Apart from 12s being a little cramped for me, I love the entire range of shoes I’ve ordered from JW. 2 leather trainers, 1 hybrid brogues & suede Chelsea boots. Great quality for the price and I us... See more
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Review summary
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Top-tier craftsmanship from John White. 👞 I picked up the Guildhall Capped Oxfords and they are a complete game-changer. Elegant, perfectly constructed, and a guaranteed compliment-magnet. If you wan... See more
I can honestly say this company John White are an excellent company to do business with. There shoes are excellent product and there customer service are brilliant and far exceeded my expectatio... See more
I’ve been wearing John White shoes for years, and I’m absolutely satisfied with everything about them. I’m a loyal fan of this brand and genuinely happy that a heritage English brand like this is stil... See more
Company details
Written by the company
Established in 1919 in Northamptonshire by John White, our brand stands on a legacy of innovation and exceptional footwear quality. A century on, we're still dedicated to designing elegant shoes and boots for various occasions, always at fair prices.
Contact info
United Kingdom
- 01933 410584
- info@johnwhiteshoes.com
- johnwhiteshoes.com
4.7
Excellent
468 reviews
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Hasn’t replied to negative reviews
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It is Mainly the best communication…
It is Mainly the best communication update and delivery on time - However what is not good noted that you sue DHL and they charge for approx tax of more 20% which is not the case which make the price with shipping and customs is high - can you explain the same - also you provided a gift with each shoes but why noted for 2pairs shoes still one gift. Thanks,
February 14, 2025
Reply from johnwhiteshoes.com
Dear Mr Qafiti,
We’re pleased to hear you appreciated the updates and delivery. Regarding DHL and customs charges, we understand the frustration and will pass your feedback on to our shipping partners. If you'd like us to look into your gift query, feel free to email our team directly.
Kind regards,
The John White Team
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Great service! …
Ordered a pair of Chelsea Boots online and they arrived in good order plus they gave me a 10% discount.
Shipping was free but the boots were too small. No problem, free returns and exchange for the larger size and all dealt with very swiftly.
Recommended! Just buy a size up if ordering Chelsea boots.
February 17, 2025
Reply from johnwhiteshoes.com
Dear Daniel,
Thank you for the great review! We’re glad the Chelsea Boots exchange was a smooth process. Top tip on sizing – and we appreciate the recommendation!
Best regards,
The John White Team
Exceptional quality and value boots
Exceptional quality and value boots. Very well made and will last a good few years! Delivery was quick and communication was on point! Very highly recommended company. I will definitely be back for more!
January 22, 2025
Unprompted review
Reply from johnwhiteshoes.com
Dear Ms Coyle,
Exceptional quality and highly recommended – what a fantastic review! We’re so pleased you’re happy with your boots and the service you received. We look forward to welcoming you back.
Warm regards,
The John White Team
Reply from johnwhiteshoes.com
Dear Edmond,
Short and sweet – we love it! We’re so pleased to hear you’re enjoying your shoes. Here’s to many more comfortable strides ahead.
Best regards,
The John White Team
Excellent service for a new customer.
I usually wear Barker or Regent shoes for special occasions and Loakes shoes for everyday wear. Loakes shoes are becoming expensive. I ordered a pair of John White brogues after seeing them at a good price in the sale. Received them on Wednesday 17th January. I had ordered size 8 but trying them on I found that they were too large for me. Contact with John White was easy and things moved quickly. After returning the first pair I received the replacement pair, size 7, today 22nd. Trying them on the fit was excellent and they are comfortable. I have not worn them out yet but hopefully they should be fine. After the service that I have received and allowing that the quality of the shoes holds up I shall be purchasing from John White again.
January 22, 2025
Unprompted review
Reply from johnwhiteshoes.com
Dear Mr Yates,
We’re so pleased you gave us a try and that the exchange was smooth and straightforward. It’s lovely to hear the size 7 was just right – we hope they wear beautifully and look forward to welcoming you again.
Warm regards,
The John White Team
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Excellent service.
A very helpful young man resolved my problem when the shoes I wanted were not in stock.
January 10, 2025
Unprompted review
Reply from johnwhiteshoes.com
Dear Mr Morris,
We’re glad our team could assist you so efficiently – we’ll pass along your kind words. It’s great to hear the issue was sorted promptly.
Best wishes,
The John White Team
You were very helpful
You were very helpful, exchanging size 11 boots for those of a size 12 which weren't in the sale.
January 3, 2025
Reply from johnwhiteshoes.com
Dear Mr Hanks,
We’re always happy to help with exchanges – We hope the new pair is a perfect fit and gets plenty of wear.
Kind regards,
The John White Team
Great service..
January 3, 2025
Reply from johnwhiteshoes.com
Dear Mr Egboche,
We’re glad to hear it! Thanks for your review – it’s great to know you were pleased with the service.
Best regards,
The John White Team
Nice shoes!
January 2, 2025
Reply from johnwhiteshoes.com
Dear Alan,
Nice shoes indeed – we couldn’t agree more! We hope they serve you well for a long time to come.
Kind regards,
The John White Team
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Comfortable
Only just received them so not sure on long-term quality but first impressions are great. Nice leather and very comfortable to wear.
January 14, 2025
Unprompted review
Reply from johnwhiteshoes.com
Dear Mike,
So pleased to hear your first impressions are great! We hope they continue to impress over time – thank you for giving us a try.
Best regards,
The John White Team
A bit on the small side
I ordered a size 12 but they were far to small size 10 at best, on a plus side they where good quality and delivery was quick
January 10, 2025
Unprompted review
Reply from johnwhiteshoes.com
Dear John,
Thank you for your honest feedback – we’re sorry to hear the size didn’t work out but pleased you were happy with the quality and service. We hope your next pair is spot on!
Best wishes,
The John White Team
Good efficient service
Good efficient service. Right shoes wrong size. Returns process very easy. I’ll be back for sure
January 14, 2025
Unprompted review
Reply from johnwhiteshoes.com
Dear Mr Fitzpatrick,
We’re glad the returns process was easy to navigate – even when sizing doesn’t go to plan, we aim to make it as smooth as possible. We’ll be ready when you come back!
Kind regards,
The John White Team
Totally Satisfied
Excellent service, fast delivery and a quality pair of shoes.
January 13, 2025
Unprompted review
Reply from johnwhiteshoes.com
Dear Gazza,
Fast, efficient and high-quality – that’s just how we like to do things. So pleased to hear you’re totally satisfied!
Best wishes,
The John White Team
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Looks a well made boot
Looks a well made boot , very smart looking . Not had a chance to wear them yet .
January 3, 2025
Reply from johnwhiteshoes.com
Dear Mr De Munt,
We appreciate your kind words – we’re glad the boots have made a great first impression! Hope they exceed expectations once they’re out and about.
Kind regards,
The John White Team
Good quality shoe.
January 3, 2025
Reply from johnwhiteshoes.com
Dear Mr Batt,
Great to hear you’re happy with the quality of your shoes – we hope they bring you years of comfortable wear.
Best regards,
The John White Team
very helpful in dealing with my…
very helpful in dealing with my purchase. the product is value for the money.
January 2, 2025
Reply from johnwhiteshoes.com
Dear Mr Visvendran,
It’s always a pleasure to hear from you – thank you for your continued support. We're glad we could help with your purchase again.
Kind regards,
The John White Team
Reply from johnwhiteshoes.com
Dear Mr Sarpong,
So pleased to hear the shoes lived up to expectations! We appreciate your kind words and look forward to welcoming you back.
Best regards,
The John White Team
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Excellent service
Excellent service
Ordered wrong size . Spoke to a gentleman and my preferred size arrived the very next day . Boots look and feel great .
December 30, 2024
Unprompted review
Reply from johnwhiteshoes.com
Dear Mr Wright,
Great to hear the exchange was sorted so quickly and that your boots look and feel fantastic. Thank you for the kind words – we’re here whenever you need us again!
Warm regards,
The John White Team
I have two pairs of shoes and one pair…
I have two pairs of shoes and one pair of suede boots. The quality of these shoes are excellent and look good and are worth every penny. First impressions when you meet people is that, they will look at your shoes. No more said, quality comes from choosing the right footwear. Great product.
December 15, 2024
Unprompted review
Reply from johnwhiteshoes.com
Dear Mr McKechnie,
We couldn’t agree more – quality footwear truly makes a statement. We’re so pleased to hear you’re enjoying your collection and appreciate your thoughtful words. Thank you for choosing John White.
Best wishes,
The John White Team
Very convenient online buying
Very convenient online buying. Received the order within 48 hours. Impressive.
The product is the same as the one shown in the online store.
Johnwhite brings in shoemaking at an unmatchable price for the quality of shoes and finesse.
Would love to buy it, again
November 27, 2024
Reply from johnwhiteshoes.com
Dear Mr Malik,
Thank you for such kind feedback! We’re thrilled that the product met your expectations and that the buying experience was seamless. We look forward to your next visit – it would be a pleasure to serve you again.
Kind regards,
The John White Team
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