JD Sports, Ireland Reviews 

22,530
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 1,385 reviews, reviewers had a great experience with this company. Customers love the wide selection of sporting brands available and consistently find the online ordering process exceptionally smooth and straightforward. People frequently praise the fast delivery service, noting that packages arrive promptly and without any trouble. However, some people mentioned issues with incorrect sizing or items unexpectedly going out of stock after completing the online purchase. Some reviewers were not happy with long waiting times in physical stores and experienced difficulties when trying to resolve order problems or returns. A few consumers also noted that customer support could be improved when dealing with missing shipments.

What people talk about most

Product

People report ambiguous experiences with product quality and availability. Many consumers praise the vast... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast dispatch times and... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between shoppers. While many... See more

Staff

Reviewers highlight ambiguous aspects of staff, presenting heavily split opinions on customer service. On one... See more

Service

Consumers express satisfaction and delight with the service provided. Reviewers frequently highlight the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am really happy with my shoes from JD Sports. They are super comfortable, fit perfectly, and are great for everyday wear. Excellent quality and a great shopping experience. Highly recommend. 👟❤️

Company replied

Rated 4 out of 5 stars

Ordered 2 pairs of kids trainers. A day after payment was made got a notification that one was out of stock and had to wait on refund. I ordered a different pair and they arrived before the first orde... See more

Company replied

Rated 4 out of 5 stars

Had no problems with order or delivery all great but the the fact there is no click and collect or store pick up in Galway store anymore would put me off a little for the convenience 🙂

Company replied

Rated 4 out of 5 stars

I have to say ordering online was easy but I kind of taught when you do click and collect you would have been able to collect thatvday or next.We could also look at staff in the shop not very help ..h... See more

Company replied


Company details

  1. Clothing Store

About JD Sports, Ireland

Written by the company

JD Sports - where sports fashion meets street style. With all the hottest collections from Nike, adidas, Vans and more, JD is the undisputed King of Trainers and unrivalled in our selection of brands. New and exclusive products land in-store and online daily, making JD your one-stop hot spot for top trending fashion. Head to JD now to shop the hottest looks to freshen up your 'fit!

Contact us via Customer Care

Contact info

3.8

Great

TrustScore 4 out of 5

23K reviews

5-star
4-star
3-star
2-star
1-star

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3.8

All reviews

(22,530)

1,428 reviews in the last 12 months

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Rated 4 out of 5 stars

Delivery very quick

Delivery very quick, price in sale
Handy for my pocket.

August 6, 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
JD Sports Customer Care Team

Rated 5 out of 5 stars

Ordering on line was very easy and the…

Ordering on line was very easy and the order was delivered within a few days with no hassle.

August 6, 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
JD Customer Care Team

Rated 5 out of 5 stars

I got exactly what I ordered online and…

I got exactly what I ordered online and delivery to my local store was very prompt!

July 27, 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
JD Customer Care Team

Rated 5 out of 5 stars

The staff at swords were amazing and so…

The staff at swords were amazing and so helpful

August 6, 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
JD Customer Care Team

Rated 5 out of 5 stars

Its was good

Its was good

August 6, 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
JD Customer Care Team

Rated 5 out of 5 stars

Friendly

Friendly, fast and helpful service

August 11, 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
JD Customer Care Team

Rated 5 out of 5 stars

Very good and very quick delivery

Very good and very quick delivery, I was not happy with the size one 1/3 t shirts i bought. But that has nothing to do with JD, JD is awesome and quick.

August 11, 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
JD Customer Care Team

Rated 1 out of 5 stars

Item was not delivered

Item was not delivered

August 11, 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at jdsports.co.uk/customer-service/contact/

Thanks again for your time,
JD Sports Customer Care Team

Rated 5 out of 5 stars

Everything arrives on time and without…

Everything arrives on time and without errors. This store has earned my respect for its professionalism.

August 10, 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
JD Customer Care Team

Rated 1 out of 5 stars

My T shirt arrived with a security tag…

My T shirt arrived with a security tag still attached. I had two options drive 40 minutes to local JD store or post back. I emailed customer service, printed email and sent the t shirt back and expected to get speedy turn around. All I wanted was the t shirt I ordered without a security tag. I contacted Customer Service, was informed t shirt was on the way back to me. Nothing for 3 days then I receive a refund into my account and the t shirt never arrived. Extremely disappointed with the JD online experience.

July 31, 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at jdsports.co.uk/customer-service/contact/

Thanks again for your time,
JD Sports Customer Care Team

Rated 5 out of 5 stars

Every one is happy

August 5, 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
JD Customer Care Team

Rated 4 out of 5 stars

Great quality and fast delivery

Great quality

August 5, 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
JD Sports Customer Care Team

Rated 5 out of 5 stars

Excellent service

Excellent service, excellent delivery service

May 7, 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
JD Customer Care Team

Rated 1 out of 5 stars

There was a security tag on a pair of…

There was a security tag on a pair of socks. I purchased them online so i woudnt have to go into the store itself.

August 5, 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at jdsports.co.uk/customer-service/contact/

Thanks again for your time,
JD Sports Customer Care Team

Rated 5 out of 5 stars

The right job

Simple transaction
Great service and delivery
Easy to deal with.

August 10, 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
JD Customer Care Team

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery

August 10, 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
JD Customer Care Team

Rated 5 out of 5 stars

Amazing costumer service great help…

Amazing costumer service great help finding what I was looking for very friendly made everyone welcome

August 10, 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
JD Customer Care Team

Rated 5 out of 5 stars

I've been wanting to buy a t-shirt for…

I've been wanting to buy a t-shirt for about two months now, but they don't have size M. The website doesn't give me the option to notify me when my size is available so I can make the purchase.

Score Draw Scotland '96 Retro Goalkeeper
Home Shirt. Green and yellow

August 5, 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
JD Customer Care Team

Rated 5 out of 5 stars

Staff are friendly and helpfull

Staff are friendly and helpfull

August 10, 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
JD Customer Care Team

Rated 4 out of 5 stars

Always great service from jd sports…

Always great service from jd sports Ireland and in store only reason I didn't give 5 star is because you can't order click and collect on the app only delivery but if I go on the website I can do this hopefully jd can explain why this isn't possible on the app

August 10, 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
JD Sports Customer Care Team

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