Joey Med Reviews 

267
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 256 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service and the helpful, friendly staff, noting their quick, detailed responses. Many appreciate the efficient process, from consultation to fast product shipping and delivery, feeling well-supported by their professional and attentive approach. However, some customers noted concerns regarding product effectiveness, with several feeling their medication did not yield expected results. A few people also experienced delivery issues, receiving packages where medication was warm or improperly packaged. Some reviewers reported occasional communication problems, such as unanswered inquiries or conflicting dosage information.

What people talk about most

Customer service

Consumers find customer service to be positive, with many reviewers describing it as top-tier, amazing, and... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, kindness, and... See more

Product

Clients share positive opinions on product, with many reviewers reporting significant weight loss and... See more

Service

Users describe positive interactions with service, highlighting its speed, efficiency, and exceptional... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service was fast. Purchased from Groupon during the holiday weekend. Received an injection guide and follow up phone calls to confirm. Took my 1st injection and looking toward seeing results!

Rated 5 out of 5 stars

I feel fortunate that I chose Joey Med over a different company, They were friendly, communicative and answered all of my questions and concerns quickly and completely. There was one woman in particul... See more

Rated 5 out of 5 stars

Nancy and Lily are wonderful to work with and provide over the top communication which is so incredibly important when starting a new medication. I was very impressed with the Fast Shipping of the Se... See more

Company replied

Rated 5 out of 5 stars

I have done better than expected on the Tirzepitide with this company and pharmacy! I look forward to seeing more weight-loss results!


Company details

  1. #29 of 55 best companies in Online Pharmacy
  2. #26 of 69 best companies in Weight Loss Service

Written by the company

Joey Med is a modern telehealth platform based in Florida, dedicated to transforming the way people access healthcare for weight loss, sexual health, and travel wellness. Our mission is to provide safe, convenient, and affordable care for adults across the United States. With Joey Med, patients can receive licensed medical evaluations, prescriptions, and treatment plans—entirely online and from the comfort of their home. We partner with Certified Compounding Pharmacies, a licensed compounding pharmacy, to ensure all medications are high quality, pharmacist-reviewed, and delivered discreetly to your door. Our product lineup includes GLP-1 medications like Liraglutide (Saxenda) for weight loss, custom-formulated ED treatments combining Sildenafil, Tadalafil, and Apomorphine, and prescription-based travel wellness kits tailored to support healthy travel routines. Joey Med is HIPAA-compliant and committed to privacy and transparency. Patients start by filling out a simple online medical form. Our licensed providers review every case and, if appropriate, prescribe treatment. We handle fulfillment, tracking, and support to make your wellness journey as easy and secure as possible. Whether you're looking to manage weight, boost confidence, or stay healthy while traveling, Joey Med is here to support your goals with compassionate care and expert medical guidance. Learn more at joeymed.com and join thousands of others taking control of their health—on their terms.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

267 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(267)

256 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Although I'm fairly new to Joey med I…

Although I'm fairly new to Joey med I have been very impressed with the fact that they have contacted me several times to see how I'm doing and to make sure I'm not having any side effects. I got my medication within a week after ordering it and I feel like they're very sincere and trying to help me lose weight.

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Very kind company

Very kind company. Helps you along the way to find a perfect route for you! So happy to be working with such a wonderful company!

April 1, 2026
Unprompted review
Rated 2 out of 5 stars

I still haven’t open my packages seeing…

I still haven’t open my packages seeing as it got to me with the ice not even cold but melted and warm . I let my Joey dr know she told me it was ok to still tske… that it had been tested to last a couple of days like that . This is my third round of glp1and the times that I’ve gotten it it always got to my in between frozen ice bricks . So I have it on my fridge but not sure what to do

March 4, 2026
Unprompted review
Joey Med logo

Reply from Joey Med

Hello Jose, thank you for sharing your concerns. We understand that receiving a temperature-sensitive medication with melted ice packs can be worrying, especially when you are used to receiving them frozen.
We want to reassure you that your medication is completely safe and effective to use. While we always aim to keep the medication as cool as possible during transit, the ice packs are designed to absorb ambient heat to protect the product. Even if the ice packs are melted or no longer cold upon arrival, our stability testing shows that this GLP-1 medication remains stable under the following conditions:
• Room Temperature: Stable for up to 60 days.
• 95{F}: Stable for up to 15 days.
• 104{F}: Stable for up to 4 days.
Since your delivery arrived within these windows, the integrity of your medication has not been compromised. You can proceed with your treatment as planned.
Please don't hesitate to reach out to us directly if you have any further questions!

Rated 5 out of 5 stars

I had such a great and easy experience…

I had such a great and easy experience with JoeyMed. I had a lot of questions because I am new to Glp-1’s and the representative was very patient and answered all my questions. The ordering process was very easy and I was kept up to date during the whole process from ordering to fulfillment to delivery. The package was received via UPS and wrapped securely with ice packs and all to keep the temperature of the medication. The representative also checked in after delivery to make sure everything I received was correct and to ask how I was feeling and also gave me tips for any side effects. I am very pleased with my decision to go through JoeyMed and will definitely be ordering through them again.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience and quality program

What a pleasant experience. The Joey Med team is communicative and informative. The process was explained in great detail and once approved they, (Renata specifically) follow up consistently to make sure you understand and are getting maximum benefit out of their program. I definitely recommend Joey Med.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Number 1 in customer service

Easy to use Groupon. Just follow directions. Doc got back with me almost immediately. I received my meds super fast! And constant customer service via text and also received phone call.. ACTUAL PEOPLE 😁Not robo service, nor waiting 3 days for a return email. Doc gave me links to use and phone number for pharmacy with any questions! Really pleased.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

I have been gradually losing weight…

I have been gradually losing weight but, the journey hasn't been easy. The medication helps tremendously and also the continued support that I receive from Joey meds. When I have a concern, I can reach out via message and I get an immediate answer. Very good company!!!

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

SATISFIED

Super fast sign up and delivery! Very quick response time from team members with answers to my questions!

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Renata has been such a blessing

Renata has been such a blessing. She has guided me all along the way. She makes sure everything is going well. Gives me tips on what to do and what not to do and is always following up on me making sure tye medication is perfect just for me. She is such a great person to have in your staff. Thanks so much for all you do.... KeaJuana

March 27, 2026
Unprompted review
Rated 4 out of 5 stars

I just recieved my first order and so…

I just recieved my first order and so far the attention and confirmation and communication is awesome. I left a precious company because they offered no support and communication was almost nil. I’m optimistic this company is better based on things so far. I’m will be starting injections Sunday!

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

I just had to share my experience with JoeyMed because it has truly been amazing from start to finish. The staff is incredibly kind, responsive, and professional—they really make you feel supported every step of the way. Any questions I had were answered quickly, and the whole process was smooth and stress-free.

As for the product… it works. In just 3 months, I’m officially 20 pounds down, and I feel better than I have in a long time. I’ve had little to no side effects, and my energy and confidence have gone way up. You can tell they really care about providing quality treatment and real results.

If you’re on the fence, I highly recommend giving JoeyMed a try. The combination of great support and an effective product made all the difference for me!

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience

This has been a great experience so far. Everyone I have worked with has been great! They have been incredibly helpful and supportive of me as I worked through the process. The medication was delivered promptly and I knew where it was at every step of the way.

March 25, 2026
Unprompted review

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