JoinToy Reviews 432

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

After one month the shipment hasn’t been picked up by carrier. No responses to enquiries from shop. Messages haven’t even been read.

Rated 5 out of 5 stars

Fast shipping, great service. All in all an experience i can recommend and would definetely choose again.

Rated 5 out of 5 stars

Perfect and fast processing and delivery. Great shop, always a pleasure to shop here. Goods arrived well packaged - perfect! There were no missing or defective parts. Questions were answered immediat... See more

Rated 2 out of 5 stars

Two parts were missing of one order and i wrote twice without ever getting an answer. Another order i placed was now suddenly canceled one month later and i got 5 Euro less money back than i payed one... See more

Company details

  1. Toy Store

Written by the company

Bricks Dealer of Brands like: Mould King, King, Decool, CaDa, UrGe, RAEL, 18K and more


Contact info

3.6

Average

TrustScore 3.5 out of 5

432 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Fine like ever

Everything was fine like ever. All orders arrieved with no damages and all parts are in good conditions.
I can recommend this shop.

July 21, 2022
Advertisement
Rated 2 out of 5 stars

Poor communication

Two parts were missing of one order and i wrote twice without ever getting an answer. Another order i placed was now suddenly canceled one month later and i got 5 Euro less money back than i payed one month ago from paypal. So basically i spent 5 Euros for nothing than waiting and no answer to my emails....

June 20, 2022
Rated 5 out of 5 stars

Top-thanks

Top
Easy ordering, fast shipping, good and complete goods at a good price! Thank you, it was not my last order!

June 15, 2022
Rated 4 out of 5 stars

No Problems.

The order was delivered quickly despite the import.
No complaint from customs.
No parts were missing.

June 14, 2022
Advertisement
Advertisement
Rated 5 out of 5 stars

Great seller!

Fast shipping, fair prices and good quality! I would definetely recommend Join Toy. Good communication, too! Go on with your good job!

June 1, 2022
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look