Really pretty products as expected. Quality is acceptable, although the fabric could be more thick to give higher quality feel of luxury. Pricing a bit too high though and wider (3m >) basic me... See more
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Nothing else to say other than I'm super satisfied with the service and products that I've bought this time (curtains). Very good price-to-performance ratio and fast delivery. I'll definitely buy f... See more
This company is great in textile , curtains and towels :) I'm very glad to order my second time curtain need and also their refund service is very easy. They also make cute and trendy design in afford... See more
I received the item (carpet) ontime, but the color doesn’t match the pics on the website. when you want to return it, you can describe the problem but still you need to pay for the return. if the inf... See more
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Bei Jotex findest du immer die allerneuesten Einrichtungsartikel. Damit du deine Favoriten jederzeit finden kannst, sind wir immer ein paar Schritte voraus. Es ist egal ob du Trends folgst oder deine eigenen kreierst, Jotex ist das Ziel, um dein Zuhause zu verschönern. Kaufe deine persönliche Einrichtung für dein Zuhause auf jotex.de!
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4.1
Great
5K reviews
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Good quality and very fair price.
September 23, 2022
Reply from Jotex Deutschland
Hello Cal,
Thanks for your message!
We are happy to see that you like Jotex.
Best regards,
Team Jotex//Lisa
Reply from Jotex Deutschland
Hej Lara,
Tack för ditt positiva omdöme.
Vi är mycket glada över att du är nöjd med vår service och våra produkter.
Med vänliga hälsningar,
Team Jotex//Lisa
Shipment delayed - I have not yet received the product
I have not yet received the product I have been asked to evaluate. I keep getting notices that it will arrive (i.e. I need to be home) and then it does come. To receive a notice asking how I like the product that I have not yet received means that the company does not care enough to track its shipments properly. This is poor customer service and unacceptable.
September 19, 2022
Reply from Jotex Deutschland
Dear customer,
thank you for your feedback.
I can see that your order was delivered and we are happy that everything went fine. The package was delivered within promised delivery time, which is due to our company being based in Sweden, sometimes bit longer.
Have a great day.
Your Jotex Team//Lisa
Amazing
Amazing website and super offer!!!i hope i will very soon buy something from your website!!!…..from website,payment,emails info with delivery all was perfect!…thanks to god for Jotex!)))
September 5, 2022
Super nice 😊
September 4, 2022
Very bad quality
Very bad quality. Super thin material used. Pictures look like good quality but actual is not good at all.
August 30, 2022
Reply from Jotex Deutschland
Hello Tulah,
Thank you for your feedback.
We are very sorry that you were not satisfied with the first order and the products. You can contact us directly through our customer service so that we can offer you a good solution in this case.
Have a nice day!
Best Regards your Jotex Team. /Lisa
It would be nice that some of the…
It would be nice that some of the bedsheets would be made in Europe.
August 29, 2022
Reply from Jotex Deutschland
Dear Customer,
thank you for your feedback.
Have a nice day.
Best regards, your Jotex-Team//Lisa
Amazing and luxurious curtains
August 27, 2022
Reply from Jotex Deutschland
Dear Customer,
thank you for your feedback.
We are happy to see that you like our product.
Have a nice day.
Best regards, your Jotex-Team//Lisa
Great service
Great service, really nice stuff with a good quality! We are very satisfied:) Everything was safely packed and quickly delivered!
August 27, 2022
Reply from Jotex Deutschland
Dear Nika,
thank you for your positive feedback.
We are happy to see that you like our product and that you are satisfied with us.
Have a nice day.
Best regards, your Jotex-Team//Lisa
Good
Nice design, reasonable prices, good materials. I love e.g. their linen courtains and wooden furniture.
Be aware of their handling fee. During sale period one can not even open the site or it crushes during the order process. The "search" function is very poor, you rarely find the things you look for or site crusches again.
August 22, 2022
Unprompted review
Reply from Jotex Deutschland
Hello Andrea, thank you for your feedback, we will pass it on. We hope you enjoy our products. Best regards, your team Jotex//Lisa
Reply from Jotex Deutschland
Hello, Martina, thank you for your positive feedback. We are very happy that you are satisfied with everything. We wish you many more friends with our products.
Best regards your team Jotex//Lisa
Bad quality of items.
Bad quality of items.. I ordered 2 curtain rods and both of them had bad quality, lack of items for assembly. Delivery was okey.
August 7, 2022
Reply from Jotex Deutschland
Dear Inna,
We are really sorry that you are dissatisfied with us. It would be nice if you could contact us again so that we can check the delivery. Please send us an email customerservice@jotex.de for the Jotex customer service. You can also call us Monday-Friday between 8:30 a.m. and 11:30 a.m. Our telephone number +49 6912 006 735.
We will be happy to help you with your request.
Have a nice day!
Best regards, your Jotex-Team//Lisa
Reply from Jotex Deutschland
Hello Aasma,
Thank you very much for your positive feedback.
We are very happy that you are satisfied with us.
We hope you enjoy our products.
Have a nice day!
Your team Jotex//Lisa
slow service.
July 13, 2022
Reply from Jotex Deutschland
Hello, thanks for your feedback. Best regards your Team Jotex//Lisa
Super!
Super!
The quality and color both are so good. Also the customer service is acceptable.
July 12, 2022
Reply from Jotex Deutschland
Hello Elham, thank you for your feedback.
We are very pleased that you had a positive experience with your purchase. We wish you many more friends with our products.
Have a nice day! Best regards your team Jotex
Reply from Jotex Deutschland
Hello Tara, thank you for your positive feedback.
We are very pleased that you are satisfied with your order. We wish you many more friends with our products.
Have a nice day!
LG your team Jotex//Lisa
Reply from Jotex Deutschland
Hello,
Thank you for your positive feedback.
We are very pleased that you are super satisfied with your order and wish you a lot of joy with it.
Have a great day.
Kind regards, your Jotex team //Lisa
Reply from Jotex Deutschland
Dear Ellen,
thank you for your feedback.
It is so nice that you are happy with both our products and our service. That makes us super happy.
Have a great day.
Your Team-Jotex//Lisa
Fast delivery but one item was damaged.
June 21, 2022
Reply from Jotex Deutschland
Hallo Andrea,
danke für die gute Bewertung auch wenn nicht alles glatt gelaufen ist. Ich kann sehen, du warst bereits mit dem Kundenservice in Verbindung.
Danke nochmals für die gute Bewertung.
Dein Jotex Team//Lisa
Reply from Jotex Deutschland
Hello Carl,
thank you so much for your feedback.
How great that you are happy with your order. That makes us happy as well.
Have a great day!
Kind regards, your Team-Jotex//Lisa
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