The administration was good: the flat survey proceeded in a timely way, inspiring confidence. I took up the option of being phoned personally by the surveyor after I received the survey, as there was... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We’re a team of expert residential Chartered Surveyors working throughout England. We combine industry experience and local knowledge to offer invaluable property consultancy services, whether you’re buying your first home or you are a seasoned investor growing an investment portfolio. All of our surveyors are qualified with the Royal Institution of Chartered Surveyors (AssocRICS/MRICS/FRICS) and all of our valuations are completed by RICS Registered Valuers, offering straightforward advice, RICS Red Book valuations and a range of essential professional services.
Contact info
6 Halegrove Court, TS18 3DB, Stockton-on-Tees, United Kingdom
- 0330 1740 644
- mail@joefraser.co.uk
- joefraser.co.uk
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick. Slick and Accurate
Visit completed in a timely manner, and a comprehensive report was received within 2 days
Prompt service
Prompt service. Good communication to arrange. Very quick report given. Thank you.
Inconsistent, questionable report and not impartial
Joe Mercer was jointly instructed as an expert witness, by the parties to a dispute, to provide valuations for a portfolio of properties. In our opinion, the services delivered were disappointing. His methodology was inconsistent, a number of the valuations were evidently incorrect, and he allowed himself to be influenced by one of the parties to the dispute. We would not recommend.
Professional service.
I am so glad I found Joe Fraser…
I am so glad I found Joe Fraser Chartered Surveyors. I contacted quite a few companies for quotes and they were all charging double for the service we required. At Joe Fraser, pricing was reasonable and quality not compromised - we received a prompt and professional service. Would definitely recommend.
Excellent service start to Finnish .
Excellent service start to Finnish .
The survey was set out in a way that was readable and easy to understand .
I live in Canada and asked for a call back and sure enough received the call and didn’t feel rushed with the time we had .
Thank you Joe Fraser Chartered surveyors ,top notch .
Excellent service recieved
Excellent service recieved. The communication was regular and prompt. The client care was first class and all questions asked post recpit of survey report were answered. Thank you.
FIRST CLASS SERVICE
Excellent customer service from start to finish. A very detailed, informative survey and excellent aftercare; including a very useful telephone conversation clarifying the implications of the Surveyor's findings. Would definitely recommend - Thank you!
Very thorough and precise
Very thorough and precise. Excellent service. Highly recommended.
House valuation
Used joe fraser chartered surveyors to value my home, communication was great throughout the whole process from start to finish from booking the appointment to receiving the valuation report, would highly reccomend.
Easy to contact and provided you with…
Easy to contact and provided you with the information as advertised.
The level 2 Home Buyer survey report by…
The level 2 Home Buyer survey report by Joe Fraser helped me to get a clear picture about the property I intend to buy and got an idea about the urgent repairs needed in near future to keep it in good condition
A professional and thorough survey
Martin is super professional, always provides us with a thorough survey and is relentlessly patient with our follow up questions. Thank you Martin, we would always use you for future surveys and really do appreciate the time and advice you give us.
House Survey
Thank you
The survey looks great very pleased with what you have done especially all the photos. Thanks again
Jennifer Dunwell
Efficient and helpful with a help to…
Efficient and helpful with a help to buy equity loan valuation. Would use again.
Amazing
Amazing! Very short notice, I was able to get someone out and the service was fantastic. I would highly recommend. From making the initial phone call to receiving the report, everything was done in a fast and professional manner. 5 stars from me!
Well priced and deliverd on time
Nice simple process
Nice simple process with no delay and all areas of property covered
Lovely gentleman called
Lovely gentleman called, very easy to talk to and informative
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








