JG Pest Control Reviews 23,704

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 6,676 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and friendly demeanor, making interactions pleasant and reassuring. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and thoroughness of the work. Reviewers are particularly impressed with the quick response times and effective solutions to their pest problems. However, some customers also noted issues with communication, specifically regarding follow-up customer care and the accounts team. A few people experienced delays in service or felt that the job was not completed to their satisfaction, leading to unhelpful responses from customer service.

What people talk about most

Staff

Customers consistently report positive experiences with staff. Reviewers frequently praise technicians for... See more

Service

People report positive experiences with service. Customers frequently praise the promptness, efficiency, and... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers highlight the efficiency,... See more

Response time

Users describe positive interactions with response times. Many customers praise the quick and efficient... See more

Customer communications

Consumers find contact to be ambiguous. While some reviewers praise the politeness and helpfulness of staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very professional and knowledgeable rep Scott Greenslade called at our home today (4th visit by JG Pest Control). Scott retrieved 4 traps, none of which had been set off and as he could see no new act... See more

Company replied

Rated 5 out of 5 stars

JG Pest Control is an epic company! Alan arrived today, promptly, it's my 3rd and final visit for a 'mice in the attic' problem. He has checked out the issue, and reloaded the poison trays. Th... See more

Company replied

Rated 5 out of 5 stars

From the moment I rung them I was reassured that they would be able to sort my visitor of a rat in my kitchen. I did ring them about 3 times during the weekend and each person i spoke to had patience... See more

Company replied

Rated 5 out of 5 stars

Luke was brilliant today. He was polite and courteous. I explained the problem regarding the mouse under the summerhouse he immediately placed two bait boxes down, checked inside the summerhouse... See more

Company replied


Company details

  1. Pest Control Service
  2. Bird Control Service

About JG Pest Control

Written by the company

JG Pest Control is a family run friendly pest control business suiting the needs of you, the general public, predominantly offering Pest Control Services in UK.

We take pride in being the capitals first choice for pest and bird control. Our services cover all aspects of pest control from bird proofing to wasp nests removal, bee control, rodent control and falconry for pest control.

We are insured, certified and accredited up to our eyeballs so you can ensure we are the right company to help with your pest control problem.

Our team of 100 and counting are all experienced and very knowledgeable and our flexible management and employee benefits mean that we keep our good staff and attract the best people in the industry. Why not give us a call about your pest problem today.

VISIT OUR WEBSITE enquire now

JG Pest control- Simply the PEST!

Best pest control service in the UK

Best pest control service in the UK
We have a long standing commitment to provide the best pest control service and be competitive whilst doing so. All our services are guaranteed and come with a smile. Call today for more information or just a friendly chat about our business!

Contact info

4.8

Excellent

TrustScore 5 out of 5

24K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was really happy with the Companies efficiency

I was really happy that I was up and dressed when Barrie arrived at 8am, on the dot, which in itself is generally unheard of, when frequently we’re told “ anytime between 8am & 6pm!!
He instantly proved himself to be a “ dog whisperer” when my very excited dog greeted him!
Barrie then proceeded to go around each of the boxes and checked both inside and out. He then refilled each of them, before adding two more.
Throughout he kind, polite & efficient.
Job done ! Thank you Barrie.

May 28, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

JG Pest Control - Scott Greenslade

Scott Greenslade is a courteous and knowledgeable man. He thoroughly inspected my property. I would certainly recommend him.

May 27, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 4 out of 5 stars

Contacted and gave couple of hours…

Contacted and gave couple of hours notice of time they would arrive.
The job was done in 15 min.

May 26, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there, Thank you for posting your review. At JG Pest Control we value your time and always strive to provide fast and efficient service. JG Pest Control Team

Rated 5 out of 5 stars

Squirrels in loft

Excellent service to deal with squirrels in the loft.

May 12, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Nico has been very helpful

Nico has been very helpful , provides continuity and listens to feedback. Reliable service with accurate home visit times.

May 26, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Ryan was fabulous today and very…

Ryan was fabulous today and very helpful. He is very professional and had great knowledge whilst dealing with my issues. Thank you for you speedy service.

May 27, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 1 out of 5 stars

They have significantly damaged my… after carrying out heath treatment to my property

They have significantly damaged my property and refused to accept responsibility .

December 20, 2025
Unprompted review
JG Pest Control logo

Reply from JG Pest Control

Thank you for taking the time to leave us a review. We sincerely apologise for the issues you experienced, and we hope to make this right. Please contact us at customerservices@jgpestcontrol.co.uk so we can rectify the matter.

Rated 4 out of 5 stars

Very friendly service

Very friendly service
Prompt next day
Seemed very knowledgeable

May 27, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there, Thank you for posting your review. At JG Pest Control we value your time and always strive to provide fast and efficient service. JG Pest Control Team

Rated 1 out of 5 stars

Massive let down

Told them someone would be in from 12.30 today (I had to come straight home from somewhere), waited in all afternoon despite having things I needed to go out and do and they never showed up 😡.

May 27, 2026
Unprompted review
JG Pest Control logo

Reply from JG Pest Control

Thank you for taking the time to leave us a review. We sincerely apologise for the issues you experienced, and we hope to make this right. Please contact us at customerservices@jgpestcontrol.co.uk so we can rectify the matter.

Rated 5 out of 5 stars

Bee concerns

Polite, swift action. Detailed explanation provided and advice given
Ryan is a credit to the company
Thanks for all your help

May 27, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 1 out of 5 stars

AVOID AVOID AVOID

May 27, 2026
Unprompted review
JG Pest Control logo

Reply from JG Pest Control

Thank you for taking the time to leave us a review. We sincerely apologise for the issues you experienced, and we hope to make this right. Please contact us at customerservices@jgpestcontrol.co.uk so we can rectify the matter.

Rated 4 out of 5 stars

Arrived promptly but didn't email to…

Arrived promptly but didn't email to let us know Scot was very polite and professional although nothing needed treatment just surveyed

May 27, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there, Thank you for posting your review. At JG Pest Control we value your time and always strive to provide fast and efficient service. JG Pest Control Team

Rated 5 out of 5 stars

Would definitely recommend

The pest control officer was very knowledgeable and explained everything he was going to do to remove the bees nest from my loft. Very friendly and spent as long as was needed to carry out the job properly. Would definitely recommend. The service was worth every penny.

May 27, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Mick was really helpful and worked…

Mick was really helpful and worked quickly to treat the issue. Thanks

May 27, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Rats in attic

Had a problem with rats in the attic (was that a song?), JG Pest Control sent "Welsh" Steve to have a look. He solved the issue in two visits. Cheers Steve!

May 27, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Very thorough job

Very thorough job. Can’t fault the service provided.

May 27, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Quick to come out and sorted the issue

Quick to come out and sorted the issue

May 27, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Very good service

Very good service, not rushed at all, came back in after leaving when I remembered to ask about another area of the house, he was intuitive to spot additional spots to fill and not afraid to help behind toilets etc!

May 27, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

The technician has just left after…

The technician has just left after treating our issue. He was knowledgable and professional. Communication was good, payment was easily completed. All being well we have the issue sorted!

May 27, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Excellent service

Came the day after I contacted them. Friendly efficient service, dealt with the bee nest immediately and sprayed and removed it.

May 27, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look