John Paul was very attentive and was always available to take our calls. He responded swiftly and talked us through the house offer process very expertly and clearly. From day 1 he was helpful and off... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
A friendly yet dynamic law firm operating and appearing throughout Scotland and based in Glasgow. Our solicitors have over 25 years of experience across a broad range of disciplines, courts and tribunals. Experienced lawyers for family law, property, personal injury and other legal services in Scotland.
105 West George Street, G2 1PB, Glasgow, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 42% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
From my 1st call about my mums Family Trust Review staff were very pleasant and helpful. Sarah answered all our questions and provided guidance on power of attorney issues that we raised. Sarah advice was reassuring.

Reply from Jones Whyte
Excellent service from start to finish—professional, efficient, and kept everything running smoothly. Communication was clear throughout. Would highly recommend.

Reply from Jones Whyte
We have been very pleased with our service from Shraiyah - she has been excellent and has always responded very promptly. Very helpful advice too! Many thanks!

Reply from Jones Whyte
Excellent service. Will use again and highly recommend

Reply from Jones Whyte
Holly has been really helpful in my initial purchase process. She has been very patient, professional, efficient and cautious. Highly recommend her service.

Reply from Jones Whyte
Excellent. We are very impressed with the service we received from Jones Whyte. The communication was rapid, clear and professional. Highly recommended.

Reply from Jones Whyte
Sincere thanks to Ranisha for her professionalism and guidance with regards to setting up and processing our wills and POA. Through the whole process, she was first class and supportive. A credit to Jones Whyte

Reply from Jones Whyte
Fabulous and seamless experience.
All questions answered promptly.
Quick shout out to John Paul

Reply from Jones Whyte
Prompt responses and insightful guides to the processes

Reply from Jones Whyte
Still waiting. Another month has gone bye, and we are still waiting. Getting ridiculous now.
My Senior Paralegal made the whole experience very straightforward fully explaining everything step by step and was always available to answer any queries I was still unsure about. Everything was done with care and done with great efficiency. I would highly recommend this company as they provide outstanding customer service.

Reply from Jones Whyte
As a first time buyer the patience and help from your employee Shraiyah Govender was invaluable. She was so knowledgeable and happy to help I really appreciated all her time and how fast she was to reply to any questions we had.

Reply from Jones Whyte
Shraiyah was very professional and I felt confident in her handling of our offer

Reply from Jones Whyte
I was using a lawyer and didn't get updates or questions answered. Etc
I asked for another lawyer and they closed the case.. Which was of no help.
Friendly, professional, and efficient conveyancing service. Nicole and team took care of my conveyancing needs, explaining the process clearly and executing each step on time as promised. 5 sta

Reply from Jones Whyte
John Paul Mcguiness has been fantastic throughout my conveyancing process , has been there whenever I needed him. It has made a stressful time more easier and would definitely recommend him to family and friends ! Thank you so much for everything your a star ⭐️

Reply from Jones Whyte
I recently had my complaints against Jones Whyte upheld by the Legal Ombudsman.
The Ombudsman found that they had not advised me correctly, they had taken far too long to complete the work required, had acted unprofessionally and caused my family uneccessary stress.
My advice would be to use a different solicitor.
My communications with John Bishop McGuiness have been incredibly supportive. He has responded to any questions I have timely and honestly and kept me fully informed of the next steps in the conveyancing process.

Reply from Jones Whyte
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.