JG Pest Control Reviews 

24,333
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 5,867 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the professionalism of the staff, who are often described as friendly, knowledgeable, and efficient in addressing pest control issues. Many people appreciate the quick response times and the thorough explanations provided by technicians, which helps to alleviate concerns and clarify the treatment process. However, some customers also noted issues with communication and customer service, mentioning instances where appointments were not kept or follow-up questions went unanswered. A few other people also felt that the service was not as advertised or that the treatments were ineffective, leading to frustration and additional waiting periods.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their friendliness, helpfulness, and... See more

Service

Clients share positive opinions on service, with many reviewers praising the promptness and efficiency of the... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and promptness... See more

Response time

Consumers find response times to be positive, with many praising the prompt and quick service, even outside... See more

Customer communications

Customers had ambiguous experiences with contact, with some praising clear communication and immediate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service, thank you. Found a huge wasp nest in my lawn, phoned JG Pest Control who came out and sorted this for me within a matter of hours. Fantastic service and what a relief, there were l... See more

Company replied

Rated 5 out of 5 stars

We contacted JG Pest Control And they were able to come out the following day to take care of a wasp nest in our compost bin. Arrived promptly assessed the situation and dealt with the problem. T... See more

Company replied

Rated 5 out of 5 stars

Adam removed a large hornet 🐝 nest 4 days ago . Some stragglers returned to the area and started re building . I called yesterday and he returned first thing this morning to treat the problem. Two mo... See more

Company replied

Rated 5 out of 5 stars

Aaron was very professional, courteous and discreet...He explained everything about his inspection thoroughly after completion. He was dressed in normal attire, so it did not draw attention to the pub... See more

Company replied


Company details

  1. Pest Control Service
  2. Bird Control Service

About JG Pest Control

Written by the company

JG Pest Control is a family run friendly pest control business suiting the needs of you, the general public, predominantly offering Pest Control Services in UK.

We take pride in being the capitals first choice for pest and bird control. Our services cover all aspects of pest control from bird proofing to wasp nests removal, bee control, rodent control and falconry for pest control.

We are insured, certified and accredited up to our eyeballs so you can ensure we are the right company to help with your pest control problem.

Our team of 100 and counting are all experienced and very knowledgeable and our flexible management and employee benefits mean that we keep our good staff and attract the best people in the industry. Why not give us a call about your pest problem today.

VISIT OUR WEBSITE enquire now

JG Pest control- Simply the PEST!

Best pest control service in the UK

Best pest control service in the UK
We have a long standing commitment to provide the best pest control service and be competitive whilst doing so. All our services are guaranteed and come with a smile. Call today for more information or just a friendly chat about our business!

Contact info

4.8

Excellent

TrustScore 5 out of 5

24K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(24,333)

4,967 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very thorough and helpful would…

Very thorough and helpful would recommend

June 19, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 4 out of 5 stars

I found the company helpful when I…

I found the company helpful when I called them, had a few issues on the chat when talking to Claire, if I was logged out of the chat and had to rejoin it, she couldn’t find the last conversation we had and had that a few times. Also it took ages for my payment to clear in her end, but as soon I rang you, you confirmed that the payment was confirmed so I don’t know why Claire couldn’t see it. The guy that came to my property was lovely and told me all what I needed to do after the treatment was dried.

July 3, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there, Thank you for posting your review. At JG Pest Control we value your time and always strive to provide fast and efficient service. JG Pest Control Team

Rated 5 out of 5 stars

Helpful and efficient service

Ryan was absolutely lovely, did a great job fitting a hatch for us for an enclosed space that has a pest problem. He was very efficient and tidy, and also took the time to make sure everything was explained thoroughly and we understood what was being done, how the hatch works and what happens next in the process. Very happy with the service provided and would recommend, thank you!

July 3, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

A Great Job

Punctual, great knowledge, successful follow up visit, informed staff of further actions, a great job well done

July 2, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

for a start the pest controller arrived…

for a start the pest controller arrived on time and was friendly competent and able in dealing with the situation would use him again

July 1, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Kurt was great

Kurt was great. Explained the process and was in and out within 5 mins. Would definitely recommend.

July 3, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Very prompt response

Very prompt response. Appreciated updates on time of visit. Very efficient survey of our squirrel problem and solution options presented clearly. We also appreciated the friendly service.

July 3, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Great service by Nico!

Great service by Nico!

July 2, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 1 out of 5 stars

Stay away from this company!!

Stay away from this company for treatment of bed bugs!!! I am not sure why people have highly rated this company when their services are so poor.

I had a heat and chemical treament done to get rid of bedbugs but it did not work even though I paid a lot of money for this.

I had to wait another 4 weeks and show them evidence of live activity before they agreed to come for a follow up chemical only treatment by which time the bugs had greatly multiplied.

Even though I pointed out where the bugs were hiding, the engineer told me they know what they are doing and did a poor job anyway.

Gave me a 10 hour window for the second time call out.

Treatment was ineffective for me .

June 15, 2026
Unprompted review
JG Pest Control logo

Reply from JG Pest Control

Thank you for taking the time to leave us a review. We sincerely apologise for the issues you experienced, and we hope to make this right. Please contact us at customerservices@jgpestcontrol.co.uk so we can rectify the matter.

Rated 5 out of 5 stars
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Very quick and efficient

Quick and efficient service

July 2, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Prompt and reassuring

I phoned yesterday about a wasp's nest and Anthony Gwyther arrived today on time. He was pleasant, knowledgeable and happy to answer my questions. He took away the worry and inspired confidence. I would recommend J G Pest Control.
G Flanders

July 2, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 3 out of 5 stars

Communication throughout the work wasnt…

Communication throughout the work wasnt great alot of mixed messages from office and text messages saying different times which was confusing. Overall job has been satisfactorily and they did it very efficiently. They didn't put anything down to protect the carpets but was easily hoovered.

July 2, 2026
JG Pest Control logo

Reply from JG Pest Control

Hello,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience was not positive.

Could you please contact us at Office@jgpestcontrol.co.uk and let us know about your concerns? We are committed to finding a solution together.

We look forward to hearing from you soon.

Best regards,

JG Pest Control Team

Rated 5 out of 5 stars

Friendly and respectful

Friendly and respectful, with good knowledge and information.

July 2, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Wasp Nest Treatment

Mr Parkinson arrived when he was expected, carried out the treatment of the wasps nest and explained what had been done. He was very polite and a credit to his company.

July 2, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Steve came before the time slot which…

Steve came before the time slot which was great. He saw the wasp nest, had a bin refuse sack & advised me to stay indoors. He put on protective clothes, removed the nest,& took it away. I was advised not to go near the nest area for 2-3 days until the remaining drones died. Excellent.

July 2, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Arrived when he said he would

Arrived when he said he would, spotted the wasps' ingress straightaway and did the spraying quickly.

July 2, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Recommended

Efficient, quick and friendly service

July 2, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Wasp nest sorted !

Very efficient and swiftly removed the bird box with the wasp nest and sprayed around the site. No sign of any wasps around now . Thankyou for dealing with it so quickly .

July 2, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

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