I have been buying a lot of whisky from JPHA. Extremely happy with the service, customer service and prompt delivery of very well wrapped bottles and a very well run business. One small issue with... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I just placed a substantial order last week based on very good prices which I compared elsewhere. Received in a few days. Very impressed with the packaging which made everything absolutely secure, a... See more
Ordered one of my favourite malts not often found, particularly at cask stremgth. Arrived a few days later very well packed. Haven't opened it yet as I'm still finishing the last drops of Port Askaig!... See more
I was looking at purchasing some local whisky while on holiday but the prices on JPHA were considerably cheaper so ordered off here. Both bottles arrived really well packaged and even included a coupl... See more
Company details
Written by the company
Founded in 2019, JPHA has quickly become a leading independent force in the UK's online whisky retail market. What started as a passion for offering outstanding spirits has transformed into a premier online shopping experience, catering to whisky lovers across the nation.
Contact info
9 Corbets Tey Road, Upminster, RM14 2AP, Essex, United Kingdom
- enquiries@jpha.co.uk
- jpha.co.uk
4.8
Excellent
3K reviews
Replied to 96% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick fast delivery at a great price
March 24, 2026
Great selection and competitive prices…
Great selection and competitive prices well packaged and delivered quickly
March 30, 2026
Great service and super price on Brakla…
Great service and super price on Brakla 19. Docked one star as first order I’ve had without a couple of bonus drams
March 30, 2026
Reply from JPHA
Hi Andrew,
Thank you for your review - I’m pleased to hear you were happy with the value on your Royal Brackla bottles. Regarding the complimentary miniature, it is included on an occasional basis but isn’t something we're able to guarantee with every order. That said, your feedback is noted and appreciated.
All the best,
Jonny / JPHA
First class service smooth transaction…
First class service, smooth transaction, next day delivery great choice of whisky’s could not ask for more.
March 30, 2026
Ordered one of my favourite malts not…
Ordered one of my favourite malts not often found, particularly at cask stremgth. Arrived a few days later very well packed. Haven't opened it yet as I'm still finishing the last drops of Port Askaig!
March 30, 2026
Really impressed ngl
Really impressed ngl. Great price and fast delivery. I think I found my new go-to champagne place haha. Seriously so far so good. I love good shops that provide excellent service and this is one. Will be back 100%
March 19, 2026
What a great service from JPHA my first…
What a great service from JPHA my first time order was meant to come today but I received it on Saturday the packaging was top notch and I also received a free sample of glenmorangie 12 year old which just happens to be a favourite of mine.This is a great company that I will definitely use again
March 26, 2026
Easy ordering on website
Easy ordering on website. Ordered 6pm and arrived 10am the following day. Well packaged, great e mail communications and a complimentary dram in the box. The whisky - Octomore 15.1 had 10% off - almost never happens so was super chuffed.
March 26, 2026
Ordered 2 amazing Whisky's from JPHA
Ordered 2 amazing Whisky's from JPHA! They were brilliant, delivered quickly! Two fine Drams and the communication was fun but efficient...will definitely order again!
March 25, 2026
Had two purchases of this…
Had two purchases of this company,cheapest I could find on the internet £160 bottle paid £112 highly recommend 👌 👍
March 18, 2026
Anniversary Present
Easy to use website with lots of choice. Bought two bottles of whiskey as an Anniversary present for hubby, he was very pleased with both. Delivery was very fast and very well packed , will definitely buy more.
March 17, 2026
Great price
Great price, and super quick delivery. I can actually plan being in when I order, as JPHA are consistently prompt with executing the order.
March 25, 2026
I was looking for my favourite whisky
I was looking for my favourite whisky, I found it at JPHA, probably the cheapest price in the country!
I received the bottle in less than 24 hours, it was packaged so beautifully, it was a shame to unwrap it!
This is a 5 Star company, which is refreshing, I would highly recommend them to you spirits aficionados.
Excellent
March 26, 2026
Unprompted review
Everything as stated & arrived intact.
March 16, 2026
Always great whisky from this seller
Always great whisky from this seller. Prompt despatch and delivery.
March 23, 2026
Zero issues and exceptional delivery.
March 19, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.