Booked a flight. The flight was canceled. The airline refunded Joombofly, but Joombofly hasn't refunded me yet (8 months, and counting). This is an IL-based company. Their domain is registered in... See more
Joombofly
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See what reviewers are saying
If I could rate zero stars I would choose that because they are the biggest thieves. I purchased tickets and was charged afterward an abnormal fee because I used a non European credit card they also c... See more
One of the first reviews I'm writing in my life but it's important that people will know. Horrible customer service. My flight got canceled and not just that nobody updated me (and I went to the airp... See more
Too good to be true, but I got a refund from Joombofly I ordered tickets in Jan-2020 for the flight in June-2020 The flight has been cancelled. Joombofly got money from Airline in mid-2021. March-2... See more
People also looked at
Bad customer services
Bad customer services. never got my cancellation refund
if you need a low price...
if you need a low price this is the place. customer service ok. no more. but I did not expect anything fancy.
did the booking, got the tickets. everything was ok
I cancelled a flight but they did not…
I cancelled a flight but they did not give me my money back. SCAM
Awful service
Awful service or, more precisely, no service at all
I will never book anything through this travel agency
Price is not everything- awful customer…
Price is not everything- awful customer services!!!
Can not connect with them Via Mail- they don't answer.
only via messenger and even then it is really hard.
when i made my reservation more than half a year ago, i received only one way ticket even though i ordered round trip. for more then 2 months i am trying to received my return e-tickets with no success at the moment..
Avoid at all price. A scam site.
Avoid at all price.. your will loose your money roger away..
Joombofly is a scam booking site run by 2 people working from home.
A french adress but at home worker in Israel will scam you in every way.
Avoid..
Never have I waited so long to get a…
Never have I waited so long to get a confirmation email.
And on top they don't answer and don't work Friday to Sunday.
Good luck.
Just took my money.....
If I could rate zero stars I would…
If I could rate zero stars I would choose that because they are the biggest thieves. I purchased tickets and was charged afterward an abnormal fee because I used a non European credit card they also charged me on a different currency than what I was told when checking out! Which came out to be more than the original price! Stay far from this website if you don’t want to be scammed with extra fees and charges. In addition they have the worst customer service with no Normal contact to speak to a human
Very bad experience with this company
Very bad experience with this company
Luggage too expensive
STAY AWAY FROM THEM - JOOMBOFLY IS A SCAMMER AGENCY
I had to cancel my flight for health reasons. They told me that they would reimburse me half the cost and it would take up to 45 days. They have not reimbursed me and have been giving me the runaround. What a scam. Never again. I can't believe that there is no recourse for this kind of thievery. They should be shut down.
booked a flight it was the cheapest…
booked a flight it was the cheapest flight and then after 2 two days they said the price is now 50 usd more and when i looked again to look for new flight for all the rest of flights the rates went up.
so they did screw me over.
i think they use this method all the time as part of sacm.
DO NOT USE THEM
Literally, the worst customer service and company I ever experienced. Pretty sure they are a scam.
Here is the story in short:
I booked and paid more for a later flight from south africa. Joombo then changed my flight 5 different times and the last flight change, which they have now forced me to take is with a 6 hour layover before a 12 hour flight!
And now they want me to pay for a flight change to get the later flight I originally booked?????!!!!
Worst experience I ever had
Worst experience I ever had. Unprofessional, wrong, misleading, stay away from them.
this site is misleading and unreliable.
Website is misleading and unreliable
you buying a tickets and get to the check-in in airport and find out that you are not registered for the flight.
Prices do not fit on site after registration / payment
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