Jericho Skincare ANZ Reviews 

415
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and the wonderful overall quality of the natural skincare products. People genuinely appreciate the pleasant fragrances, noting that the hydrating lotions absorb easily into the skin without feeling greasy or heavy. Buyers also enjoy receiving lovely free samples with their purchases, making online shopping a convenient and satisfying endeavor. Though some customers experienced minor issues with item availability, noting that certain favorite items were discontinued or suddenly out of stock after ordering. A few consumers also mentioned packaging details, container labeling, or specific formulas not fully meeting their personal expectations.

What people talk about most

Product

Consumers find product to be positive, highlighting consistent quality, lovely scents, and suitability for... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt and fast shipping times.... See more

Quality

Users describe positive interactions with quality, noting that the items feel beautiful, smell divine, and... See more

Service

Customers consistently note positive experiences with service, highlighting reliable and prompt support.... See more

Order

Reviewers mention positive feedback about order, noting that online purchasing is a breeze with an easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you Jericho for my "Black Pearl" hand & nail cream which I think will stay with me forever. I enjoy cleansing & brushing my nails following up with an application of "Black Pearl" to rejuvenate... See more

Rated 5 out of 5 stars

I always give my purchases as gifts and everyone is very satisfied with their products and this last order was no different. In fact one friend asked if I could get some replacement items which I did... See more

Rated 5 out of 5 stars

Beautiful product and I was able to purchase it at half price! Website is easy to use. Online purchasing is a breeze with quick delivery and great communication. Product arrived beautifully package... See more

Rated 5 out of 5 stars

If you are wanting a papaya fragrance then DSM has a body butter cream for you. I enjoy an apricot aroma & this is accomplished with the passion fruit. A lovely cream to apply to skin after a shower.

Company replied


Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier
  3. Cosmetics Industry
  4. Cosmetics Store

Written by the company

Jericho Skincare is an exclusive importer and distributor of the world’s most renowned Dead Sea and professional skincare brands. We proudly bring you the finest collections from Jericho Cosmetics, Mon Platin, Sea of Spa, Bio Spa, Bio Marine, Black Pearl, Alternative Plus, Gold Benefits, Snow White, Genesis Herbs, Cannabio, Skin Relief, Juman Dead Sea and more. Each brand is carefully selected for its commitment to quality, innovation, and visible skincare results. Our mission is to make luxurious, nature-based skincare accessible throughout Australia and New Zealand. By combining Dead Sea minerals, vitamins, botanical extracts, and scientifically-proven actives, our partner brands deliver solutions that hydrate, restore, and rejuvenate - from daily facial care to indulgent spa-grade treatments. All Jericho products are manufactured in ISO/GMP certified facilities. Our Philosophy: At Jericho Skincare, we believe beauty should be both natural and effective. Every product in our portfolio embodies this balance — blending the healing properties of Dead Sea minerals with modern skincare science to achieve radiant, healthy-looking skin. Our Products: From anti-ageing serums and hydrating creams to nourishing body butters and hair treatments, our brands share a passion for ethical beauty, cruelty-free formulas, and premium ingredients. Whether you’re searching for Dead Sea minerals, black caviar extract, 24-carat gold infusion, or botanical oils, Jericho Skincare ANZ connects you with authentic products designed to transform your skin. Our Promise: 100% authentic brands imported and distributed exclusively by Jericho Skincare ANZ Premium skincare, body care and hair care for all skin types Fast, reliable shipping across Australia and New Zealand Dedicated customer support and expert product guidance Experience the difference of real Dead Sea and professional cosmetic formulas - delivered exclusively for you by Jericho Skincare Australia & New Zealand.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

415 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(415)

90 reviews in the last 12 months

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Rated 1 out of 5 stars

Products not cruelty free/vegan friendly

According to data online, the company claims to be cruelty free/vegan friendly, which in my opinion is a misleading marketing advertising. I bough 3 products, all of them with animal derived products. Big disappointment. I didn't check the ingredients initially because I trusted Jericho's online claims: “…All Jericho products are paraben free, vegan friendly and not tested on animals. All products are FDA approved and manufactured in ISO/GMP certified facilities…”
“…All products are ISO and GMP certified, approved by the FDA and carry European CPNP. All our products are free from Paraben, animal ingredients and are not tested on animals…” Unfortunately, these claims mislead the public to believe that the products are cruelty free (not tested on animals is a different thing), but sadly, whenever there is animal exploitation, there is cruelty in one way or another. There is no way to avoid it. The company has refunded me the money now and I thank them for their understanding, but more than that, I hope they correct their statements.

November 24, 2024
Jericho Skincare ANZ logo

Reply from Jericho Skincare ANZ

Dear Marcos, All our products are cruelty-free and have not been tested on animals. Some of our products are vegan-friendly. As stated in our Terms & Conditions, we are doing our best to provide the most accurate product description, though it's the customer's responsibility to review the product ingredients provided for every product on our website and decide whether the product is suitable for their needs prior to purchasing. Also, we offer flexible returns. If you require further information or assistance, please do not hesitate to contact our support team via email: sales@jerichoskincare.com.au

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Rated 5 out of 5 stars

Amazing company

Super fast postage, amazing products. I really pleased with this company, the products make my hair super amazing each time i use them.

November 4, 2024
Rated 5 out of 5 stars

Happy Customer

This is my third order from the store. The quality of the products and the level of customer service are exceptional. I appreciate the complimentary samples provided, as it is beneficial to evaluate products prior to committing to a purchase. Thank you!!

October 31, 2024
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Rated 5 out of 5 stars

I always buy the Jericho hand cream

I always buy the Jericho hand cream. After putting through my order, they contacted me saying that they had a special where for every hand cream you got a free foot cream. They then asked me which ones I would like. I replied straight away, hoping that they got my email before they sent my order. What I received was amazing!! Not only did I receive my 3 extra foot creams but I also received 9 sample packs.
Thank you so much Jericho.

October 13, 2024
Rated 5 out of 5 stars

Exceptional products and do

Communication was very responsive and helpful. The products I received in lieu of the discontinued products I normally used were of excellent quality. I was given sample products to allow me to choose something that worked for me and also a little gift to make my day.

September 15, 2024
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