluetooth headphones. Apart from that everything is fine so far.

Reply from JCB Phone
JCB Tradesman 30
JCB Tradesman 30. A good value robust phone as expected. Delivery was very prompt.
Instructions for use are a bit limited ( for low-tech user) but good on-line help is available.
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