Stay away from JENDE! Their customer service is terrible. I have contacted JENDE regarding faulty (major) part of the system and even though they have admitted the part was faulty in their first gener... See more
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The service is excellent, insightful and guiding to what you need and not selling what you don’t need or won’t benefit from. The knives are excellent, razor sharp and Tom is very genuine in helping.... See more
I’ve never once trusted a company as much as I trust Jende- top of the line products, and Tom is an example of a great business owner who truly cares about each customer and will treat you right. I’ve... See more
Company replied
I would def recommend Jende Industries, I had a good experience ordering from them and there products are actually good. I bought the kangaroo strops and the diamond emulsions, the emulsions are not t... See more
Company replied
Company details
Written by the company
Jende Industries is currently an international company with facilities in the US, Australia, Malaysia, and Taiwan. Ironically, we had no intentions of becoming a sharpening-based company. But as fate would have it, in 1999 we started sharpening (poorly) and fell into the rabbit hole - deeply. Fast forward after several years of trial and a whole lot of error, and Jende Industries was started in 2004 with a single product - the Jende Reed Knife. The name and the knife quickly became associated with sharpness and quality in the world of oboe, bassoon, and clarinet. From there we branched out into different realms of sharpeningdom, including kitchen knives, woodworking, scissors, and straight razors; and despite getting kicked off all the hip forums and discussion lists of the day, started becoming known as a respectable source of sharpening knowledge and equipment.
Contact info
E Girard Pl 1900, 80113, Englewood, United States
- 1-323-315-0353
- Sales@jendeindustries.com
- jendeindustries.com
This is a great all in one kit!
This is a great all in one kit. I wondered what tools I needed to repair some game carts and this set is exactlly what I needed. Even used it to repair my van's key fob.
April 9, 2019
Unprompted review
Reply from Jende Industries
We are not sure what you got from us.... But hey if it helped you then ROCK ON!
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Bought sharpening stones from…
Bought sharpening stones from Jendeindustries. Postage was quick.
Communation was excellent.
April 9, 2019
Unprompted review
Reply from Jende Industries
Thanks... Must have been some other company, as we try to avoid any communication at all cost once we have your money and always ship it when the feeling moves us (Not often) :) Glad you are happy!
Fantastic professional grade products.
April 9, 2019
Unprompted review
Reply from Jende Industries
Thank you Lawrence, Are you sure you ordered from us? I mean Professional just does not describe any of us at Jende and our products are like they were made by a blind mentally challenged child at camp..... Well, come to think about it that pretty much describes us... ok nevermind. Thanks :)
Reply from Jende Industries
Thanks, and your Check is in the mail for the great review :)
Reply from Jende Industries
Thank you always glad you enjoy!
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For sure the best site for selling…
For sure the best site for selling knife sharpening items
April 8, 2019
Unprompted review
Reply from Jende Industries
Thank you we are very happy you liked them!
Great products
Great products, shipping is improving and getting faster, and they have what I want at better quality too!
April 8, 2019
Unprompted review
Reply from Jende Industries
Thank you, Shipping is getting better as we now decided to start actually sending items out after you paid for it, instead of just keeping all your money and resale the item 4 more times! :)
Hard to catch
Hard to catch, when they post to store, these ultra fine Spyderco KME stones fly of the virtual shelves. Otherwise, Jende has the best selection of kme stones and strops and compounds for the DIY sharpeners. Spend loads of money with Jende Industries.
April 8, 2019
Unprompted review
Reply from Jende Industries
Agree those damn stones are always gone before we have them restocked. As for your money... We think you are holding out on us and still have money for food and gas and apparently internet, this is unacceptable you need to place another order ASAP!
Reply from Jende Industries
Thank you, and we hope it brings you many more years of use in your kitchen, murdering, dismembering or whatever else you might use it for.
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Love the Reed Knife & Sharpening Tool!
I heard about Jende Oboe reed knives via a friend whose opinion I trust. I totally love my knife and the clever, easy to carry, light sharpening tool. The knife keeps its edge and is so easy to sharpen. Thank You so much for making such wonderful tools!
April 8, 2019
Unprompted review
Reply from Jende Industries
Well thank you and you are welcome. It has come as a great shock to us that we made quality products, we will put an end to this immediately. Cutting into our profits...... :)
Great strops.
April 8, 2019
Unprompted review
Reply from Jende Industries
Thanks and glad they work for you!
Excellent customer service
I had the misfortune of placing an order during a server upgrade of some sort, so I didn't receive any automated communications regarding the order. However, upon reaching out to Jende they responded very quickly and provided the tracking number for my package. It arrived in a timely manner, and I am very pleased with the products. Will definitely be ordering again!
April 8, 2019
Unprompted review
Reply from Jende Industries
Well, thank you most the time it just ends with "I had the misfortune of ordering from Jende" But hey thanks we made it past that part with you! :)
A great product and good customer…
A great product and good customer service/delivery
April 8, 2019
Unprompted review
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Always great service and great prices
Always great service and great prices. Will definitely order from them again and recommend without hesitation.
April 8, 2019
Unprompted review
Reply from Jende Industries
Thank you, and we are so happy to see we fooled you so well... We will now continue to phase 2 world domination.
Jende has a great selection and…
Jende has a great selection and reasonable prices. If you are into knife sharpening then Jende is the place to go.
April 4, 2019
Unprompted review
Reply from Jende Industries
Thanks, we are glad you like it.
I was shopping for a good reed knife…
I was shopping for a good reed knife and came accross Jende. Chris Tayler was out of town, in Taiwan actually, but still took the time to discuss the appropriate knife and give me an overview of the company. Chris represented the company with such professionalism that I’ll never go anywhere else and I’ll never forget the level of care I received from him. Also, I’ve had the knife for quite some time now and I absolutely love it. I still haven’t had to sharpen it!
April 3, 2019
Unprompted review
Reply from Jende Industries
Thank you, it is very off character of Chris Taylor. he is the resident jerk for the company, if you need to be insulted or just bashed Chris is our guy!
We are glad you had an awesome experience, we will be sure to beat Chris severely for this misstep of his. :)
Tom, of Jende Industries, is a sharpening wizard
Tom is a sharpening wizard. His knowledge of his products and the art of sharpening is second to none. It’s amazing how he manages to ship from Taiwan and have things arrive stateside quicker than any of his competors I’ve tried who are actually in the states.
April 3, 2019
Unprompted review
Reply from Jende Industries
Well if by Wizard you mean how your $300 knife and Tom disappear as soon as you hand it to him then yes he is a wizard, it is truly magical!
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I was never able to sharpen this knife
I was never able to sharpen this knife to my standards - it didn’t seem sharp when I got it and didn’t seem sharp after I paid the dealer I bought it from to sharpen it. I found a friend who was a Jende fan and gave it to him.
April 3, 2019
Unprompted review
Reply from Jende Industries
The issue is with some people who are not able to sharpen correctly, then this is a common problem. Those who are die-hard fans love it because of the steel we use and the hardening process we do gives a lasting edge, if sharpened correctly, that will outlast any of the competition out there.
Ordered a Spyderco stone for my KME
Ordered a Spyderco stone for my KME.
Quick service good price.
Great selection.
April 2, 2019
Unprompted review
Reply from Jende Industries
We will make sure to charge more and reduce selection this will not happen again on our watch! :)
Took a little while to dispatch but…
Took a little while to dispatch but excellent quality products, exactly as described
April 2, 2019
Unprompted review
Reply from Jende Industries
Thanks glad you got everything and enjoy it.
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