Ease of booking. Would prefer to be able to choose each flight rather than have the entire schedule selected for me. Sometimes the plan does not suit. Makes it more difficult I know but I had already... See more
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Review summary
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Reviews shaping this summary
The booking was completed in less than 24 hours. It was a bit of surprise that the seat selection was an additional charge after the fact, as it indicated the seats selection was included, thus a deci... See more
The booking experience was straight forward and easy. Passport details were not required which is different to previous experiences. This aspect has left me wanting to confirm this detail but as I fol... See more
It was very seamless when looking for flights on a multi leg flight. But the payment was so difficult. Was keep getting rejected after 5 tries finally Was able to purchase the tickets
Company details
Written by the company
Welcome to Jetabroad - Your Gateway to Seamless Air Travel! Looking for hassle-free airline bookings and unbeatable deals? Look no further! At Jetabroad, we take pride in being your trusted travel partner, connecting you to the skies with ease since 2005 Why Choose Us? ✈️ Extensive Flight Options: Explore a vast array of airlines and flight options tailored to suit your preferences and budget. ✈️ Best Price Guarantee: Enjoy the peace of mind that comes with our commitment to providing the best prices available on the market. ✈️ Personalised Service: Our dedicated team of travel experts is here to assist you every step of the way, ensuring a smooth and stress-free booking experience. Our Services ✈️ Multi City Specialists: We take the complexity out of Muti City bookings, to provide you with seamless and flexible options to choose your ideal itinerary with ease. 🌍 Global Destinations: From exotic getaways to major business hubs, we've got your dream destinations covered. 🕒 Flexible Booking: Life is unpredictable, and so are travel plans. With our flexible booking options, you have the freedom to adapt to changes. 🛄 Comprehensive Travel Packages: Maximize your travel experience with our all-inclusive packages, covering flights, accommodation, and more. How to Book 🖥️ Visit Our Website: Navigate through our user-friendly website to explore flight options and exclusive deals. 📞 Talk to Our Experts: Have specific requirements or need assistance? Our travel experts are just a call away to provide personalized guidance. ✈️ Secure Booking: Once you've found your perfect flight, book securely through our platform for a seamless transaction. Your Journey Begins Here! At Jetabroad, we believe in turning your travel dreams into reality. Start your journey with us today and experience the world like never before. Explore Flights Now - https://www.jetabroad.com.au/
Contact info
2067, Chatswood West, Australia
- jetabroad.com
3.6
Average
4K reviews
Replied to 90% of negative reviews
Typically replies within 48 hours
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Flight Sydney
Flight Sydney - Warsaw, March 29, 2026. Tickets were easy to book, especially during the conflict in the Middle East. The only downside was the inability to reserve seats, but that may have been due to flight restrictions due to the political situation and the very high demand for return tickets to Europe. Overall, it was OK.
March 24, 2026
Brilliant service
I booked really simply through Jetabroad but made the mistake of flying through the middle east in April. I needed to cancel and the process was pretty seamless. The refund will take a while but I was incredibly relieved at just how easy it was to request. I will definitely use again.
March 25, 2026
I haven't traveled yet on my Jetabroad…
I haven't traveled yet on my Jetabroad ticket, but the process of matching up available flights on various airlines is brilliant and saves hours of research trying to do it on my own.
March 25, 2026
Very good customer support
March 29, 2026
Not reliable
I booked for a one way ticket from Bangkok to London, You took the money and after a couple of days, you said ticket is not available. So, I had to cancel theoutbound ticket too.
March 27, 2026
Reply from Jetabroad
Hi, We are sorry that your booking experience with us did not meet your expectation. I can see that your booking was rejected due to airfare selling out at the quoted airfare. While we are very sorry about the inconvenience caused, however please note that Jetabroad sells airfares that are loaded on our system directly by the airline and even though it is rare but there are times that an airline may delay updating their inventory in real time which leads in the fare being rejected. In such cases, as outlined in Jetabroad's terms and conditions, we offer the passenger the next best option or a full refund. In your case, while we checked other flights and other Airlines but unfortunately we were unable to offer you seats on any Airline at a comparable price and hence you were refunded in full.
Great experience with Jetabroad
I booked flight tickets from Ireland to India. The booking was super smooth and my request was handled very professionally. I will recommend jetaboard and will use them in near future again.
February 3, 2026
very easy to navigate web site
March 15, 2026
Plus and Minus
It was fairly quick on short notice.
Down side was that price changed in the middle of booking.
March 22, 2026
Will never use jetabroad again.
Will never use jetabroad again.. quick to take your dollar but SHIT at any further service. . No timely response to emails. NEVER AGAIN
March 29, 2026
Unprompted review
Reply from Jetabroad
Hi Gregory, we are very sorry that your booking experience with us wasn't upto your expectation. We can see that you are in constant touch with our team and they are helping you with your rebooking.
I tried to contact you for a pnr number…
I tried to contact you for a pnr number so I could book extra luggage the phone number never took calls and the email address is invalid luckily my wife was able to contact the airline and added the extra luggage for me I will never use this service again and will inform other people not to
March 26, 2026
Reply from Jetabroad
Hi Terry, We are sorry that we missed your call due to high call numbers. However, we can see that you sent us a baggage enquiry, which was promptly replied to, by our team. We hope your issue was resolved.
Jetabroad had a far greater range of…
Jetabroad had a far greater range of flight options for my mutli-stop journey than other platforms, and was very easy to navigate. Purchase was easy, and the flight information supplied was very clear, and all in one well-laid-out email. I wll use this platform again!
March 20, 2026
The continuous price change whilst…
The continuous price change whilst filling in personal information is off putting. Once it is accepted people need time to fill details in.
March 25, 2026
Its been more than 7 days still did not…
Its been more than 7 days still did not receive my eTickets. At booking we were never told it is going to be 7 days for receiving the tickets. From website I requested eTickets today and only part of the journey flight tickets were provided. I resubmitted request for eTickets but till now no response. Dealt with lot of travel companies but never this kind of experience
March 26, 2026
Unprompted review
Reply from Jetabroad
Hi Gopi, We are sorry that your booking experience with us did not meet your expectation. Our e-tickets usually get sent to our passengers directly from our booking system via a separate email. There are times they go directly into the spam/junk folder of our passenger's emails. Also, if you are concerned that no one has replied to your eticket query, please advise your booking reference so we can investigate.
The plane was very good enough space to…
The plane was very good enough space to move your feet, all service excellent.
March 20, 2026
Website was easy to navigate and we…
Website was easy to navigate and we received our electronic tickets within 24 hours
March 24, 2026
Easy and cheap
March 19, 2026
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