Did not offer a speedier delivery service or deliver to Hong Kong. I emailed you straight after my order was confirmed at 11:32 but have not received any response or notifications that it’s been rec... See more
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Created with AI, based on recent reviews
Jeulia is an designer jewelry uk online store. You can shop the classic and unique designs of engagement rings,Wedding Rings.
Regent Street 207, W1B, London, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 13% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Have paid the vat invoice and the order but it is still processing nearly a week later. Have messaged and emailed but no answer. I am now in the process of trying to Get my money back.
Time will show still waiting for invoice or any messege whats going on with parcel
Ordered a ring, got confirmation and order number paid extra for quick delivery.
Then I never heard anything from the company and nothing has been delivered.
So far my dealings with this company have been absolutely shocking. I ordered a ring around a week ago paid the extra £30 pound to have it delivered in 3-5 days. It’s still saying processing. I’ve made numerous attempts to contact the company no reply as of yet. The ring was supposed to be a Christmas gift and I can’t see that happening now. Don’t advertise quicker deliveries and make customers pay £30 if it can’t be for filled. I hope to hear a reply soon if not I’ll just be processing for it to be refunded.
JEUK2599413 Order number.
Have ordered my ring over 2 weeks ago and still in the processing stage.... Was meant to be a Christmas gift but now it looks like thats not going to be the case. Have emailed twice but can tell it's an automated return email. Not much help at all.
Easy to navigate website
With clear instructions and updates for shipping .we are really happy with the beautiful item for our mum .
Great choice of jewellery, lots of beautiful rings, hard to choose just one. Can’t wait for my order to arrive
Coverd value it is £39,00 but it’s changed me £50,64
AVOID THIS SCAM COMPANY I EMAILED TO CANCEL MY ORDER JUST AFTER PLACING IT DUE TO THE VERY LONG LED TIME OF SO CALLED PROCESSING OF 15 DAYS PLUS DELIVERY OF 15 DAYS WHICH IS NOT CLEAR AT POINT OF ORDER AND THEY ARE CLAIMING THEY NEED TO CHARGE ME 30% FEE TO GIVE ME A REFUND! ITS NEARLY A WEEK SINCE I REQUESTED REFUND AND STILL NOT A PENNY. THEY USE GOOGLE TRANSLATE TO RESPOND TO EMAILS ALSO. DO NOT FALL FOR THIS SCAM COMPANY AS I DID....
So easy to use and customise and perfect for a present for your loved ones. 5 stars.
I found the website very helpful and easy to navigate with plenty of options, looking forward to receiving my bracelet
The earrings on line are £58.50 I have been charged £65 plus postage. I am not at all happy I am waiting for company to come back to me.
Possibly the worst company I've ever dealt with, the address was wrong on my order but instead of letting me know or double checking, they sent it to the courier and after nearly 3 months of emails and begging for refunds I'm still waiting for my ring with their only response being "wait one more week". I tried disputing the payment with the bank and they have basically said there's nothing I can do. Avoid this vile company
Great, easy process for selecting and purchasing. Great choice of jewelry. Many ways to securely pay... even over monthly with Klarna.
Good choice and plenty of extra options and easy to customise the item required
Really easy company to work with alongside thousands of different options and customisations to choose from
I found it easy to navigate the site. I found what I was looking for within minutes. Thank you guy's,and Merry Christmas to you all.
Fast and efficient website. Lots of lovely items with great selection to choose from.
Easy to order and product available excellent service thank you
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