Order placed on-line for thermal curtain lining which I have used previously for a customer. Within minutes I was contacted - the length I needed could be supplied immediately in two lengths or I cou... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The communication was excellent, the goods were with us quickly and as described. Everything was dealt with in a professional manner. Many thanks
Excellent service - efficient and timely. Roll of curtain lining arrived well wrapped and undamaged in anyway. Will not hesitate to re-order when needed.
I made an order, placed it, and within a couple of days had it. Parcel and contents very well wrapped for protection. Will definitely be using this company again in the future. Extremely good experien... See more
Company details
Written by the company
John Downs has been trading since 1873. We have a large selection of curtain accessories for both professional and amateur curtain makers.
Contact info
59 Ryde Street, HU5 1PB, Kingston Upon Hull, United Kingdom
- 01482 329099
- contactus@johndowns.co.uk
- johndowns.co.uk
4.7
Excellent
346 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Excellent customer service
Excellent customer service, speedy delivery and very helpful.
March 1, 2023
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Very very quick delivery and very…
Very very quick delivery and very competitive price . I am a very happy customer
March 7, 2023
Great quality goods excellent service
February 24, 2023
Dealing with real people
Dealing with real people, who are efficient and helpful. Can ask for more than that.
February 20, 2023
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Great customer service and amazing…
Great customer service and amazing quality products.
Thank you
February 20, 2023
This small company is prompt and…
This small company is prompt and efficient with even the smallest orders. And seems to have everything you could possibly need for curtains and blinds
February 20, 2023
The buckram and hooks ordered arrived…
The buckram and hooks ordered arrived swiftly and were very well packaged. I will definitely be placing my next order with John Dowms.
January 17, 2023
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Very helpful staff on both phone and…
Very helpful staff on both phone and email. And everything arrived quickly. Extensive range of products
January 24, 2023
Velcro Friendly Curtain Heading Tape
Curtain heading tape arrived quickly and the delivery company followed instructions so no problem there. The tape is of good quality and I will certainly use them again.
January 21, 2023
the bachram arrived quickly and was…
the bachram arrived quickly and was ideal for the job it was needed for
January 19, 2023
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Great range and great service
Great range of products to choose from and wonderful service.
January 6, 2023
very helpful website
very helpful website, you can find out how to use products, what is best to use and reccomendations of similar products that might work as wee and you get full descriptions not like other places. an lot of time seems to have been spent to help customers
January 12, 2023
Quick delivery and although exactly…
Quick delivery and although exactly what I asked for was out of stock you immediately offered a suitable alternative.
January 16, 2023
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Clear well laid out website.
Clear well laid out website.
Clear instructions in regard to ordering and packaging
Prompt service
Parcel arrived personally packed with a note inside. I could't fault the serve provided will use them again
January 13, 2023
Couldn’t be more helpful and efficient
Couldn’t be more helpful and efficient. Excellent service. Wouldn’t hesitate to recommend. A great British small business.
January 4, 2023
Easy to order and quick delivery.
January 6, 2023
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