I have been buying a lot of whisky from JPHA. Extremely happy with the service, customer service and prompt delivery of very well wrapped bottles and a very well run business. One small issue with... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I just placed a substantial order last week based on very good prices which I compared elsewhere. Received in a few days. Very impressed with the packaging which made everything absolutely secure, a... See more
Ordered one of my favourite malts not often found, particularly at cask stremgth. Arrived a few days later very well packed. Haven't opened it yet as I'm still finishing the last drops of Port Askaig!... See more
I was looking at purchasing some local whisky while on holiday but the prices on JPHA were considerably cheaper so ordered off here. Both bottles arrived really well packaged and even included a coupl... See more
Company details
Written by the company
Founded in 2019, JPHA has quickly become a leading independent force in the UK's online whisky retail market. What started as a passion for offering outstanding spirits has transformed into a premier online shopping experience, catering to whisky lovers across the nation.
Contact info
9 Corbets Tey Road, Upminster, RM14 2AP, Essex, United Kingdom
- enquiries@jpha.co.uk
- jpha.co.uk
4.8
Excellent
3K reviews
Replied to 96% of negative reviews
Typically replies within 2 weeks
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Good range of malts at excellent prices
April 13, 2026
Whisky is a hit, however delivery not!
Whisky is a hit, however, delivery not! I bought it for a 60th birthday present with guaranteed next day delivery. Unfortunately, I received no despatch update so made contact to chase up and although I did not receive a response directly, I did receive an email confirming that it would be dispatched. Sadly it arrived the day after my husband‘s birthday which was very disappointing.
April 10, 2026
Reply from JPHA
Hi Karen,
Thank you for your review - we’re sorry that the delivery did not arrive in time for such an important occasion. We’ve reached out to you directly to provide further context and ensure this has been addressed.
Kind regards,
Jonny / JPHA
Whisky you can't get in the shops!
Great that I can order a Whisky I can't get in the shops but I am always told it will be next day delivery and it is NOT.
April 7, 2026
Reply from JPHA
Hi Ewan,
While the vast majority of our orders do arrive the next working day as expected, deliveries to certain areas of Scotland can occasionally take an extra day. We always aim to keep customers updated as soon as we’re made aware of any changes and appreciate your patience on this occasion.
All the best,
Jonny / JPHA
Quick as always (4th order)
Quick as always (4th order), box was delivered upside down and open however, thats a dpd issue.
Still well packaged, and im sure it will all taste the same!
Ill be ordering from them again once ive ran out again
April 7, 2026
Reply from JPHA
Hi Martyn,
Thanks for your review – we really appreciate your continued support. Sorry to see the condition the box arrived in on this occasion, though we’re glad it was ultimately delivered safely despite a few attempts along the way.
All the best,
Jonny / JPHA
Great Experience
Great to deal with. A lovely bottle of whisky, very carefully packaged and arrived next day as promised. Good comms and aftercare too - couldn't wish for more. Thank you!
April 10, 2026
Unprompted review
Have ordered a few times from JPHA and…
Have ordered a few times from JPHA and have always had great service and the surprise miniatures along with your order are a lovely treat. Won’t hesitate to order again when I see something that takes my eye!
April 1, 2026
Many thanks for your fine product and…
Many thanks for your fine product and exellent and prompt delivery.
April 7, 2026
Used this company four times now…
Used this company four times now without a hitch. Very easy to deal with. Although the age verification is a pain. I’m 66 years old so surely requiring me to find proof by means of my d/l is over the top.
April 10, 2026
Unprompted review
Excellent deals
Excellent prices and great customer service with the communication about the delivery.
Very few, if any, others sellers keep you updated so well.
April 7, 2026
Great service!
Great service, great products, with plenty of variety and prices to suit all; yep, great all round to be fair!
April 7, 2026
Great price and excellent service
Great price and excellent service. Really well packaged and delivered very quickly. Absolutely no complaints - the little freebee taster included was a very nice touch.
April 7, 2026
Easy to order from the site
Easy to order from the site. My whisky was delivered quickly and I had no issues so so reason to contact JPHA. I have ordered several times from here and have never had any sort of issue.
March 27, 2026
So far so good
So far so good. Ordering was easy. Delivery was prompt with a good courier in DPD.
Can’t wait to try the whisky
April 8, 2026
Unprompted review
All your products are fantastic your…
All your products are fantastic your prices are what I would expect for quality spirits.you delivery services 😀 are brilliant.well done
April 2, 2026
It's been a week and I still haven't…
It's been a week and I still haven't received my order !!!
April 1, 2026
Reply from JPHA
Hi Piotr,
We’re sorry for the frustration caused during the initial delivery process. Following this, we worked with you directly to arrange a redelivery to a suitable address, and we’re pleased this was successfully completed.
All the best,
Jonny / JPHA
Excellent service!
March 31, 2026
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