Jericho Skincare ANZ Reviews 

415
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and the wonderful overall quality of the natural skincare products. People genuinely appreciate the pleasant fragrances, noting that the hydrating lotions absorb easily into the skin without feeling greasy or heavy. Buyers also enjoy receiving lovely free samples with their purchases, making online shopping a convenient and satisfying endeavor. Though some customers experienced minor issues with item availability, noting that certain favorite items were discontinued or suddenly out of stock after ordering. A few consumers also mentioned packaging details, container labeling, or specific formulas not fully meeting their personal expectations.

What people talk about most

Product

Consumers find product to be positive, highlighting consistent quality, lovely scents, and suitability for... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt and fast shipping times.... See more

Quality

Users describe positive interactions with quality, noting that the items feel beautiful, smell divine, and... See more

Service

Customers consistently note positive experiences with service, highlighting reliable and prompt support.... See more

Order

Reviewers mention positive feedback about order, noting that online purchasing is a breeze with an easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you Jericho for my "Black Pearl" hand & nail cream which I think will stay with me forever. I enjoy cleansing & brushing my nails following up with an application of "Black Pearl" to rejuvenate... See more

Rated 5 out of 5 stars

I always give my purchases as gifts and everyone is very satisfied with their products and this last order was no different. In fact one friend asked if I could get some replacement items which I did... See more

Rated 5 out of 5 stars

Beautiful product and I was able to purchase it at half price! Website is easy to use. Online purchasing is a breeze with quick delivery and great communication. Product arrived beautifully package... See more

Rated 5 out of 5 stars

If you are wanting a papaya fragrance then DSM has a body butter cream for you. I enjoy an apricot aroma & this is accomplished with the passion fruit. A lovely cream to apply to skin after a shower.

Company replied


Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier
  3. Cosmetics Industry
  4. Cosmetics Store

Written by the company

Jericho Skincare is an exclusive importer and distributor of the world’s most renowned Dead Sea and professional skincare brands. We proudly bring you the finest collections from Jericho Cosmetics, Mon Platin, Sea of Spa, Bio Spa, Bio Marine, Black Pearl, Alternative Plus, Gold Benefits, Snow White, Genesis Herbs, Cannabio, Skin Relief, Juman Dead Sea and more. Each brand is carefully selected for its commitment to quality, innovation, and visible skincare results. Our mission is to make luxurious, nature-based skincare accessible throughout Australia and New Zealand. By combining Dead Sea minerals, vitamins, botanical extracts, and scientifically-proven actives, our partner brands deliver solutions that hydrate, restore, and rejuvenate - from daily facial care to indulgent spa-grade treatments. All Jericho products are manufactured in ISO/GMP certified facilities. Our Philosophy: At Jericho Skincare, we believe beauty should be both natural and effective. Every product in our portfolio embodies this balance — blending the healing properties of Dead Sea minerals with modern skincare science to achieve radiant, healthy-looking skin. Our Products: From anti-ageing serums and hydrating creams to nourishing body butters and hair treatments, our brands share a passion for ethical beauty, cruelty-free formulas, and premium ingredients. Whether you’re searching for Dead Sea minerals, black caviar extract, 24-carat gold infusion, or botanical oils, Jericho Skincare ANZ connects you with authentic products designed to transform your skin. Our Promise: 100% authentic brands imported and distributed exclusively by Jericho Skincare ANZ Premium skincare, body care and hair care for all skin types Fast, reliable shipping across Australia and New Zealand Dedicated customer support and expert product guidance Experience the difference of real Dead Sea and professional cosmetic formulas - delivered exclusively for you by Jericho Skincare Australia & New Zealand.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

415 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(415)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Happy to order from Jericho once again…

I was very happy to come accross to Jericho Skincare on Facebook recently. Happy, because I have purchased a body scrub and a mud mask from Jericho few years back at the shopping centre presentation and loved both items then. So, have ordered them once again. Jericho delivered it quickly and I fully recommend their products to anyone.

July 21, 2024
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Rated 4 out of 5 stars

Quick delivery

I have purchased twice now & delivery has been very quick. Just started using the product but all is good so far.

June 13, 2024
Rated 5 out of 5 stars

Talia Mud day & Aquamarine eye cream

The products are presented beautifully, with care and thought. The quality of the moisturisers I purchased present great value, and are of excellent quality. I have purchased from Jericho previously and am once again, extremely happy with the products and experience. Excellent.

June 13, 2024
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Rated 5 out of 5 stars

Friendly and excellent service

Prompt delivery and packaging was great. Had issue with one of the item and customer service replied honestly and quickly and follow up with alternative options which was promptly delivered. Keep up the good work.

June 10, 2024
Rated 1 out of 5 stars

Have not received my purchase yet.

Have not received my purchase yet.
It's a week late

May 19, 2024
Jericho Skincare ANZ logo

Reply from Jericho Skincare ANZ

Dear Luke, We are sorry to hear that the delivery of your order is being delayed. Please check your email. We have offered you a few options for resolving the issue while the investigation with Australia Post regarding the delayed parcel is progressing.

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Rated 5 out of 5 stars

Fantastic products

Fantastic products, easy to order & our package was received very quickly - within a week from ordering, it was a lovely surprise, thank you.

March 21, 2024
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Rated 1 out of 5 stars

I purchased several products from this…

I purchased several products from this company. This is the 2nd jar I couldn’t open. It was sealed closed. The company wanted me to send back the jar at my expense or drive sever miles to return the jar. Not a very nice way to do business. I will never order from them again.

March 25, 2024
Unprompted review
Jericho Skincare ANZ logo

Reply from Jericho Skincare ANZ

Dear Sharon,

Thank you for your recent review. We apologize for any confusion, but we would like to inform you that we only sell our products within Australia and New Zealand. Since you are located in the US, we believe that you may have left your review for the wrong company.

We understand that you had an unpleasant experience, and we are sorry for any inconvenience caused. However, we kindly suggest that you reach out to the retailer you purchased from to resolve the issue.

Kind regards, Jericho Skincare ANZ

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