Richardson's Jersey Royals Reviews 128

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting its excellent quality and superior taste compared to supermarket alternatives. Many appreciate the efficient and well-packaged delivery service, often noting the freshness of the potatoes upon arrival. The overall service is frequently described as excellent, making the ordering process easy and reliable for many. However, some customers experienced issues with their orders, specifically concerning delivery. A few reviewers mentioned problems with the delivery company, such as delayed arrivals, lost packages, or difficulties with communication regarding delivery status. Some also noted that the quality of the potatoes was not always consistent, with occasional instances of green or less flavorful produce.

What people talk about most

Product

People report positive experiences with product. Customers consistently praise the superb quality and... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the superb quality and taste... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the quick and... See more

Order

Customers had ambiguous experiences with order. While many reviewers praised the ease of ordering, quick... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent, speedy, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really enjoyed my first delivery of jersey's however, they still don't taste the same from what I remember as a young girl. I must admit they taste much better than what you get in the supermarkets... See more

Company replied

Rated 4 out of 5 stars

Our family is from Jersey but sadly we are not resident however it is a real pleasure to receive genuine flavoursome Royals grown on the cotils and nourished with vraic. Royals not grown in t... See more

Company replied

Rated 5 out of 5 stars

As a Jersey Bean living in exile in Hampshire, Richardson’s Jersey Royals have become a seasonal ‘go to’ all occasion gift for friends and relatives. Quality is first class, better than any market or... See more

Company replied

Rated 5 out of 5 stars

I’m so glad I ordered my Jersey Potatoes directly from you on the island! These are the freshest most delicious potatoes I’ve ever had. The difference getting them so much quicker from the field means... See more

Company replied


Company details

  1. Food and Beverage Exporter

Written by the company

Richardson’s Jersey Royals are proudly grown on the island of Jersey by one of the island’s oldest farming families, with a heritage dating back to the early 1500s. Built on generations of knowledge and care for the land, our approach combines traditional farming values with modern techniques to produce Jersey Royals of exceptional quality and flavour. Our potatoes are carefully hand picked and gently handled to protect their delicate skins, before being washed and packed using a unique system designed to preserve freshness and taste. From field to fork, every step is focused on delivering the authentic Jersey Royal experience that has made them so highly regarded. We grow all of our crops to LEAF Marque standards, with a strong emphasis on sustainability and soil health. Our use of liquid seaweed as part of our growing process supports both the land and the flavour and texture of our potatoes. Whether purchased locally or delivered directly to your door, Richardson’s Jersey Royals are a true taste of Jersey: fresh, distinctive, and produced with care at every stage.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

128 reviews

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1-star

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Replied to 93% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Easy to order quick delivery potatoes…

Easy to order quick delivery potatoes was lovely and great taste will buy again

May 8, 2026
Unprompted review
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Reply from Richardson's Jersey Royals

Thank you Trish. We're pleased to hear of your positive overall experience - thanks for sharing. We look forward to serving you again soon.

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Rated 5 out of 5 stars

Can’t wait for April

Gorgeous jersey royal potatoes with an excellent delivery time.

April 10, 2026
Unprompted review
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Reply from Richardson's Jersey Royals

Great to hear you enjoyed your Royals and that they arrived with you quickly. Thanks for sharing Terri, we really appreciate it!

Rated 1 out of 5 stars

Missing

Not received them yet.

May 8, 2026
Unprompted review
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Reply from Richardson's Jersey Royals

Hi Noel. We hope they have arrived with you by now but if not please contact us at info@richardsons.je and we will endevour to resolve this for you.

Rated 5 out of 5 stars

Next day delivery good product never…

Next day delivery good product never had bad box great after sales been using them for years

May 7, 2026
Unprompted review
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Reply from Richardson's Jersey Royals

Thank you Thelma, it's great to hear that we've been able to deliver for you over the years. We really appreciate your continued support - it means so much to us 🙂

Rated 5 out of 5 stars

Fantastic service and potatoes as…

Fantastic service and potatoes as always. Never buy my Jersey Royals anywhere else.

May 7, 2026
Unprompted review
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Reply from Richardson's Jersey Royals

Fantastic, thank you Trudy! Thank you for the vote of confidence - we work hard to get that overall experience just right for our customers so it's great to hear. We really appreciate your continued support.

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Rated 5 out of 5 stars

The GOAT jersey royals!

I’ve been using Richardsons for the last few years, they maybe more expensive than the supermarket Jersey Royals but the price is worth it. The quality and taste are outstanding, how Jerseys used to taste! Great that you now get more for the same price! Delivery is quick once ordered, thoroughly recommended

May 7, 2026
Unprompted review
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Reply from Richardson's Jersey Royals

Thank you Paul for the very kind words, it means a lot to us. We're delighted to read of your positive experience - it's what we're always striving for. Thanks for the recommendation

Rated 5 out of 5 stars

Best potatoes ever

Very fast and prompt service, we have been struggling to get jersey royals on the mainland and if you do they are in plastic packaging which we feel takes away the taste, but these were beautiful, tasted how we expect jersey royals to taste, ordered them to come for our Sunday lunch, best Sunday lunch for ages all due to the potatoes, will definitely be ordering again, and will probably have a subscription next year.

May 3, 2026
Unprompted review
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Reply from Richardson's Jersey Royals

Thank you Deborah. We work hard throughout our processes to ensure that what arrives on your doorstep is the same fresh tasting Royals as they are right from the field. It's great to hear we're hitting the mark - thanks so much for sharing. W look forward to serving you again next year!

Rated 5 out of 5 stars

Great service potatoes are best for…

Great service potatoes are best for couple of years for flavour.
Slight let down is couriers, never rung doorbell , just eventual notice on line, which is a pain living in block of flats. Was better with post office.

May 6, 2026
Unprompted review
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Reply from Richardson's Jersey Royals

Thanks for your review Ian, we're delighted you're enjoying the flavours of this latest season!

Sorry too for the delivery experience that clearly hasn't matched the quality of your order itself on this occasion. We can understand the frustration, especially in a block of flats. Your feedback is useful as we monitor deliver performance to see what we can do to improve.

Thanks again for the support, it means a lot to us.

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Rated 5 out of 5 stars

Have always loved your potatoes just a…

Have always loved your potatoes just a shame you use the worst postal service out there lucky to have got them as they were left outside the gate for anyone to pick up lucky my neighbour seen it and brought them in to me.

May 6, 2026
Unprompted review
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Reply from Richardson's Jersey Royals

Hi Christine, we're glad they arrived with you safely eventually, thanks to your neighbour. We appreciate that you've not had the best delivery service there - we're closely monitoring delivery performance to see what we can do to avoid situations like this in future. Thanks again for the feedback and support, much appreciated.

Rated 5 out of 5 stars

Excellent product!

Best jersey royals ever!
This is our 3rd year of buying from Richardsons. Always great quality and super fast delivery service.
A little bit expensive but so worth it

May 6, 2026
Unprompted review
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Reply from Richardson's Jersey Royals

Thanks Vivienne, we're so pleased you're happy with your order. They do have a beautiful flavour this season! Thanks so much for your support and for ordering from us the last 3 years, we really appreciate it.

Rated 5 out of 5 stars

Jerseys straight from the field!

I’m so glad I ordered my Jersey Potatoes directly from you on the island! These are the freshest most delicious potatoes I’ve ever had. The difference getting them so much quicker from the field means I have bought my last supermarket Jersey. They just need a quick rinse under the tap and they are ready to cook, I’m already a returning customer and will keep on coming! The subscription option is a fabulous idea!

April 28, 2026
Unprompted review
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Reply from Richardson's Jersey Royals

Hi Jen, thanks for the lovely review! We're delighted you're happy with your orders with us - and yes, it's that freshness that makes all the difference. We were very happy to introduce our subscriptions option, it has proved very popular since we made it available. Thanks again for the support, we really appreciate it.

Rated 5 out of 5 stars

Fresh from the field every week

Fresh from the field every week. Quick delivery good service
Just a shame that they don't respond to email queries.

Just responded to your reply to my review. Please check your emails

I'm guessing that you haven't replied to my email is because the email address that you provided is exactly the same as the address listed in the contact us section of your website, which doesn't seem to be working. Jerseys should have been delivered today but apparently the order is listed on the Evri app as "we're expecting it" as first listed on Tuesday5 May @15:23.

Still need a response to my 3 emails sent to you and still no update on the delivery of this weeks order.
You have my email address in my account details on your website so you could email me if you want to get this resolved.
Would changing the star rating that I gave on the original review to one star help to get a response?

April 30, 2026
Unprompted review
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Reply from Richardson's Jersey Royals

Thanks for the review Paul, we appreciate it and glad to hear your positive impressions of our Royals and the delivery service. We're sorry that we seem to have missed your query - if you still need assistance please email info@richardsons.je and we'll do our best to help.

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Rated 5 out of 5 stars

Really lovely potatoes which are in…

Really lovely potatoes which are in good condition when packed, they are sent and delivered in the minimum of time which means they are very fresh and delicious.

April 21, 2026
Unprompted review
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Reply from Richardson's Jersey Royals

Thanks for the kind words Dianne, it means a lot. We're so pleased to hear of your good experience and glad your enjoyed your Royals!

Rated 5 out of 5 stars

new jersey royals 10 minutes in my…

new jersey royals 10 minutes in my instant pot pressure cooker slavered in anchor butter- irresistable dont waste time on the keyboard just get the jersey royals steaming

May 2, 2026
Unprompted review
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Reply from Richardson's Jersey Royals

Well said Kenneth! We're delighted you're happy with your delivery, and thanks for sharing, it's truly appreciated.

Rated 4 out of 5 stars

Really enjoyed my first delivery of…

Really enjoyed my first delivery of jersey's however, they still don't taste the same from what I remember as a young girl.
I must admit they taste much better than what you get in the supermarkets the peel comes of so easy. I have order a second lot

April 24, 2026
Unprompted review
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Reply from Richardson's Jersey Royals

Hi Ann, thank you for your review. We’re really pleased to hear you enjoyed your first order and have already come back for a second!

We completely understand the nostalgia people have for Jersey Royals from years gone by. While growing conditions and seasons can vary slightly, we work hard to preserve that traditional flavour and freshness that make them so special.

It’s great to hear you found them much tastier than supermarket alternatives, and we hope your next batch is even more enjoyable!

Rated 5 out of 5 stars

Delicious

Easy to order. Very quick delivery. Delicious. Have now ordered a subscription

May 5, 2026
Unprompted review
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Reply from Richardson's Jersey Royals

We're so pleased you found everything easy and enjoyed your delivery - that is everything we strive for so it's great to hear we're hitting the mark. Thank you for your feedback and support, it's really appreciated.

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Rated 1 out of 5 stars

Haven’t had any yet……

Haven’t had any yet……
Or had notice that my uk order is on its way.

May 4, 2026
Unprompted review
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Reply from Richardson's Jersey Royals

Hi, thank you for your review. We’re really sorry to hear this.

This isn’t the experience we aim to provide, and we completely understand how frustrating delivery issues can be. Please email us at info@richardsons.je with your order details. We’ll be look into it and do our best to put things right.

Rated 5 out of 5 stars

My mouth is watering in anticipation of…

My mouth is watering in anticipation of some delicious Jersey Royals. It's a shame that they haven't arrived yet. Despite having been advised by Evri that they are expecting them they haven't booked into their system yet! Now that they have finally arrived they are well worth waiting for. Absolutely delicious.

May 4, 2026
Unprompted review
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Reply from Richardson's Jersey Royals

Hi, thank you for your review. We’re really sorry to hear this.

This isn’t the experience we aim to provide, and we completely understand how frustrating delivery issues can be. Please email us at info@richardsons.je with your order details. We’ll be look into it and do our best to put things right.

Rated 5 out of 5 stars

Richardsons deliver a proper taste of…

Richardsons deliver a proper taste of Jersey to your plate in super quick time

We’ve been using them for a few years now and they’ve never let us down.

We really prefer the flavour of these Jersey Royals to any that we’ve had from the supermarkets.

Worth every penny!

Thank you.

May 4, 2026
Unprompted review
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Reply from Richardson's Jersey Royals

"A proper taste of Jersey to your plate" We love that! Thank you for the review Keith, much appreciated and delighted to hear your enjoyed your Royals.

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