I contacted customer service to report when I received my order and it was missing a makeup brush. The rep was apologetic and said they would ship the brush. I received a package, but it was eye sh... See more
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Review summary
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I ordered the foundation because I have used it before and it is easy to apply, but I have arthritis and found it was very difficult to push the button to get it to spray. Also how about a spray bott... See more
I've been using Jerome Alexander makeup for several years and have never been disappointed. I love the coverage and the fact that it always looks fresh. I am very happy with the results.
best make up EVER ! I have tried them al from Chanel to Lancome to Clinique etc. etc. etc. Jerome Alexander by far outweighs any of the others. Just brilliant consistence, appearance and coverage.
Company details
- #14 of 29 best companies in Cosmetics Industry
- #78 of 145 best companies in Health and Beauty Shop
Written by the company
💄 Makeup + Skincare 🌱 🎉 Celebrating 55+ Years of Beauty ✨ Makeup doesn't have to be expensive to work 📸 #JeromeAlexanderCosmetics
Every Woman Deserves to Feel Beautiful!
Written by the company
- Makeup doesn't have to be expensive to work.
- Jerome Alexander, the man behind the makeup, has always had women in mind when creating makeup. He believes that his biggest role in the beauty industry has always been to be an educator. Jerome has dedicated most of his career to teaching women how to look their best and enhance their beauty—without the help of a makeup artist—and instead, become their own makeup artist. Jerome Alexander will teach you everything that you need to achieve your flawless, picture-perfect look.
Free Shipping on Orders $49+
30 Day Customer Satisfaction Guarantee
If for any reason you’re not satisfied with your shipment, you are entitled to a full refund (less s&h) within 30 days of your purchase.
All Jerome Alexander products come with our 30-day, money-back satisfaction guarantee. For any questions about our products, orders, or returns, please contact Customer Service at support@jeromealexander.com.
Contact info
15820 Euclid Avenue, 91708, Chino, United States
- 1-888-886-6304
- support@jeromealexander.com
- jeromealexander.com
4.3
Excellent
10K reviews
Hasn’t replied to negative reviews
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I wrote to your company because I…
I wrote to your company because I cannot get a telephone number to call you directly my last order I received from you the bottle will not spray I asked if you could send a new bottle with no response from you very disappointed I cannot get anyone there to respond to me very poor customer service with your company s reply back would have been nice since I order from you quite often this is the first time this has happened to me
March 2, 2026
This is the best stuff I've ever used…
This is the best stuff I've ever used it makes your face look great I had only used it when I was going out somewhere nice I didn't want to use it for every day but I'm 63 years old and I need something like that for everyday but I'm really expensive of it and you know it's okay but it looks great on your face it doesn't look caked on it's smooth even if you have a little bit of wrinkles it still looks great and it stays on I'm thinking I probably should have got maybe a little darker color for summer but it matches my skin good it's great stuff I should have been ordering it for a long time but like I said when I go out just to everyday I just use cheap stuff and I'm going to the point I can't use cheap stuff everyday anymore
March 11, 2026
A natural finish for my fair skin.
I really, really like the airbrush products. I am a senior woman and have fair skin. This product is so light, while still covering well. It looks so natural.
March 10, 2026
I have been using this product for a…
I have been using this product for a while and I always love it the way my skin looks
March 10, 2026
Love the way my skin looks
Love the way my skin looks. I’m 75 and it’s hard to find the right makeup. Love your product.
March 10, 2026
Love the makeup in the tube
Love the makeup in the tube. However, I received my last order and it came in a spray can. I do NOT like this makeup. It smears on the face and leaves you with a real stripped look bother face
March 10, 2026
Never got the product and never got a…
Never got the product and never got a response from customer support. Dont waste your time or money. I now have to contest using my bank. Don t have time for this.
In addition they send an email asking me to rate the product when you can see by the tracking I never got it. Poor business practice
March 10, 2026
I got exactly what I ordered
I got exactly what I ordered, but I ordered the wrong color because the can I had didn’t have the color on it so I guessed and I was wrong. I sent back an email asking if I could exchange it but I have not heard back.
March 9, 2026
Still have not received my order!
March 9, 2026
I placed an order a couple weeks ago…
I placed an order a couple weeks ago and I still haven’t gotten it yet. Normally, I love the product.
March 9, 2026
Excellent spray and long lasting…
Excellent spray and long lasting foundation. Love this product!
March 9, 2026
I have been trying to do a return on a…
I have been trying to do a return on a product that was wrong. Have not gotten a response from customer support on how to return and get a refund. I have sent several emails for over a week and have gotten no response.
March 9, 2026
The speed that the order is processed…
The speed that the order is processed and delivered is amazing. The products are great.
March 9, 2026
Great make up and fast shipping:)
March 9, 2026
My experience was wonderful
My experience was wonderful! My product came on time. Boxed beautifully! As always I love the smooth texture and finish!!Thank You!!,
March 9, 2026
Love it
Everything I ordered was amazing!first time trying a spray foundation so I was nervous but I love it . I did need to reorder though because I ordered the foundation a little to dark for my skin
February 27, 2026
Love the product
Love the product. Really like the CC cream!! Skin feels really good 👍
February 27, 2026
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