JG Pest Control Reviews 

24,268
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 5,867 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the professionalism of the staff, who are often described as friendly, knowledgeable, and efficient in addressing pest control issues. Many people appreciate the quick response times and the thorough explanations provided by technicians, which helps to alleviate concerns and clarify the treatment process. However, some customers also noted issues with communication and customer service, mentioning instances where appointments were not kept or follow-up questions went unanswered. A few other people also felt that the service was not as advertised or that the treatments were ineffective, leading to frustration and additional waiting periods.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their friendliness, helpfulness, and... See more

Service

Clients share positive opinions on service, with many reviewers praising the promptness and efficiency of the... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and promptness... See more

Response time

Consumers find response times to be positive, with many praising the prompt and quick service, even outside... See more

Customer communications

Customers had ambiguous experiences with contact, with some praising clear communication and immediate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service, thank you. Found a huge wasp nest in my lawn, phoned JG Pest Control who came out and sorted this for me within a matter of hours. Fantastic service and what a relief, there were l... See more

Company replied

Rated 5 out of 5 stars

We contacted JG Pest Control And they were able to come out the following day to take care of a wasp nest in our compost bin. Arrived promptly assessed the situation and dealt with the problem. T... See more

Company replied

Rated 5 out of 5 stars

Adam removed a large hornet 🐝 nest 4 days ago . Some stragglers returned to the area and started re building . I called yesterday and he returned first thing this morning to treat the problem. Two mo... See more

Company replied

Rated 5 out of 5 stars

Aaron was very professional, courteous and discreet...He explained everything about his inspection thoroughly after completion. He was dressed in normal attire, so it did not draw attention to the pub... See more

Company replied


Company details

  1. Pest Control Service
  2. Bird Control Service

About JG Pest Control

Written by the company

JG Pest Control is a family run friendly pest control business suiting the needs of you, the general public, predominantly offering Pest Control Services in UK.

We take pride in being the capitals first choice for pest and bird control. Our services cover all aspects of pest control from bird proofing to wasp nests removal, bee control, rodent control and falconry for pest control.

We are insured, certified and accredited up to our eyeballs so you can ensure we are the right company to help with your pest control problem.

Our team of 100 and counting are all experienced and very knowledgeable and our flexible management and employee benefits mean that we keep our good staff and attract the best people in the industry. Why not give us a call about your pest problem today.

VISIT OUR WEBSITE enquire now

JG Pest control- Simply the PEST!

Best pest control service in the UK

Best pest control service in the UK
We have a long standing commitment to provide the best pest control service and be competitive whilst doing so. All our services are guaranteed and come with a smile. Call today for more information or just a friendly chat about our business!

Contact info

4.8

Excellent

TrustScore 5 out of 5

24K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(24,268)

4,894 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ben explained everything he was going…

Ben explained everything he was going to do in the property before starting, made me feel we were in good hands. Thanks Ben
C.Taylor

July 3, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Very professional

We contacted JG Pest Control And they were able to come out the following day to take care of a wasp nest in our compost bin.
Arrived promptly assessed the situation and dealt with the problem. They were very informative about the situation and gave us advice on how things would work.
They also guarantee their work.
Would highly recommend

July 3, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

He fixed the problem within 30 mins and…

He fixed the problem within 30 mins and was courteous and pleasant person to chat to and I felt safe as a single woman!!!

July 2, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Professional and Reassuring

Arrived exactly when expected. Nico was professional, courteous and kind. The problem was very clearly investigated and explained . I felt most reassurred regarding the solution. Thankyou

July 3, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Very efficient service

Very efficient service. Thank you

June 26, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Great Service

Great Service

July 3, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

On time appointment

On time appointment. Fast, efficient service with a good explanation of work being carried out and what to expect over the next few days.

July 3, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 1 out of 5 stars

If I could put minus stars I would

If I could put minus stars I would! Service entirely not as advertised. Any works in the loft are apparently not covered despite this not being mentioned until you complain. The guys who come out to do the actual work are lovely but do not have the correct equipment. Time slots for arrival are 6 hours long. From what I can gather positive reviews are from when it was run by different people as recent reviews are mostly negative. I ended up asking for a refund and still lost almost £300 for a job they actually told my dad to do.

July 2, 2026
Unprompted review
JG Pest Control logo

Reply from JG Pest Control

Thank you for taking the time to leave us a review. We sincerely apologise for the issues you experienced, and we hope to make this right. Please contact us at customerservices@jgpestcontrol.co.uk so we can rectify the matter.

Rated 5 out of 5 stars

Friendly and professional - Recommended

Communication was fantastic throughout the whole process. A friendly chap turned up at the arranged time and took care of everything. He was knowledgeable, efficient, and did a professional job. We are happy customers!

July 2, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Quick and efficient service

Needed an urgent visit the following day. All arranged by phone. Turned up in the time slot and did the job.
Very efficient. Would recommend.

July 3, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

The Operative came at a resonable time…

The Operative came at a resonable time check the area that needed to to treated and put down the pestacide. Explained how it works and what to look out for. Very polite and professional.

July 2, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Ashley was friendly and informative

Ashley was friendly and informative. got the job done quickly.

July 3, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Had Jamie out today to do a chemical…

Had Jamie out today to do a chemical treatment of a full 2 bed house! Honestly he made me feel at ease completely, explained everything and answered all my questions brilliantly! Really appreciate you coming out today! Thankyou very much!

July 3, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Great job, quick and effective…

Ryan was here very quickly and very Knowledgeable and helpful. Job was done quickly and efficiently.

July 3, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Wasp nest treatment

Quick efficient service

July 3, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

As always with JG

As always with JG, Ben gave us another great service today, thanks

July 3, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Very thorough and helpful would…

Very thorough and helpful would recommend

June 19, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 4 out of 5 stars

I found the company helpful when I…

I found the company helpful when I called them, had a few issues on the chat when talking to Claire, if I was logged out of the chat and had to rejoin it, she couldn’t find the last conversation we had and had that a few times. Also it took ages for my payment to clear in her end, but as soon I rang you, you confirmed that the payment was confirmed so I don’t know why Claire couldn’t see it. The guy that came to my property was lovely and told me all what I needed to do after the treatment was dried.

July 3, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there, Thank you for posting your review. At JG Pest Control we value your time and always strive to provide fast and efficient service. JG Pest Control Team

Rated 5 out of 5 stars

Helpful and efficient service

Ryan was absolutely lovely, did a great job fitting a hatch for us for an enclosed space that has a pest problem. He was very efficient and tidy, and also took the time to make sure everything was explained thoroughly and we understood what was being done, how the hatch works and what happens next in the process. Very happy with the service provided and would recommend, thank you!

July 3, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

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