Jende Industries Reviews 64

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Stay away from JENDE! Their customer service is terrible. I have contacted JENDE regarding faulty (major) part of the system and even though they have admitted the part was faulty in their first gener... See more

Rated 5 out of 5 stars

The service is excellent, insightful and guiding to what you need and not selling what you don’t need or won’t benefit from. The knives are excellent, razor sharp and Tom is very genuine in helping.... See more

Rated 5 out of 5 stars

I’ve never once trusted a company as much as I trust Jende- top of the line products, and Tom is an example of a great business owner who truly cares about each customer and will treat you right. I’ve... See more

Company replied

Rated 5 out of 5 stars

I would def recommend Jende Industries, I had a good experience ordering from them and there products are actually good. I bought the kangaroo strops and the diamond emulsions, the emulsions are not t... See more

Company replied

Company details

  1. Kitchen Supply Store
  2. Furniture Store

Written by the company

Jende Industries is currently an international company with facilities in the US, Australia, Malaysia, and Taiwan. Ironically, we had no intentions of becoming a sharpening-based company. But as fate would have it, in 1999 we started sharpening (poorly) and fell into the rabbit hole - deeply. Fast forward after several years of trial and a whole lot of error, and Jende Industries was started in 2004 with a single product - the Jende Reed Knife. The name and the knife quickly became associated with sharpness and quality in the world of oboe, bassoon, and clarinet. From there we branched out into different realms of sharpeningdom, including kitchen knives, woodworking, scissors, and straight razors; and despite getting kicked off all the hip forums and discussion lists of the day, started becoming known as a respectable source of sharpening knowledge and equipment.


Contact info

4.0

Great

TrustScore 4 out of 5

64 reviews

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Rated 5 out of 5 stars

Tom is one of the best guys you can do…

Tom is one of the best guys you can do business with. He is very knowledgeable and informative. He does not ever try to over sell you on anything. He answers your questions and gives suggestion on what you’re looking for. Jendes products are top quality as well.

April 2, 2019
Unprompted review
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Reply from Jende Industries

Yes, Tom has mastered the art of the lie he can convince you that you're a chicken, and he always suggests you transfer all your funds to Jende accounts in full. :)

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Rated 5 out of 5 stars

The company is doing all they can…

The company is doing as much as they can. I found that the acetylene nut on the torch set was bad. I contacted them and with out questioning me they sent another torch set. Unfortunately it was bad also. So I bout a nut from a different supplier and installed it. Now I have one working torch set.

April 2, 2019
Unprompted review
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Reply from Jende Industries

Thanks Kurt. We maybe should shut up with a 5 star review but.. We do not sale those :) we have knife sharpening gear of reed knives or chef gear?

Rated 5 out of 5 stars

Jende provides great products

Jende provides great products! I have 2 of their knife rolls as well as a number of knife sharpening stones and other products. All are great!! And I can't speak highly enough of their customer service!! Very highly recommended!!

April 2, 2019
Unprompted review
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Reply from Jende Industries

Thank you and we are very pleased we have tricked you so well it shows that we are getting better at faking it. Next stop world domination!

Rated 5 out of 5 stars

They have everything I need..great…

They have everything I need..great prices fast service...I have never had any issues

April 1, 2019
Unprompted review
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Reply from Jende Industries

Thank you, we promise to try harder for you. We will make every effort to give you lots of issues, we do not feel it is right that you feel left out. :)

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Rated 5 out of 5 stars

I've been using Jende for many years

I've been using Jende for many years. On more than one occasion they had a product I needed when I could not find it elsewhere. They were also very helpful and knowledgeable about products when I had questions. They have been a step or two above other vendors who are not as knowledgeable about products and sharpening in general. The prices are competitive. Great consumer oriented place to shop.

April 1, 2019
Unprompted review
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Reply from Jende Industries

Yes, we can instruct you on the back of a ceramic mug technique or the car window, We are so awesome it really is hard being us.
We should take a few moments to just really get into how freakin awesome we really are but we fear this is not long enough and you really don't feel like reading a war and peace size post. :)

Rated 5 out of 5 stars

Everything as promised

Everything as promised, no complaints.

April 1, 2019
Unprompted review
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Reply from Jende Industries

We apologize and will work harder to make sure we steal items from your box before it ships next time. And we will for sure try to offend you some way so you can complain.
It hurts us deeply to feel like we have failed you in this :)

Rated 5 out of 5 stars

Friendly customer service and really…

Friendly customer service and really cool products for sharpening all kinds of blades

April 1, 2019
Unprompted review
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Reply from Jende Industries

We are all sitting here scratching our heads wondering who you talked to because all of us are jerks here!

:)

Rated 5 out of 5 stars

diamond sharping sheets are best system I have used

Products are really good. I like the diamond sharping sheets. However the shipping to Germany means I have to go to the customs office to import the product.

April 1, 2019
Unprompted review
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Reply from Jende Industries

Thanks, we hope soon to be opening a location in Germany.

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Rated 5 out of 5 stars

Outstanding Customer Service

Jende Industries has an outstanding management and support team!

They sell high quality knives, sharpening stones, reed cutters and other accessories.

The company ships globally!

April 1, 2019
Unprompted review
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Reply from Jende Industries

We only ship Weapons, drugs, and humans globally. If you are in the market for a new container feel free to contact us!

Rated 5 out of 5 stars

Jende is a cut above the rest

Everything you need to keep your knives in perfect condition. Jende is the sharpest company with the sharpest people and greatest customer service on earth.

April 1, 2019
Unprompted review
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Reply from Jende Industries

"Jende is a cut above the rest" ahh we see what you did there. ;) Trying to be cleaver. Stop stealing our thunder damn it, get your own review page to be cleaver. :)

Rated 4 out of 5 stars

Good selection of products....

Good selection of products and customer service but somewhat expensive.

April 1, 2019
Unprompted review
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Reply from Jende Industries

So do you feel firstborn, livers and kidneys are expensive? Can we ask you a question? How much did any of those cost you to make??? Right so tell me again how expensive was it really?
You can function on one kidney.
Our more pricy items are an arm and a leg (literally) and at times we will take Cornias, hearts, lungs.
As you can see we are very flexible.

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Rated 5 out of 5 stars

Beautiful knife bag

Beautiful knife bag; has held up for many years, only needed a couple rivets replaced. It just looks better with age. I get compliments on it all the time.

April 1, 2019
Unprompted review
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Reply from Jende Industries

Thank you for the great compliment.
If you have had any problems please let us know the bag has a lifetime warranty and we would love to help you. Again thank you!

Rated 5 out of 5 stars

Jende went out of their way to help me

Jende went out of their way to help me. There was a product that I was looking for that was out of stock for a long time. I sent an email asking if it would be in stock and they were able to find it for me. Great service

April 1, 2019
Unprompted review
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Reply from Jende Industries

Thanks and always try our best to help if we can!

Rated 5 out of 5 stars

I would def recommend Jende Industries

I would def recommend Jende Industries, I had a good experience ordering from them and there products are actually good. I bought the kangaroo strops and the diamond emulsions, the emulsions are not that cheap crap like chef knives to go has. I also purchased some spyderco stones for my KME . Overall they are top notch with fast shipping and good communication.👍

April 1, 2019
Unprompted review
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Reply from Jende Industries

Thanks, We do not carry the cheap stuff like those other guys we only carry the expensive fake stuff we can pawn off on unsuspecting chumps...errr I mean customers... :) We are happy you love the products and thanks!

Rated 5 out of 5 stars

The Holy Mecca of Sharp

B. Thomas Blodgett is always helpful and open to offering expert advice whethering your making a purchase or not.

April 1, 2019
Unprompted review
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Reply from Jende Industries

Yeah he likes to babble and never makes any sense, We always find Tom is very helpful when we can not get to sleep and are trying to kick an addiction to sleeping pills. That my friend is where Tom thrives... Put you to sleep like a baby listening to him go on.

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Rated 5 out of 5 stars

Great products and incredibly timely…

Great products and incredibly timely response. Products arrive when expected and are well packaged for shipment.

April 1, 2019
Unprompted review
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Reply from Jende Industries

Really? We normally just toss them in a ziplock bag and a label on it written in crayon, as for arriving when expected thank god you only expected them in your lifetime it was a little rushed for us but hey at least you can enjoy them instead of your grandkids. Thanks!

Rated 5 out of 5 stars

Exceptional

April 1, 2019
Unprompted review
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Reply from Jende Industries

We are exceptionally lazy, ugly, overweight and well exceptionally disliked :( But hey Thanks for reminding us.

Rated 5 out of 5 stars

I have purchased 5 different products…

I have purchased 5 different products from the Maestro Wu line and all have proven to be excelleent knives/cleaverrs.

April 1, 2019
Unprompted review
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Reply from Jende Industries

We are glad you like the knives and hope to have many loyal customers like yourself (give us more money) Thanks for the awesome review!

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