After one month the shipment hasn’t been picked up by carrier. No responses to enquiries from shop. Messages haven’t even been read.
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See what reviewers are saying
Fast shipping, great service. All in all an experience i can recommend and would definetely choose again.
Perfect and fast processing and delivery. Great shop, always a pleasure to shop here. Goods arrived well packaged - perfect! There were no missing or defective parts. Questions were answered immediat... See more
Two parts were missing of one order and i wrote twice without ever getting an answer. Another order i placed was now suddenly canceled one month later and i got 5 Euro less money back than i payed one... See more
Company details
Written by the company
Bricks Dealer of Brands like: Mould King, King, Decool, CaDa, UrGe, RAEL, 18K and more
Contact info
No.255, Huxin street, Fengze district, 362000, Jinjing, Fujian, China, China
- +86 150 6045 7682
- service@jointoy.com
- jointoy.com
3.6
Average
432 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Service and good price
Excellent Service and good price. Fast shipping and a very good communication. Great!
May 12, 2022
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Everytime perfect service and delivery
Everytime perfect service and delivery.
Love this Shop!!! Thanks for all.
May 6, 2022
Perfect seller
Perfect seller, fast delivery, cheap items and no missing pieces. It was my 4th order and of course I will order ASAP.
May 6, 2022
Top Rated Seller
Perfect Shipment, Service and Help due some Questions Because of the current Lockdown Problems.
Definetly one of the best Sellers!
May 6, 2022
Everything’s Perfect!
May 4, 2022
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I’ve been a customer for a long time……
I’ve been a customer for a long time… it’s the only place I will order my sets from.. amazing service given all the time!!! Delivery is fast and the quality great!!! Highly highly recommended
May 4, 2022
Shipping took a while but communication…
Shipping took a while but communication was always prompt and helpful
April 14, 2022
Very bad!
I bought Kbox Venenos and miss a lot of pieces!
I bought also Apollo IE Cada Master and many bags of Apollo was on Venenos package so is all mixed now!
Very very bad service!
April 4, 2022
Good prices and excellent support on…
Good prices and excellent support on missing parts.
Very happy customer here!
March 15, 2022
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Trustfull retailer!
I order at JoinToy since like a year or so (from germany) and it always worked like a charm. Delivery is mostly faster than expected, prices are fair and the one time I had some issue with the Minifigures they sent me some new. Keep up the good works guys! :)
March 2, 2022
Not that bad
Pros: Fast and free shipping, low prices,
Cons: Description of the items a little bit, few pictures or too small pictures of the item, communication with customers could be better
February 9, 2022
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as always very excellent service and no…
as always very excellent service and no issues
February 4, 2022
absolutely great service
absolutely great service, individual requests are processed just as quickly and well as standard orders. Price-performance ratio top
February 1, 2022
Good shipping time to germany
Good shipping time to germany. Quality of the bricks is varying a lot. And if you have missing or defective parts. You have to replace them by yourself, because the shop will not send spare parts. I opened two tickets regarding missing parts. I am waiting almost a year now to receive them.
January 15, 2022
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Fast answer on products in chat
Fast answer on products in chat. Fast delivery, good price. Product was (as ordered) without original case, but well packaged.
January 12, 2022
Excellent service and very speedy…
Excellent service and very speedy delivery - all for a most competitive price.
January 10, 2022
I have brought 3 sets from you :-Grand…
I have brought 3 sets from you :-Grand piano-
T2 camper van -
R2-D2 great sets
January 7, 2022
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